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Hvac Service Manager Jobs in Oak Ridge, TN (NOW HIRING)

Affordable Arctic Air Llc

HVAC Technician

Rockwood, TN · On-site

$25/hr

In this role, you will install, service, or repair heating and air conditioning systems in residences or commercial establishments. You have past experience in an HVAC service technician role and ...

Affordable Arctic Air Llc

HVAC Technician

Rockwood, TN · On-site

$25/hr

In this role, you will install, service, or repair heating and air conditioning systems in residences or commercial establishments. You have past experience in an HVAC service technician role and ...

Affordable Arctic Air Llc

HVAC Technician

Rockwood, TN · On-site

$25/hr

In this role, you will install, service, or repair heating and air conditioning systems in residences or commercial establishments. You have past experience in an HVAC service technician role and ...

Yellowstone Local

HVAC Service Technician

Oak Ridge, TN · On-site

$26 - $35/hr

Service residential and light commercial HVAC systems throughout Knoxville, TN and surrounding ... Ability to work independently and manage time effectively * Professional communication and customer ...

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All JobsHvac Service JobsHvac Service Manager JobsHvac Service Manager Jobs in Oak Ridge, TN

Hvac Service Manager information

See Oak Ridge, TN salary details

$27.7K

$79.9K

$120K

How much do hvac service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for hvac service manager in Oak Ridge, TN is $79,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $93,700.00 per year, depending on experience, location, and employer.

What is the difference between Hvac Service Manager vs Hvac Technician?

AspectHvac Service ManagerHvac Technician
CredentialsEPA certification, HVAC licenses, management experienceEPA certification, HVAC licenses, technical training
Work EnvironmentOffice management, client interaction, overseeing teamsOn-site installation, repair, maintenance
Employer & Industry UsageHVAC companies, service departmentsHVAC service companies, contractors

The Hvac Service Manager focuses on overseeing service operations, managing teams, and client relations, while the Hvac Technician handles hands-on installation, repairs, and maintenance. Both roles require certifications like EPA and HVAC licenses, but differ in responsibilities and work environment. Understanding these differences helps job seekers find the right position in the HVAC industry.

What does an HVAC Service Manager do?

As an HVAC service manager, your job is to manage customer accounts, mentor new employees, train service technicians, and otherwise organize a team of employees. In this role, you may decide which equipment to provide, respond to warranty-related customer issues, manage a budget, coordinate with other departments, maintain staffing levels, ensure compliance with safety regulations, and monitor employee performance. HVAC service managers are also responsible for approving labor and material quotes for clients, especially when they exceed the normal thresholds for the company. The many duties of this position often require multitasking, the ability to prioritize tasks, and the ability to delegate work as needed.

What are the key skills and qualifications needed to thrive as an HVAC Service Manager, and why are they important?

To thrive as an HVAC Service Manager, you need comprehensive knowledge of heating, ventilation, and air conditioning systems, strong troubleshooting abilities, and experience in team leadership—often supported by industry certifications like EPA 608 and an associate degree or higher in HVAC technology. Familiarity with HVAC diagnostic tools, scheduling software, and work order management systems is typically required. Outstanding communication, customer service, and problem-solving skills help you motivate technicians and address client concerns effectively. These skills ensure efficient service delivery, high customer satisfaction, and successful team management in a competitive field.

What does an HVAC Service Manager do?

An HVAC Service Manager oversees the daily operations of heating, ventilation, and air conditioning (HVAC) service teams. They are responsible for managing staff, scheduling service calls, ensuring quality control, and maintaining customer satisfaction. Additionally, they handle budgets, training, and compliance with safety regulations. Their role ensures that HVAC systems are installed and serviced efficiently and effectively.

How much do HVAC Service Managers make?

HVAC Service Managers typically earn an average annual salary of around $70,000 to $90,000, depending on experience, certifications, and the size of the company. Salaries can vary based on location, with higher wages often found in regions with a higher cost of living or greater demand for HVAC services.

