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Humana Health Insurance Jobs in Kentucky (NOW HIRING)

Humana

Telephonic Care Coach

Louisville, KY · Remote

$53K - $72K/yr

S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering ...

Humana, Inc.

Senior Accountant - Medicaid

Louisville, KY · On-site

$71K - $89K/yr

S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering ...

Humana

Telephonic Care Coach

Louisville, KY · Remote

$53K - $72K/yr

S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering ...

Humana

Telephonic Care Coach

Louisville, KY · Remote

$53K - $72K/yr

S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering ...

Humana, Inc.

Compliance Lead

Louisville, KY · On-site

$150K/yr

S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering ...

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Humana Health Insurance information

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$10

$17

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How much do humana health insurance jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for humana health insurance in Kentucky is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.56 per hour, depending on experience, location, and employer.

What is Humana Health Insurance?

Humana Health Insurance is a provider of health insurance plans in the United States, offering coverage options for individuals, families, and groups. They provide a range of health-related products, including Medicare Advantage plans, prescription drug coverage, dental, vision, and supplemental health insurance. Humana is known for its focus on wellness programs, preventive care, and customer support services to help members manage their health and healthcare costs. Their plans and offerings may vary by location and eligibility requirements.

What are the key skills and qualifications needed to thrive as a Humana Health Insurance agent?

To thrive as a Humana Health Insurance Agent, you need a solid understanding of health insurance products, strong sales acumen, and applicable state insurance licensing. Familiarity with CRM software, quoting platforms, and Humana’s proprietary systems is typically necessary. Exceptional interpersonal skills, active listening, and problem-solving abilities help agents effectively connect with clients and address their needs. These skills and qualifications are crucial for building trust, ensuring compliance, and delivering tailored insurance solutions to diverse customers.

What are some common challenges faced by customer service representatives at Humana Health Insurance, and how can they effectively address them?

Customer service representatives at Humana Health Insurance often encounter challenges such as navigating complex policy details, managing high call volumes, and assisting members with sensitive health-related concerns. To address these, representatives benefit from thorough training on Humana’s systems, ongoing support from team leads, and access to up-to-date policy information. Building strong communication and problem-solving skills also helps them provide clear guidance and empathetic service to members, contributing to overall satisfaction and positive outcomes.

What is the difference between Humana Health Insurance vs Medical Insurance Agent?

AspectHumana Health InsuranceMedical Insurance Agent
CredentialsVaries; often requires licensing and certifications depending on stateState licensing required; certifications may enhance credibility
Work EnvironmentCorporate, healthcare industry setting, remote or office-basedSales environment, often remote or in-person client interactions
Employer & IndustryHealth insurance provider, healthcare industryInsurance agencies, healthcare insurance sales
Primary FocusProviding health insurance plans and customer supportSelling health insurance policies and advising clients

Humana Health Insurance focuses on offering health plans and customer service within the healthcare industry, while Medical Insurance Agents primarily sell and promote insurance policies. Both roles require licensing and involve client interaction, but their core functions differ: one provides coverage, the other sells it.

What are popular job titles related to Humana Health Insurance jobs in Kentucky?

For Humana Health Insurance jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Humana Health Insurance jobs in Kentucky look for?

The top searched job categories for Humana Health Insurance jobs in Kentucky are:

What cities in Kentucky are hiring for Humana Health Insurance jobs?

Cities in Kentucky with the most Humana Health Insurance job openings:

Humana Health Insurance jobs near you
Infographic showing various Humana Health Insurance job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,839 per year, or $17.2 per hour.

Field Care Manager; Behavioral Health

Humana

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

165th of 309 rated insurance

Job description

Become a part of our caring community
The Field Care Manager, Behavioral Health 2 assesses and evaluates members' behavioral health and psychosocial needs to achieve and/or maintain optimal wellness. This role guides members and their support systems in navigating behavioral health, medical, and community resources to support improved health outcomes.

The Field Care Manager, Behavioral Health 2 employs evidence-based strategies to manage members' behavioral, physical, environmental, and psychosocial needs. Responsibilities include identifying barriers, coordinating care, monitoring progress, and adjusting interventions to support outcomes.
Core Responsibilities

  • Conduct comprehensive behavioral health assessments
  • Develop member-centered care plans with measurable outcomes
  • Coordinate services across providers and community resources
  • Support reentry and care transitions, including incarceration discharge
  • Conduct field visits and telephonic outreach


Field-Based Responsibilities
Visits occur in homes, community settings, hospitals, shelters, and correctional facilities. These visits are essential to the role.
Work Environment

  • Field-based and telephonic
  • Travel required: Up to 75%. (30-40 miles)
  • Quarterly meetings in Louisville, KY

Use your skills to make an impact

Required Qualifications

  • Master's degree in a Behavioral Health or related field.
  • Active, unrestricted Kentucky licensure in one of the following:
    • Licensed Clinical Social Worker (LCSW)
    • Licensed Professional Clinical Counselor (LPCC)
    • Licensed Marriage and Family Therapist (LMFT)
    • Other independent Kentucky behavioral health license with at least 1 year of post-degree clinical experience
    • OR Active, unrestricted Kentucky Registered Nurse (RN) license, with a bachelor's degree in nursing, and a minimum of 3 years of behavioral health experience.
  • 2+ years of case management or care management experience.
  • Experience working with adult populations.

Preferred Qualifications

  • Experience working with the Kentucky Medicaid population.
  • Managed care experience.
  • Certified Case Manager (CCM) certification.
  • Experience supporting individuals with Severe and Persistent Mental Illness (SPMI) and/or Substance Use Disorder (SUD).
  • Experience working with high-risk populations.
  • Knowledge and application of motivational interviewing and trauma-informed care practices.
  • Experience in behavior change, health promotion, wellness coaching, and member engagement.
  • Bilingual in English and Spanish, with the ability to speak, read, write, interpret, and explain documents in Spanish.

Additional Information

  • Schedule/Time Zone: Monday through Friday, 8:00 AM - 5:00 PM with flexibility to work overtime as needed.
  • Work Location: Kentucky.
  • Work Style: Field
  • Travel Requirements: Up to 75% travel, approximately 40 miles per day, with quarterly meetings in Louisville, KY.

TB Statement: This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Driving Statement: This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$65,000 - $88,600 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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