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Ice Agent Jobs in Boston, MA (NOW HIRING)

Aaregional

Ramp Agent (Full-Time)

Boston, MA

$18.25/hr

The successful candidate will successfully complete the Ramp Agent training course. This position ... De-ice aircraft * Work as a team to provide excellent customer service and meet corporate ...

Aaregional

Ramp Agent (Part-Time)

Boston, MA · On-site

$18.25/hr

The successful candidate will successfully complete the Ramp Agent training course. This position ... De-ice aircraft * Work as a team to provide excellent customer service and meet corporate ...

Hyannis Air Service Inc

Ramp Agent

East Boston, MA · On-site

$16.75 - $20.75/hr

Ability to carry out de-ice procedures * Accurate addition of baggage weight * Drive the passenger shuttle bus, if applicable to station * Additional duties as assigned Qualifications: * Airline work ...

Gopuff

Site Leader I, Allston, #1178

Boston, MA

Proven track record of being a change agent with improving processes and efficiencies * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

New

Gopuff

Site Leader I, Allston, #1178

Boston, MA · On-site

Proven track record of being a change agent with improving processes and efficiencies * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

Gopuff

Site Leader I, Allston, #1178

Boston, MA · On-site

Proven track record of being a change agent with improving processes and efficiencies * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

Contact Government Services, LLC

Agile Coach

Boston, MA · On-site

... agent working across multiple teams - Experience with assisting leadership and team members with ... ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge ...

Contact Government Services, LLC

Agile Coach

Boston, MA · On-site

... agent working across multiple teams - Experience with assisting leadership and team members with ... ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge ...

All JobsIce Agent JobsIce Agent Jobs in Boston, MA

Ice Agent information

See Boston, MA salary details

$15

$32

$43

How much do ice agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ice agent in Boston, MA is $32.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.58 and $43.08 per hour, depending on experience, location, and employer.

What is an ICE agent?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What are the key skills and qualifications needed to thrive as an ICE agent?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

Is it hard to get hired as an ICE agent?

Becoming an ICE agent typically requires a background check, relevant law enforcement or immigration experience, and passing physical and psychological assessments. The hiring process can be competitive and may involve multiple interviews and training programs. Candidates often need to meet specific qualifications and demonstrate strong investigative skills.

What are the qualifications for ICE agents?

ICE agents, officially known as Homeland Security Investigations special agents, typically require a bachelor's degree, relevant work experience, and U.S. citizenship. Candidates must pass a background check, physical fitness test, and complete specialized training at the Federal Law Enforcement Training Center (FLETC). Prior law enforcement or military experience can be advantageous.

What are popular job titles related to Ice Agent jobs in Boston, MA?

For Ice Agent jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Ice Agent jobs in Boston, MA look for?

The top searched job categories for Ice Agent jobs in Boston, MA are:

Ice Agent jobs near you
Infographic showing various Ice Agent job openings in Boston, MA as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $68,116 per year, or $32.7 per hour.

Show Ambassador - Seasonal Hire

Museum of Ice Cream

Boston, MA • On-site

$18/hr

Full-time

Re-posted 6 hours ago

Museum Of Ice Cream rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 21 rated visitor attractions

Job description

About Us

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

The Flavor Profile

A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team.

Your Day-to-Day:

  • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences.
  • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing.
  • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner.
  • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop.
  • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service.
  • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience.
  • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests.
  • Perform Other Duties: Take on additional tasks as assigned by leadership.

*Seasonal employment is up to six months in duration. However, based on business needs, the season may end at any time within that period.*

Pay: $18/hr

Requirements

Necessities

  • 18 years or older
  • Food Handler or ServeSafe certification
  • Open availability, including weekends
  • Standing and walking on your feet for long periods of time, up to 8 hours
  • Team work and ability to effectively function in a high energy environment
  • Bend/lift heavy objects of up to 40 pounds

Nice to Haves:

  • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.
  • Entry level sales, inventory or retail management experience
  • Custom F&B (Food and Beverage) product crafting to enhance an experience

Benefits

The Good Stuff:

  • Competitive pay and performance bonus
  • Employee Assistance Program (EAP)
  • Employee of the month program 
  • Ability to grow within the company
  • Break room snacks and unlimited ice cream
  • Team outings
  • Annual performance review and bonus opportunity
  • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!)
  • Free entry for self at any MOIC location
  • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets
  • 50% off retail products

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.  

What Museum Of Ice Cream employees say

Hours and flexibility

Workplace

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