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Hvac Technical Support Jobs (NOW HIRING)

Brown & Root

HVAC Tech I

Houston, TX · On-site

Experience with chill water air handler units, exhaust fans, controls, and has knowledge of BMCS. HVAC Technical School a plus. Qualifications : 10 years Journeymen HVAC/R Requirements : Universal ...

Brown and Root

HVAC Tech I

Houston, TX

Experience with chill water air handler units, exhaust fans, controls, and has knowledge of BMCS. HVAC Technical School a plus. Qualifications : 10 years Journeymen HVAC/R Requirements : Universal ...

Equiliem

HVAC Service Technician

South Weymouth, MA

$66K - $101K/yr

Use technical support resources as needed for diagnostics * Complete daily documentation using a tablet Qualifications * Valid driver's license with an insurable driving record * 4+ years of HVAC ...

Daikinapplied

Technical Support Analyst - HVAC

$80K - $136K/yr

Job Posting Daikin Applied is hiring a commercial HVAC Technical Support Analyst! The Tech Support Analyst provides prompt, accurate technical advice to sales representatives, DAA customers and ...

Brown & Root

HVAC Tech I

Houston, TX · On-site

Experience with chill water air handler units, exhaust fans, controls, and has knowledge of BMCS. HVAC Technical School a plus. Qualifications : 10 years Journeymen HVAC/R Requirements : Universal ...

Equiliem

HVAC Service Technician

Danvers, MA

$66K - $101K/yr

Use technical support resources as needed for diagnostics * Complete daily documentation using a tablet Qualifications * Valid driver's license with an insurable driving record * 4+ years of HVAC ...

Mohr Talent

HVAC Service Manager

Worcester, MA · On-site

$105K/yr

... HVAC technical knowledge, oil heat experience, people leadership, customer-service skills, and the ability to keep a busy service department running smoothly . What You'll Be Doing * Lead and support ...

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Hvac Technical Support information

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$15

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$48

How much do hvac technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for hvac technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is HVAC technical support?

HVAC technical support refers to specialized assistance provided to customers, technicians, or contractors who are installing, repairing, or maintaining heating, ventilation, and air conditioning (HVAC) systems. This support can include troubleshooting equipment issues, answering technical questions, interpreting wiring diagrams, and recommending solutions for system performance problems. HVAC technical support professionals are knowledgeable in system design, diagnostics, and best practices, and they often help ensure equipment is operating safely and efficiently. They may provide help via phone, email, chat, or on-site visits, supporting both residential and commercial customers.

What are the key skills and qualifications needed to thrive as an HVAC technical support specialist?

To thrive as an HVAC Technical Support specialist, you need strong knowledge of heating, ventilation, and air conditioning systems, troubleshooting expertise, and often a relevant technical certification or degree. Proficiency with diagnostic tools, HVAC software, and customer relationship management (CRM) systems is highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist both clients and technicians. These skills ensure accurate issue resolution, customer satisfaction, and efficient service delivery in a technical environment.

What are the most common challenges faced by HVAC technical support professionals, and how can they be effectively managed?

HVAC Technical Support professionals often encounter challenges such as troubleshooting complex equipment issues remotely, communicating technical solutions to customers with varying expertise, and staying current with rapidly evolving HVAC technologies. Effective management of these challenges involves strong problem-solving skills, clear and patient communication, and ongoing training on new systems and tools. Collaborating closely with field technicians, engineers, and manufacturers can also help ensure accurate diagnoses and solutions, fostering a supportive environment for both customers and team members.

What is the difference between Hvac Technical Support vs Hvac Installer?

AspectHvac Technical SupportHvac Installer
CertificationsEPA Certification, HVAC-related trainingEPA Certification, HVAC training or apprenticeship
Work EnvironmentOffice settings, call centers, remote supportOn-site installation, residential/commercial locations
Job FocusCustomer support, troubleshooting, technical adviceInstalling HVAC systems, equipment setup

Hvac Technical Support primarily involves assisting customers with troubleshooting and technical issues remotely or over the phone, often requiring certifications like EPA. In contrast, Hvac Installers focus on physically installing HVAC systems on-site. Both roles require HVAC certifications but differ in work environment and daily tasks, with support roles centered on customer service and installers on hands-on installation.

Is HVAC technical support a good career?

HVAC technical support is a stable career that involves assisting customers with heating, ventilation, and air conditioning systems, often requiring technical knowledge and troubleshooting skills. It offers opportunities for certification, career advancement, and steady employment in the service industry.
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Hvac Technical Support jobs near you

HVAC Technical Trainer

City Of Industry, CA • On-site

US Air Conditioning Distributors
Wholesale • 201 - 500 employees
Learn more about US Air Conditioning Distributorsexternal

$95K - $120K/yr

Full-time

Re-posted 20 days ago

Job description

JOB POSITION: Full-Time, HVAC Technical Trainer

BRANCH LOCATION: City of Industry, CA

DATE AVAILABLE: Immediately
US Air Conditioning Distributors is a Bosch-owned HVAC equipment distributor with 52 locations in California, Nevada, Utah, Idaho, and Arizona, whose goal is to provide customers with what they need, when they need it, with incredible inventory selection and experienced, friendly personnel to assist the customer.
US Air Conditioning Distributors is currently seeking a skilled Technical Trainer to join our team in Customer Assurance at our fast-growing City of Industry location.

POSITION OVERVIEW:

As a Technical Trainer, you will be responsible for developing and delivering product and technical training courses designed to enhance the knowledge and skills of installers and service technicians working with York products. This role will create and maintain an annual training schedule and conduct courses at the City of Industry hub as well as at various branch locations.

MINIMUM EDUCATION AND EXPERIENCE:

  • HVAC trade school certification or associate degree in HVAC/R
  • EPA Section 608 Certification
  • Valid driver’s license
  • 5 years HVAC experience (i.e., performing services and installation)
PREFERRED QUALIFICATIONS:
  • Public speaking and presentation skills
  • Ability to simplify complex technical concepts
  • Ability to create engaging technical presentations and demonstrations
  • Ability to adapt training to different skill levels
  • Customer Service skills
  • Excellent verbal and written communication skills
  • Ability to take initiative
  • Basic computer skills (Word, PowerPoint, Outlook, etc.)
  • Ability to travel to branch locations as needed

WE OFFER:

  • This position offers full benefits, competitive pay, and opportunity for advancement for the right person who exhibits exemplary traits and work habits.
  • Salary starting at $95,000 to $120,000 per year

The company conducts a background check and physical/drug screening.