ZipRecruiter

Log In

1

I24 Call Management Solutions Jobs (NOW HIRING)

Call Management Resources

Sales Executive

Columbus, OH · On-site +1

... at Call Management Resources focus on identifying key decision makers inside of different organizations and developing a relationship with that prospect. They will offer customized solutions to fit ...

Ricoh USA, Inc.

Call Services Specialist

Phoenix, AZ · On-site

$17.69 - $21.50/hr

Switchboard & Call Management * Answer and transfer high-volume inbound calls promptly and ... Ricoh is an integrated solutions provider and partner that connects people and technology, creates ...

Concentra

Solutions Analyst l

Addison, TX

Consistently follow documented call management processes including logging, follow up, updating and ... solutions * Outstanding customer service skills as well as the ability to deal with people in a ...

Concentra

Solutions Analyst l

Addison, TX

Consistently follow documented call management processes including logging, follow up, updating and ... solutions * Outstanding customer service skills as well as the ability to deal with people in a ...

Concentra

Solutions Analyst l

Addison, TX

Consistently follow documented call management processes including logging, follow up, updating and ... solutions * Outstanding customer service skills as well as the ability to deal with people in a ...

Ricoh USA, Inc.

Call Services Specialist

Chicago, IL · On-site

$85K - $85K/yr

Switchboard & Call Management * Answer and transfer highvolume inbound calls promptly and ... Ricoh is an integrated solutions provider and partner that connects people and technology, creates ...

Ricoh USA, Inc.

Call Services Specialist

Phoenix, AZ

$81K - $82K/yr

Switchboard & Call Management * Answer and transfer highvolume inbound calls promptly and ... Ricoh is an integrated solutions provider and partner that connects people and technology, creates ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

Monitor Call Management System to ensure SLAs are met and CSEs are actively assigned to calls. * Track and document CSE unavailability in emergencies, notify Business Teams as needed. * Review call ...

SofTec Solutions

Telecom Engineer

Denver, CO · On-site

Voice Network Management solutions, SoNet Ring implementations, design and new voice switch ... the Call Accounting implementation, project planning, IVR/ACD/call routing design and ...

next page

Showing results 1-20

All JobsI24 Call Management Solutions Jobs

I24 Call Management Solutions information

See salary details

$12

$18

$23

How much do i24 call management solutions jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for i24 call management solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents working at I24 Call Management Solutions, and how are these addressed within the team?

Agents at I24 Call Management Solutions often encounter challenges such as managing high call volumes, handling diverse client requests, and maintaining accuracy under pressure. To support team members, the company typically provides comprehensive training, robust call-handling software, and regular team meetings to share best practices. Collaboration is encouraged through peer support and mentoring, which helps agents continuously improve their skills and adapt to new client needs. These measures contribute to a supportive work environment that values both individual growth and team success.

What are the key skills and qualifications needed to thrive as a Call Center Agent at I24 Call Management Solutions, and why are they important?

To thrive as a Call Center Agent at I24 Call Management Solutions, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call scripting tools is often required. Exceptional listening skills, patience, and the ability to remain calm under pressure help agents deliver outstanding customer service. These skills and qualities are vital for ensuring customer satisfaction and efficient issue resolution in a fast-paced environment.

What is I24 Call Management Solutions?

I24 Call Management Solutions is a company that specializes in providing professional call answering and virtual receptionist services. They help businesses manage incoming calls, messages, and customer inquiries around the clock, ensuring that clients never miss important communications. Their services can include message taking, appointment scheduling, emergency dispatch, and customer support. By outsourcing call management to I24, businesses can enhance their customer service and improve operational efficiency. I24 is known for its personalized approach, tailoring its solutions to fit the unique needs of each client.

What is the difference between I24 Call Management Solutions vs Customer Service Representative?

AspectI24 Call Management SolutionsCustomer Service Representative
CredentialsTypically requires technical knowledge of call systems, certifications in call center softwareHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, technical support settingsRetail, call centers, office environments
Industry UsageTelecommunications, IT, customer supportRetail, healthcare, finance, general customer service

While I24 Call Management Solutions specialists focus on configuring and maintaining call systems, Customer Service Representatives handle direct customer interactions. Both roles are essential in customer support but differ in technical requirements and daily tasks.

Infographic showing various I24 Call Management Solutions job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 8% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.
Customer Service Representative - Call Center/CSR

Customer Service Representative - Call Center/CSR

Pridestaff

Omaha, NE • On-site

$17 - $19/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Turn Your Communication Skills into WEEKLY PAY as a Customer Service Representative - Call Center/CSR in Omaha!

Are you a highly articulate, quick-thinking professional ready to master the world of customer interaction? PrideStaff has immediate openings for dedicated Call Center Agents in the Omaha area. This isn't just a job; it’s an opportunity to utilize and grow a dynamic set of skills in a supportive environment.

Your Role Requires Excellence In:

  • World-Class Service: Handling dissatisfied customers, mastering proper telephone etiquette, and providing solutions that drive positive outcomes.
  • Sales Acumen: Engaging in both inbound and outbound sales, utilizing effective techniques, prospecting, and closing sales (features vs. benefits, needs vs. desires).
  • Attention to Detail: Rapidly locating correct codes (Data Analysis), performing accurate data entry (audio, leads, and orders), and adhering strictly to all company rules.
  • Multitasking & Call Management: Excelling in a simulated environment that measures your ability to multitask and manage calls effectively, even with distractions.

Benefits of working with PrideStaff:

● Medical, Rx, and Wellness Benefits

● Dental and Vision Plan Options

● Short-term Disability

● 401(k) Retirement Plan

● Holiday Pay

Interested in this Customer Service Representative - Call Center/CSR position, but don’t have a resume? No worries, give us a call. Join Us.

Company Description

PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable
employment market insights and resources to support you on your career journey. We have
assisted tens of thousands of individuals in finding exceptional career growth opportunities
over the years. At PrideStaff, we prioritize building relationships and advocating for you with
our network of employers nationwide. Our recruiters are committed to guiding you with
career tools and resources.
PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

View All PrideStaff Jobs