What are some common challenges HVAC Service Managers face when overseeing a team of technicians, and how can these be addressed?

HVAC Service Managers often encounter challenges related to scheduling, balancing workloads, and ensuring consistent quality across their team. Managing urgent customer requests while maintaining preventive maintenance schedules can be demanding. To address these challenges, effective communication, regular training for technicians, and utilizing scheduling software are essential. Building strong relationships with team members and fostering a collaborative environment also help in resolving conflicts and improving overall service delivery.
More about Hvac Service Manager jobs
What job categories do people searching Hvac Service Manager jobs in Oak Ridge, TN look for? The top searched job categories for Hvac Service Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Hvac Service Manager jobs? Cities near Oak Ridge, TN with the most Hvac Service Manager job openings:
Hvac Service Manager jobs near you
Infographic showing various Hvac Service Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,882 per year, or $38.4 per hour.

HVAC Service Manager

Strada Electric & Security

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Job Summary:
The HVAC Service Manager leads staff members who install, repair and maintain heating and air conditioning systems in both residential and commercial buildings. This manager works directly with service and install technicians, dispatch personnel and other managers to ensure customer satisfaction while meeting departmental goals and objectives. Presenting himself as a senior company representative, the HVAC Service Manager often communicates directly with customers, vendors and suppliers to ensure accurate communication of job or project status and requirements.
Supervisory Responsibilities:
  • Hires and trains clerical and administrative staff.
  • Organizes and oversees the schedules and work of departmental staff.
  • Conducts or assists with performance evaluations that are timely and constructive.
  • Assists with discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:
  • Develops and monitors budgets, goals and objectives to insure departmental profitability.
  • Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers' expectations.
  • Recruits, interviews, hires and trains HVAC technicians as required to meet workload demands, and company or customer expectations and requirements.
  • Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction.
  • Reviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity.
  • Responsible for HVAC technicians' performance appraisals, reviews and for setting improvement goals per company requirements.
  • Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions.
  • Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings.
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements.
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used.
  • Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department
  • Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables.
  • Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met.
  • Ensures that all company/department policies are being followed by all HVAC technicians.
  • Supports Fleet requirements for the HVAC service vehicles, monitors vehicles to ensure they are being maintained and operated as required and used according to company policy.
  • Monitors HVAC service vehicles to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained.
  • Keeps current with latest factory OEM training on current products, coordinates HVAC technician training and maintains training records to ensure personnel maintain proficiency in preventive maintenance, start-up, troubleshooting, and repair of supported equipment.
  • Generate sales leads; and promotes and develops maintenance/service agreements; estimates and generates bids for contract projects/work.
  • Manages larger installation, start-up and commissioning projects; coordinates and directs a team of technicians and/or installing contractors; performs prestart-up inspections and completes turnover of equipment to owner.
  • Work with other departmental managers to meet company and departmental goals and objectives.
  • Other tasks and responsibilities as required to maintain efficient department operations.

Required Skills/Abilities:
  • Excellent customer service and sales skills
  • Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems.
  • Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems.
  • Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions.
  • Excellent leadership skills to enhance team productivity and standards of work produced.
  • Excellent verbal and written communication skills; and strong conflict management skills
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments.
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
  • Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today.
  • Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others.
  • Valid driver's license with a clean driving record and background
  • Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required.

Education and Experience:
  • Five years HVAC Management related experience; or an equivalent combination of education and experience.
  • Some post-high school education from college, trade school or military preferred.

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Ability to navigate various departments and locations of the company.

Benefits:
  • Competitive Pay Rates, paid EVERY Friday
  • Opportunities for Advancement
  • Paid Time Off (PTO) - Start accruing on Day 1!
  • Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance and AD&D
  • Company-Paid Basic Life Insurance for ALL Employees
  • Educational Assistance
  • 401(k) after 90 days

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.C Service Manager
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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