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Ibm Computer Operator Jobs in Dallas, TX (NOW HIRING)

Service Support Representative - NW- Texas

Dallas, TX · On-site

$16.75 - $21.50/hr

Knowledge of operating systems, associated software, functions, and capabilities of machines to ... both IBM and OEM computer equipment • Can demonstrate mechanical aptitude, and given the ...

... operating systems. * Performance Monitoring: Monitor system performance and ensure optimal ... Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. * 5+ ...

Install, configure, administer, and maintain IBM z/VM operating systems, providing expert-level ... Engineering/Computer Science and 6+ years of related experience Additional Compensation and ...

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Ibm Computer Operator information

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$13

$24

$37

How much do ibm computer operator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for ibm computer operator in Dallas, TX is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.12 per hour, depending on experience, location, and employer.

Is it hard to get hired by IBM?

IBM computer operator roles typically require technical skills, familiarity with mainframe systems, and relevant certifications. The hiring process can be competitive, often involving multiple interview stages and skill assessments, but candidates with relevant experience and qualifications have good opportunities to secure a position.

What is the difference between Ibm Computer Operator vs Ibm Mainframe Operator?

AspectIbm Computer OperatorIbm Mainframe Operator
CertificationsBasic computer operation, operator certificationsSpecialized mainframe certifications often preferred
Work EnvironmentData centers, server rooms, IT departmentsMainframe rooms, large enterprise data centers
Job ResponsibilitiesMonitoring systems, running daily operations, basic troubleshootingManaging mainframe operations, complex system monitoring, backups
Industry UsageIT services, banking, government agenciesLarge corporations, financial institutions, government

While both roles involve operating computer systems, the Ibm Mainframe Operator specializes in managing large-scale mainframe systems, requiring more technical expertise and certifications. The Ibm Computer Operator typically handles general system monitoring and basic tasks. Understanding these differences helps in choosing the right career path or job search focus.

Is IBM allowing work from home?

IBM computer operators may have the option to work remotely, depending on the specific role, department, and current company policies. Remote work arrangements are often influenced by job responsibilities, with technical roles more likely to offer flexible or telecommuting options. It is recommended to check the specific job listing or contact IBM HR for the most accurate information.

What are IBM Computer Operators?

IBM Computer Operators are IT professionals who manage and monitor mainframe and server systems, often using IBM hardware and software platforms. Their responsibilities include running batch jobs, troubleshooting system errors, managing system backups, and ensuring the smooth operation of critical business applications. They work closely with system administrators to maintain uptime and performance, often following detailed operational procedures. IBM Computer Operators may also be responsible for responding to alerts, escalating technical issues, and performing routine maintenance tasks.

What are the key skills and qualifications needed to thrive as an IBM Computer Operator, and why are they important?

To thrive as an IBM Computer Operator, you need strong knowledge of mainframe operations, computer hardware, and system commands, often supported by an associate’s degree in computer science or related IT certifications. Familiarity with IBM mainframe environments (such as z/OS), job control language (JCL), and monitoring tools like Tivoli or CA-7 is typically required. Attention to detail, problem-solving ability, and effective communication are valuable soft skills in this role. These skills ensure reliable system performance, quick issue resolution, and smooth coordination with IT teams, which are critical for maintaining business operations.

What are some common challenges IBM Computer Operators face when managing mainframe systems, and how can these be addressed?

IBM Computer Operators often encounter challenges such as managing system performance under heavy workloads, troubleshooting job failures, and responding to system alerts promptly. Staying organized and maintaining clear communication with IT support and development teams is crucial for timely problem resolution. Proactively monitoring system logs, following established protocols, and participating in regular training can help operators stay ahead of potential issues and ensure smooth operation of mainframe environments.

What are the requirements for a Computer Operator?

IBM Computer Operators typically need a high school diploma or equivalent, with some roles requiring an associate degree or technical certification in computer science or information technology. They should have knowledge of computer systems, operating procedures, and basic troubleshooting skills, often using specific hardware and software tools. Strong attention to detail, the ability to work in shifts, and familiarity with data entry and system monitoring are also important requirements.

