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Ice Agent Jobs in Tennessee (NOW HIRING)

Proven track record of being a change agent with improving processes and efficiencies. * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

... ICE) to support the change management process for active projects. * Assists in the creation ... Project Controls experience working as client's PM/CM agent (e.g., providing program management ...

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Ice Agent information

See Tennessee salary details

$13

$27

$36

How much do ice agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ice agent in Tennessee is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $36.01 per hour, depending on experience, location, and employer.

What is an ICE agent?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What are the key skills and qualifications needed to thrive as an ICE agent?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

Is it hard to get hired as an ICE agent?

Becoming an ICE agent typically requires a background check, relevant law enforcement or immigration experience, and passing physical and psychological assessments. The hiring process can be competitive and may involve multiple interviews and training programs. Candidates often need to meet specific qualifications and demonstrate strong investigative skills.

What are the qualifications for ICE agents?

ICE agents, officially known as Homeland Security Investigations special agents, typically require a bachelor's degree, relevant work experience, and U.S. citizenship. Candidates must pass a background check, physical fitness test, and complete specialized training at the Federal Law Enforcement Training Center (FLETC). Prior law enforcement or military experience can be advantageous.

What are popular job titles related to Ice Agent jobs in Tennessee?

For Ice Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ice Agent jobs in Tennessee look for?

The top searched job categories for Ice Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Ice Agent jobs?

Cities in Tennessee with the most Ice Agent job openings:

Infographic showing various Ice Agent job openings in Tennessee as of August 2026, with employment types broken down into 27% Full Time, and 73% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,909 per year, or $27.4 per hour.

Criminal Investigator (Special Agent)

Attorney | ICE

Nashville, TN • On-site

$76K/yr

Full-time

Posted 2 days ago

New


Job description

View Common Definitions of terms found in this announcement.
These positions are non-bargaining unit positions.Qualifications:Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You qualify for the GS-11 grade level if you possess one of the following:
Experience: One (1) year of specialized experience at the GL-09 grade level or equivalent performing these duties:

  • Assisting in conducting investigations such as drug trafficking, human trafficking, alien smuggling, production of, and distribution of child pornography, and/or child sex tourism and high technology crimes
  • Assisting in conducting investigations such as those involving computers, networks, and servers to identify potential transnational criminal activities, commercial fraud, intellectual property theft, illegal trade practices, transnational criminal gangs, VISA security programs, identity and benefit fraud, human rights violations and war crimes, cultural property/arts and antiquities, and worksite enforcement
  • Developing and enhancing inter-agency cooperation with other governmental and private sector entities; and
  • Conducting interviews and interrogations of suspects, witnesses, and informants with guidance OR
Education: A Ph.D. or equivalent doctoral degree, or three (3) full years of progressively higher-level graduate education leading to such a degree, or a LL.M., if related. Graduate level education must have been from an accredited college or university and must demonstrate the knowledge, skills, and activities necessary to do the work. OR
Combination of Education and Experience: A combination of successfully completed graduate education beyond the first full two years and experience as described above that when combined meets 100% of the requirement. Graduate level education must have been from an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work.
You qualify for the GS-12 grade level if you possess the following:
Experience: One (1) year of specialized experience at the GS-11 grade level or equivalent performing these duties:
  • Conducting investigations such as drug trafficking, human trafficking, alien smuggling, production of, and distribution of child pornography, and/or child sex tourism high technology crimes
  • Conducting investigations such as those involving computers, networks, and servers to identify potential transnational criminal activities, commercial fraud, intellectual property theft, illegal trade practices, transnational criminal gangs, VISA security programs, identity and benefit fraud, human rights violations and war crimes, cultural property/arts and antiquities, and worksite enforcement
  • Increasing and enhancing inter-agency cooperation with other governmental and private sector entities; And
  • Conducting interviews and interrogations of suspects, witnesses, and informants.
In addition to the above requirements, your resume will be reviewed to determine possession of the following competencies.
Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Criminal Investigation: Knowledge of the guidelines, regulations, and procedures associated with criminal investigation, including evidence detection and handling and drawing appropriate factual inferences and conclusions.
Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. AND
Writing:Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
A student loan repayment incentive may be available, in which case a service agreement will be required. View Common Definitions of terms found in this announcement.Education:If you are relying on your education to meet qualification requirements: You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, quarter and semester hours earned, the institution's full name, and your full name. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent. Applicants can verify accreditation at the following website: https://ope.ed.gov/accreditation/search.aspx.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating of your application.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in loss of consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications
***Prior to the final job offer, an official transcript will be required.*********
OTHER ADDITIONAL INFORMATION:

Current Federal Employees: Current federal employees who apply to this announcement may be required to accept a change to lower grade which will reduce their current salary based on Federal pay regulations. Pay retention will not apply.
HSI Special Agent Basic Training: A mandatory component of continued employment is the successful completion of Basic Training, which consists of the Federal Law Enforcement Training Center (FLETC) Criminal Investigator Training Program (CITP) and the HSI Special Agent Training Program (HSISAT). The training is approximately 22 weeks in total. You may be temporarily reassigned to a non-law enforcement position if you fail to complete basic training.
Physical Fitness Testing (PFT): A Physical Fitness Test (PFT) will be administered. A passing score is required prior to entry on duty (EOD). Two PFT failures will result in your removal from the hiring process, and you will no longer be eligible for consideration under this announcement. Additionally, a PFT will also be administered at FLETC during Basic Training. Every trainee must pass the PFT during training.
Polygraph: ICE has designated this position for polygraph testing which you may be required to submit to and successfully complete as a pre-employment requirement. If referred for polygraph testing, you will be required to travel to a testing location at your own expense. If you previously had an unsuccessful polygraph examination administered by ICE within the last two (2) years, ICE will use those results which will remove you from continuing in the hiring process.
Medical Requirements: Click here for information about the medical process. You must complete a pre-employment medical examination and be found to meet the medical standards for this position.
Age Requirement: Applicants must be at least 21 years of age by the closing date of this announcement. Provisions of Public Law 93-950 and 100-238 allow the imposition of a maximum age for initial appointment to a Criminal Investigator position with the Department of Homeland Security. The date immediately preceding an individual's 37th birthday is the last day an applicant nay submit an application. However, the age restriction may not apply to individuals who are qualified preference-eligible veterans or who are currently or have previously served in a federal civilian (not military) law enforcement position covered by 5 U.S.C. 8336(c) or 5 U.S.C. 8412(d)
Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Applicants currently serving in the ICE Criminal Investigator position cannot use this announcement for reassignment, promotion, or transfer purposes.Employment Type: OTHER