ZipRecruiter

Log In

1

I24 Call Management Solutions Jobs (NOW HIRING)

HappyCo

Call Handling Specialist

Charleston, WV · Remote

$17/hr

This role focuses solely on live call management, including information gathering, triaging ... solutions to enable real-time property data. Our flagship product suite 'Happy Property' has 2.7M ...

HappyCo

Call Handling Specialist

$17/hr

This role focuses solely on live call management, including information gathering, triaging ... solutions to enable real-time property data. Our flagship product suite 'Happy Property' has 2.7M ...

Motorola

$22.50 - $28.50/hr

Our solutions foster the collaboration that's critical for safer communities, safer schools, safer ... Emergency Call Management (ECM) within the CCSW Technical Success Team. The role will be ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

$15.25 - $19/hr

Provide Call Management System scheduling support to Customers, Service Delivery Team Members, Field Associates, and Business Management Team Members, sharing in the responsibility of meeting ...

Motorola

$22 - $27.75/hr

Our solutions foster the collaboration that's critical for safer communities, safer schools, safer ... Emergency Call Management (ECM) within the CCSW Technical Success Team. The role will be ...

Motorola

$21.75 - $27.50/hr

Our solutions foster the collaboration that's critical for safer communities, safer schools, safer ... Emergency Call Management (ECM) within the CCSW Technical Success Team. The role will be ...

next page

Showing results 1-20

All JobsI24 Call Management Solutions Jobs

I24 Call Management Solutions information

See salary details

$12

$18

$23

How much do i24 call management solutions jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for i24 call management solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents working at I24 Call Management Solutions, and how are these addressed within the team?

Agents at I24 Call Management Solutions often encounter challenges such as managing high call volumes, handling diverse client requests, and maintaining accuracy under pressure. To support team members, the company typically provides comprehensive training, robust call-handling software, and regular team meetings to share best practices. Collaboration is encouraged through peer support and mentoring, which helps agents continuously improve their skills and adapt to new client needs. These measures contribute to a supportive work environment that values both individual growth and team success.

What are the key skills and qualifications needed to thrive as a Call Center Agent at I24 Call Management Solutions, and why are they important?

To thrive as a Call Center Agent at I24 Call Management Solutions, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call scripting tools is often required. Exceptional listening skills, patience, and the ability to remain calm under pressure help agents deliver outstanding customer service. These skills and qualities are vital for ensuring customer satisfaction and efficient issue resolution in a fast-paced environment.

What is I24 Call Management Solutions?

I24 Call Management Solutions is a company that specializes in providing professional call answering and virtual receptionist services. They help businesses manage incoming calls, messages, and customer inquiries around the clock, ensuring that clients never miss important communications. Their services can include message taking, appointment scheduling, emergency dispatch, and customer support. By outsourcing call management to I24, businesses can enhance their customer service and improve operational efficiency. I24 is known for its personalized approach, tailoring its solutions to fit the unique needs of each client.

What is the difference between I24 Call Management Solutions vs Customer Service Representative?

AspectI24 Call Management SolutionsCustomer Service Representative
CredentialsTypically requires technical knowledge of call systems, certifications in call center softwareHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, technical support settingsRetail, call centers, office environments
Industry UsageTelecommunications, IT, customer supportRetail, healthcare, finance, general customer service

While I24 Call Management Solutions specialists focus on configuring and maintaining call systems, Customer Service Representatives handle direct customer interactions. Both roles are essential in customer support but differ in technical requirements and daily tasks.

Infographic showing various I24 Call Management Solutions job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 8% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Call-by-Call Manager / Install Coordinator

Lickety-Split

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

Description
Why Join Lickety Split?
At Lickety Split, we believe in delivering top-tier service at lightning speed! As a rapidly growing company, we are looking for a Call-by-Call Manager / Install Coordinator to ensure our installation operations run smoothly, efficiently, and with an exceptional customer experience. If you're a highly organized leader who thrives in a fast-paced environment and enjoys problem-solving, this is the role for you!
What You'll Do:
Call-by-Call Management
  • Oversee and coordinate the daily workflow of installations.
  • Assign and dispatch jobs efficiently to technicians, ensuring optimal route planning.
  • Monitor job progress and provide real-time updates to customers and internal teams.
  • Support field technicians by troubleshooting challenges and providing solutions on the fly.

Installation Coordination
  • Schedule and confirm installation appointments, ensuring seamless execution.
  • Work closely with customers to keep them informed and manage expectations.
  • Coordinate materials, equipment, and resources needed for installations.
  • Ensure all necessary permits and documentation are in place for each job.

Performance & Customer Satisfaction
  • Track key performance metrics, technician efficiency, and job completion rates.
  • Proactively identify bottlenecks or delays and implement solutions.
  • Maintain strong communication between sales, operations, and field teams.
  • Follow up with customers post-installation to ensure satisfaction and address concerns.
What We're Looking For:
Experience in dispatching, coordination, or operations (HVAC, plumbing, or electrical experience preferred).
Strong problem-solving skills and ability to make quick, effective decisions.
Excellent organizational and multitasking abilities.
Ability to thrive in a fast-paced, high-pressure environment.
Tech-savvy with experience using scheduling/dispatch software.
A customer-first attitude with strong communication skills.
What We Offer:
Competitive Pay
Growth Opportunities in a Fast-Growing Company
Health, Dental & Vision Insurance
Paid Time Off & Holidays
If you're a detail-oriented leader who can handle the moving pieces of a busy install schedule, we want to hear from you! Join Lickety Split Air, Plumbing, and Electric and be part of a team that values speed, precision, and customer excellence!
Lickety Split is an Equal Opportunity Employer
#INDP1

Apply