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Iaa Jobs (NOW HIRING)

Ritchie Bros.

Customer Service Representative

Flint, MI · On-site

$18/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Buyer Care Specialist I

Rancho Cordova, CA · On-site

$18/hr

NA About Us IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction ...

Ritchie Bros.

Buyer Care Specialist I

Westchester, IL · On-site

Here at IAA, excellent customer service is at our core. That's why our Buyer Care Specialist play such a meaningful role in the operation of our service centers. Buyer Care Specialist embody our ...

Ritchie Bros.

Tow Truck Driver

Cicero, NY

$17.75 - $24.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

New

Ritchie Bros.

Dispatcher

New Philadelphia, OH · On-site

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Dispatcher

Shady Spring, WV · On-site

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Saint Paul, MN · On-site

$18.75 - $25.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Justin, TX · On-site

$21.75 - $29.75/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Spokane Valley, WA · On-site

$18.75 - $25.50/hr

Collaberate with the IAA Dispatch Team and be a positive influence. * Provide excellent customer service. * Record all pickup and delivery events, and capture all necessary information, including ...

Ritchie Bros.

Tow Truck Driver

Justin, TX · On-site

$23/hr

Collaberate with the IAA Dispatch Team and be a positive influence. * Provide excellent customer service. * Record all pickup and delivery events, and capture all necessary information, including ...

Ritchie Bros.

Tow Truck Driver

Buckhannon, WV · On-site

$16.25 - $22.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Caseyville, IL · On-site

$23/hr

Collaberate with the IAA Dispatch Team and be a positive influence. * Provide excellent customer service. * Record all pickup and delivery events, and capture all necessary information, including ...

Ritchie Bros.

Yard Staff

Aliquippa, PA · On-site

$18 - $20/hr

Strict adherence to the IAA/Ritchie Bros. standard of customer service is always expected of the Yard Staff Responsibilities * Receives/releases (checks-in/checks-out) consigned equipment for auction.

Ritchie Bros.

Tow Truck Driver

Schenectady, NY · On-site

$18.75 - $25.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Dispatcher

New Philadelphia, OH · On-site

$17.33 - $25.98/hr

Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation ...

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All JobsIaa Jobs

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$69.5K

$115.5K

$165.5K

How much do iaa jobs pay per year?

As of Aug 16, 2026, the average yearly pay for iaa in the United States is $115,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Infrastructure as a Service (IaaS) engineer?

To thrive as an IaaS Engineer, you need strong knowledge of cloud infrastructure, networking, virtualization, and system administration, usually backed by a relevant degree or equivalent experience. Familiarity with platforms like AWS, Azure, or Google Cloud, and certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These abilities ensure robust, secure, and scalable cloud solutions that meet organizational needs and enable seamless IT operations.

What are some common challenges faced by Infrastructure as a Service (IaaS) professionals when managing cloud resources?

IaaS professionals often encounter challenges such as optimizing resource allocation to balance performance and cost, ensuring robust security and compliance across multiple cloud environments, and managing complex migrations from on-premises infrastructure to the cloud. Additionally, they must stay updated with rapidly evolving cloud technologies and best practices while collaborating closely with development teams to support agile deployment cycles. Effective communication and proactive monitoring are essential to address these challenges and maintain seamless cloud operations.

What is the difference between Iaa and Network Administrator?

AspectIaa (Infrastructure as a Service)Network Administrator
Primary RoleProvides virtualized computing resources over the internet, focusing on infrastructure managementManages and maintains an organization's internal network infrastructure
Required SkillsCloud computing, virtualization, scripting, basic networkingNetworking protocols, hardware configuration, security, troubleshooting
Work EnvironmentCloud platforms, data centers, remote environmentsOffice-based, on-site network hardware and systems
CertificationsAWS, Azure, CompTIA Cloud+CompTIA Network+, Cisco CCNA

While Iaa professionals focus on cloud infrastructure and virtualized resources, Network Administrators manage physical and virtual networks within organizations. Both roles require networking knowledge, but Iaa roles lean more towards cloud services and virtualization, whereas Network Administrators focus on internal network systems.

What is an Infrastructure as a Service (IaaS) professional?

IaaS professionals are IT specialists who manage and maintain cloud-based infrastructure services for organizations. They work with platforms that provide virtualized computing resources over the internet, such as servers, storage, and networking. Their responsibilities include configuring, monitoring, and scaling these resources to ensure high availability, performance, and security. IaaS professionals often collaborate with other IT teams to deploy applications and manage cloud environments efficiently.
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IAA jobs near you
Infographic showing various Iaa job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $115,546 per year, or $55.6 per hour.

Customer Service Representative

Ritchie Bros.

Flint, MI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description


Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Responsibilities
What Do IAA Customer Service Reps Do?
• Provide a variety of customer support services through the mail, telephone, and direct personal contact
• Process orders and assignments and enter data into our internal computer systems
• Reference pricing and delivery information
• Respond to customer questions, inquiries, and requests
• Set up new and maintain existing records
• Perform word processing assignments, filing, and related clerical duties
• Process paperwork in preparation for auction day, securing necessary approvals
• Assist with other duties around the office to help out
Qualifications
What are the Requirements?
• Ability to communicate comfortably with customers
• A phenomenal teammate, willing to assist your peers
• Digital literacy
• Time management skills
• Positive attitude
• Ability to work independently
• Strong interpersonal skills
• Professional and clean appearance
About Us
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

What Ritchie Bros. Auctioneers employees say

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