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ITIL Project information

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$44.5K

$96.6K

$154.5K

How much do itil project jobs pay per year?

As of Aug 22, 2026, the average yearly pay for itil project in the United States is $96,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is an ITIL project?

An ITIL Project refers to an initiative or effort within an organization that applies ITIL (Information Technology Infrastructure Library) best practices to improve IT service management. ITIL Projects typically focus on processes such as incident management, change management, or service delivery, aiming to enhance efficiency, reliability, and customer satisfaction. These projects help organizations align their IT services with business needs and ensure consistent, high-quality service. Implementing an ITIL Project often involves assessing current processes, training staff, and integrating ITIL frameworks into daily operations.

What are some typical challenges faced by professionals managing an ITIL project, and how can they be addressed?

Professionals managing ITIL projects often encounter challenges such as aligning IT service processes with organizational objectives, ensuring cross-departmental collaboration, and managing resistance to change. To address these challenges, it is important to maintain clear communication, provide ongoing training, and involve key stakeholders early in the process. Implementing incremental improvements and regularly reviewing process effectiveness can also help ensure smoother ITIL adoption and project success.

What are the key skills and qualifications needed to thrive as an ITIL project manager, and why are they important?

To thrive as an ITIL Project Manager, you need a solid understanding of IT service management principles, project management expertise, and typically an ITIL certification (such as ITIL Foundation) alongside experience in managing technology projects. Familiarity with project management tools (like MS Project or Jira), ITIL frameworks, and process improvement systems is expected. Strong leadership, communication, and problem-solving skills help in managing teams and stakeholders effectively. These skills ensure that IT projects are delivered efficiently, align with business needs, and follow best practices for service management.

What is the difference between Itil Project vs Itil Analyst?

AspectItil ProjectItil Analyst
CertificationsITIL Foundation, Practitioner, ExpertITIL Foundation, Intermediate
Work EnvironmentProject teams, cross-functional groupsOperational support, service management teams
Employer & IndustryIT service providers, large enterprisesIT departments, service desks
Primary FocusManaging ITIL projects, implementing processesAnalyzing and supporting ITIL processes

While both roles involve ITIL frameworks, an Itil Project focuses on managing ITIL-related initiatives and process implementations, whereas an Itil Analyst primarily supports and analyzes existing ITIL processes within an organization.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) skills are in high demand as organizations seek to improve IT service management and operational efficiency. Professionals with ITIL certifications and knowledge of ITSM frameworks are often sought after for roles in IT support, service management, and project management across various industries.

What jobs can I get with ITIL?

With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Manager. These positions typically require knowledge of IT service management, process improvement, and familiarity with ITIL frameworks and tools.

What are the most commonly searched types of Itil Project jobs?

The most popular types of Itil Project jobs are:

ITIL Project jobs near you
Infographic showing various Itil Project job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $96,560 per year, or $46.4 per hour.

Enterprise Architect

Contact Government Services, LLC

Rockville, MD

$126K - $171K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Enterprise Architect
Employment Type: Full-Time, Senior-Level
Department: Information Technology
 
CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise's IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment.
 
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
-         The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization's various technologies and teaming with an organization's leaders to collect information for strategic business mission planning and IT investment.
-         The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency.  Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative.   
-         Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.
-         Additional demonstrated knowledge and experience in the following areas:
-         Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.
-         Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.
-         Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.
-         Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance.
 
Ideally, you will also have:
-         VMware server and VDI understanding/experience.
-         Knowledge of PKI.
-         MS Windows 2003 Terminal Server.
-         MS Windows 2008R2 Server.
-         Cisco UCS.
-         Broadworks.
-         Polycomm.
-         BlackBerry, iOS, Android OS.
-         Project Management Professional (PMP).
-         ITIL.
-         CISSP.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-        Health, Dental, and Vision
-        Life Insurance
-        401k
-        Flexible Spending Account (Health, Dependent Care, and Commuter)
-        Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
 
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]
 
#CJ
$126,186.67 - $171,253.34 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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