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Iaa Jobs (NOW HIRING)

Ritchie Bros.

Senior Account Manager - IAA

Ashland, VA · On-site

$84K - $127K/yr

IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...

Ritchie Bros.

Senior Account Manager - IAA

Ashland, VA · Remote

IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...

Ritchie Bros.

Customer Service Representative

Dayton, OH · On-site

$14 - $19.25/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Specialty Agent

Schaumburg, IL · On-site

$23/hr

The Specialty Agent has an expert level of knowledge of IAA operations and a high level of customer service skills. The agent can operate with minimal supervision and can act as a team lead for ...

Ritchie Bros.

Customer Service Representative

Flint, MI · On-site

$18/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Tow Truck Driver

Greenwood, LA · On-site

$15.25 - $20.75/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Specialty Agent

Schaumburg, IL · On-site

$80K - $108K/yr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Dispatcher

Shady Spring, WV · On-site

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Customer Service Representative

Knoxville, TN · On-site

$14.75 - $20/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Tow Truck Driver

Caseyville, IL · On-site

$23/hr

Collaberate with the IAA Dispatch Team and be a positive influence. * Provide excellent customer service. * Record all pickup and delivery events, and capture all necessary information, including ...

Ritchie Bros.

Tow Truck Driver

Cicero, NY · On-site

$17.75 - $24.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Buckhannon, WV

$16.25 - $22.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Ritchie Bros.

Tow Truck Driver

Puyallup, WA · On-site

$26/hr

Collaberate with the IAA Dispatch Team and be a positive influence. * Provide excellent customer service. * Record all pickup and delivery events, and capture all necessary information, including ...

Ritchie Bros.

Customer Service Representative

Yorktown, VA

$14.25 - $19.25/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Customer Service Representative

Flint, MI

$15.50 - $21.25/hr

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and ...

Ritchie Bros.

Temporary Tow Truck Driver

Justin, TX

$21.75 - $29.75/hr

At IAA, our tow truck drivers are dedicated to delivering top-notch towing services. They handle inbound and outbound towing of light-duty vehicles, such as motorcycles and travel trailers, for a ...

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How much do iaa jobs pay per year?

As of Jul 15, 2026, the average yearly pay for iaa in the United States is $115,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Infrastructure as a Service (IaaS) Engineer, and why are they important?

To thrive as an IaaS Engineer, you need strong knowledge of cloud infrastructure, networking, virtualization, and system administration, usually backed by a relevant degree or equivalent experience. Familiarity with platforms like AWS, Azure, or Google Cloud, and certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These abilities ensure robust, secure, and scalable cloud solutions that meet organizational needs and enable seamless IT operations.

What are some common challenges faced by Infrastructure as a Service (IaaS) professionals when managing cloud resources?

IaaS professionals often encounter challenges such as optimizing resource allocation to balance performance and cost, ensuring robust security and compliance across multiple cloud environments, and managing complex migrations from on-premises infrastructure to the cloud. Additionally, they must stay updated with rapidly evolving cloud technologies and best practices while collaborating closely with development teams to support agile deployment cycles. Effective communication and proactive monitoring are essential to address these challenges and maintain seamless cloud operations.

What is the difference between Iaa and Network Administrator?

AspectIaa (Infrastructure as a Service)Network Administrator
Primary RoleProvides virtualized computing resources over the internet, focusing on infrastructure managementManages and maintains an organization's internal network infrastructure
Required SkillsCloud computing, virtualization, scripting, basic networkingNetworking protocols, hardware configuration, security, troubleshooting
Work EnvironmentCloud platforms, data centers, remote environmentsOffice-based, on-site network hardware and systems
CertificationsAWS, Azure, CompTIA Cloud+CompTIA Network+, Cisco CCNA

While Iaa professionals focus on cloud infrastructure and virtualized resources, Network Administrators manage physical and virtual networks within organizations. Both roles require networking knowledge, but Iaa roles lean more towards cloud services and virtualization, whereas Network Administrators focus on internal network systems.

What are IaaS (Infrastructure as a Service) professionals?

IaaS professionals are IT specialists who manage and maintain cloud-based infrastructure services for organizations. They work with platforms that provide virtualized computing resources over the internet, such as servers, storage, and networking. Their responsibilities include configuring, monitoring, and scaling these resources to ensure high availability, performance, and security. IaaS professionals often collaborate with other IT teams to deploy applications and manage cloud environments efficiently.
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Iaa jobs near you
Senior Account Manager - IAA

Senior Account Manager - IAA

Ritchie Bros.

Ashland, VA • On-site

$84K - $127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

3rd of 17 rated auctioneers

Job description


IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United States, with a travel element to support business needs.
The Senior Account Manager is the ambassador to our customers. Responsible for leading the Commercial Lines and Special Lines end-to-end salvage process for a large-scale provider to include consulting providers on the auction process, distributing operational performance metrics, monitoring cycle times, and implementing and providing oversight for new services, processes, and geographic markets. The Senior Account Manager will also interact with IAA Operations, Sales, and corporate personnel. This role requires a strong level of organization and the ability to transition effectively between administrative, operational, and process-related functions. The person filling this role must be comfortable meeting with and communicating with senior leadership within a professional organization. The ability to build relationships and effectively communicate with external customers is a must.
Key Responsibilities (include but are not limited to):
  • Provide performance and industry insights and meet regularly with key business partners.
  • Offer superior customer service while providing customer daily assistance with communication between IAA branches, title centers, and release centers.
  • Support provider(s) with ad-hoc reporting requests and use data to support solutions and results.
  • Monitor SLA compliance and work with operations and title teams to determine cause and appropriate action plan in instances where compliance is not met.
  • Facilitate resolution of provider(s) complaints and work with necessary internal teams to address areas of concern. Find innovative solutions to solve for complex problems.
  • Create and work with IAA data team to provide report framework on data request from provider(s) and IAA operations. Analyze, interpret, and communicate requests.
  • Build and maintain strong business relationships with providers.

Competencies:
  • 5+ years of commercial lines insurance knowledge/experience developing partnerships with vendors and customers.
  • Candidate must show a level of executive presence with key external partners.
  • Candidate must show history of tactful and positive dealings with all levels of personnel within an organization, internal and external.
  • Highly proficient in data analysis and data interpretation.
  • Ability to present complex performance trending and insights in an engaging and effective manner.
  • Strategic thinker, capable of creating complex business solutions, independently when needed.
  • Exhibit leadership skills and capable of leading a team through projects and new product initiatives.
  • Able to effectively influence internal and external stakeholders to favorable outcomes.
  • Excellent oral presentation and written communication skills essential.
  • Demonstrate great collaboration skills, with a willingness to work with cross-functional teams.
  • Capable of multi-tasking, prioritizing, and adjusting schedules to meet multiple deadlines.
  • Proficient in Microsoft suite of products.
  • Candidate would ideally have experience with data analysis and visualization, worked or have prior client/vendor experience and/or an insurance background.
  • Ability to travel approximately 30%-50% for work purposes.

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About Us
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

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