What does a Computer Operator do?

A computer operator is responsible for monitoring and controlling computer systems and mainframes to ensure smooth operation. They perform tasks such as starting and shutting down systems, troubleshooting issues, and maintaining hardware and software. Proficiency with operating systems, command-line tools, and routine maintenance is essential for this role.
What job categories do people searching Ibm Computer Operator jobs in Dallas, TX look for? The top searched job categories for Ibm Computer Operator jobs in Dallas, TX are:
Infographic showing various Ibm Computer Operator job openings in Dallas, TX as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $50,158 per year, or $24.1 per hour.
Service Support Representative - NW- Texas

Service Support Representative - NW- Texas

IBM

Dallas, TX • On-site

$16.75 - $21.50/hr

Full-time

Posted 18 days ago


IBM rating

7.9

Company rating: 7.9 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

100th of 191 rated software companies


Job description

Job Summary:
IBM is seeking a Service Support Representative to provide on-site installation, maintenance, and repair of high-volume commercial products. The role involves ensuring client satisfaction through technical support and operational services while managing the technical relationship and identifying new service opportunities.
Responsibilities:
• responsible for on-site installation, maintenance and repair of IBM, Multi-Vendor Systems (including the Support as a Service vendors, like Lenovo, NetApp, Teradata, Cisco, and others), and components, including hardware, networking products, and associated firmware.
• the onsite technical interface to clients for the completion of onsite tasks.
• deliver the services as required by the client.
• support clients with preventive maintenance, basic configuration, and perform service activities such as systems assurance, installation planning, account management, systems-level problem determination, and discontinuance and relocation of IBM and non-IBM systems and products.
• accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s).
• thorough understanding of, and are able to articulate, IBM's technical support strategy.
• responsible for the technical relationship to protect the revenue base and identify new services opportunities.
• may assist in generating new leads that improve the client experience and result in new incremental revenue growth for IBM via the TSS Leads program (DNSO).
• maintain a complete and accurate customer record on the Cognitive Support Platform and other relevant tools, and interact with customers with strong interpersonal skills, and give accurate estimations, within reason, on active work orders Product Services.
Qualifications:
Required:
• Exposure to Hardware and Software Solutions: Familiarity with installation, customization, operation, recovery, tuning, and information technology engineering for high-volume commercial products, such as Lenovo PC and Apple.
• Basic Understanding of Operating Systems: Knowledge of operating systems, associated software, functions, and capabilities of machines to support problem source identification and incident resolution.
• Experience Working with Technical Tools: Familiarity with tools such as Cognitive Support Platform (Salesforce) and Watson Einstein Analytics to drive automation and improve effectiveness of client operations.
• Exposure to IT Service Delivery: Understanding of IT service delivery, technical support, and operational services to ensure high client satisfaction.
• Familiarity with Digital Technical Certifications: Basic understanding of the importance of maintaining up-to-date Digital Technical Certifications to demonstrate proficiency in HW and SW solutions.
• Must be self-motivated
• Must be located in Amarillo - Lubbock area.
• Have experience in Customer Service & Customer Interaction
• Have experience with both IBM and OEM computer equipment
• Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform repairs or replacement of computer equipment using the instructions of a hardware maintenance manual.
• Is Comfortable and demonstrated ability in working with and using various tools (e.g. laptop, screwdriver, pry tool, needle nose pliers, wrench) to complete necessary installation, maintenance, or repair task
• Problem solving skills
• Must have dependable transportation, ability to lift 40 lbs. to chest height and climb a ladder to 10'.
• Candidate must reside in the NW Texas area Lubbock to Amarillo, TX.
Preferred:
• Familiarity with Hybrid Cloud: Exposure to onsite Infrastructure Services, maintenance, and consultancy for Hybrid Cloud client environments.
• Knowledge of Soft Skills: Basic understanding of verbal and written communication, teamwork and collaboration, emotional intelligence, and critical thinking to provide outstanding IBM service for clients.
• Understanding of Technical Support Strategy: Familiarity with IBM's technical support strategy to advocate for and protect the revenue base and identify new services opportunities.
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.

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About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

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