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Hvac Technical Support Jobs (NOW HIRING)

Licensure/Certification HVAC technical diploma/certificate or Orange County HVAC Journeyman License. Four (4) years of directly related work experience may substitute for the diploma/certificate or ...

HVAC Mechanic

Gloucester City, NJ

$25 - $34/hr

High School diploma or equivalent (HVAC technical school a plus) * Must be willing to work overtime on an as need basis * Must have own hand tools * Must be able to qualify for a TWIC card

The HVAC Technical Support Lead is the senior technical authority and for support operations. This role is responsible for defining and leading the escalation framework, ensuring mission-critical ...

The HVAC Technical Support Lead is the senior technical authority and for support operations. This role is responsible for defining and leading the escalation framework, ensuring mission-critical ...

The ideal candidate will have a strong technical background in HVAC systems and a commitment to providing exceptional service to our customers. Responsibilities: - Install new heating, ventilation ...

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Hvac Technical Support information

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$15

$24

$48

How much do hvac technical support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hvac technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the most common challenges faced by HVAC Technical Support professionals, and how can they be effectively managed?

HVAC Technical Support professionals often encounter challenges such as troubleshooting complex equipment issues remotely, communicating technical solutions to customers with varying expertise, and staying current with rapidly evolving HVAC technologies. Effective management of these challenges involves strong problem-solving skills, clear and patient communication, and ongoing training on new systems and tools. Collaborating closely with field technicians, engineers, and manufacturers can also help ensure accurate diagnoses and solutions, fostering a supportive environment for both customers and team members.

What is HVAC technical support?

HVAC technical support refers to specialized assistance provided to customers, technicians, or contractors who are installing, repairing, or maintaining heating, ventilation, and air conditioning (HVAC) systems. This support can include troubleshooting equipment issues, answering technical questions, interpreting wiring diagrams, and recommending solutions for system performance problems. HVAC technical support professionals are knowledgeable in system design, diagnostics, and best practices, and they often help ensure equipment is operating safely and efficiently. They may provide help via phone, email, chat, or on-site visits, supporting both residential and commercial customers.

What is the difference between Hvac Technical Support vs Hvac Installer?

AspectHvac Technical SupportHvac Installer
CertificationsEPA Certification, HVAC-related trainingEPA Certification, HVAC training or apprenticeship
Work EnvironmentOffice settings, call centers, remote supportOn-site installation, residential/commercial locations
Job FocusCustomer support, troubleshooting, technical adviceInstalling HVAC systems, equipment setup

Hvac Technical Support primarily involves assisting customers with troubleshooting and technical issues remotely or over the phone, often requiring certifications like EPA. In contrast, Hvac Installers focus on physically installing HVAC systems on-site. Both roles require HVAC certifications but differ in work environment and daily tasks, with support roles centered on customer service and installers on hands-on installation.

What are the key skills and qualifications needed to thrive as an HVAC Technical Support specialist, and why are they important?

To thrive as an HVAC Technical Support specialist, you need strong knowledge of heating, ventilation, and air conditioning systems, troubleshooting expertise, and often a relevant technical certification or degree. Proficiency with diagnostic tools, HVAC software, and customer relationship management (CRM) systems is highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist both clients and technicians. These skills ensure accurate issue resolution, customer satisfaction, and efficient service delivery in a technical environment.
More about Hvac Technical Support jobs
What cities are hiring for Hvac Technical Support jobs? Cities with the most Hvac Technical Support job openings:
What states have the most Hvac Technical Support jobs? States with the most job openings for Hvac Technical Support jobs include:
HVAC Technician

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Posted 10 days ago


Orlando Health rating

7.4

Company rating: 7.4 out of 10

Based on 588 frontline employees who took The Breakroom Quiz

250th of 870 rated healthcare providers


Job description


Position Summary

Position Summary
Performs diversified installation, operation, inspection, preventive maintenance, and repair duties involving heating, ventilation, air
conditioning (HVAC), refrigeration and related control systems throughout the facility.


Responsibilities

Essential Functions
Receives work orders and coordinates work to fit daily schedule assigned by Lead HVAC Technician.
Estimates time and materials to perform required tasks.
Maintains the facility HVAC control systems according to state and local facility regulatory agencies.
Works with outside vendors and contractors as needed.
Responsible for daily heating, ventilation, air conditioning, and refrigeration work performed within the department.
Orders necessary stock and makes emergency repairs without prior approval. Installs air conditioning, refrigeration, temperature,
humidity control systems and accessories.
Makes daily rounds of building and related equipment as assigned by Lead HVAC Technician.
Reports any complication on specific jobs or equipment to Lead HVAC Technician. Responds to emergency situations throughout the facility.
Maintains work area and equipment in a clean and orderly condition following all prescribed regulations.
Able to maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal,
state and local standards.
Able to maintain compliance with all Orlando Health policies and procedures.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.


Qualifications

Education/Training
High school graduate or equivalent.
Licensure/Certification
HVAC technical diploma/certificate or Orange County HVAC Journeyman License.
Four (4) years of directly related work experience may substitute for the diploma/certificate or license (in addition to the
requirements listed in the Experience section).
EPA Universal Certification.
Valid Florida driver’s license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando
Health insurance carrier’s requirements and standards.
Experience
Three (3) years’ HVAC experience in commercial, industrial or health care organizations is required.

Qualifications:

Education/Training
High school graduate or equivalent.
Licensure/Certification
HVAC technical diploma/certificate or Orange County HVAC Journeyman License.
Four (4) years of directly related work experience may substitute for the diploma/certificate or license (in addition to the
requirements listed in the Experience section).
EPA Universal Certification.
Valid Florida driver’s license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando
Health insurance carrier’s requirements and standards.
Experience
Three (3) years’ HVAC experience in commercial, industrial or health care organizations is required.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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Hours and flexibility

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About Orlando Health

Sourced by ZipRecruiter

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1918