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Human Service Assistant Jobs in Ontario (NOW HIRING)

City of Ottawa

Customer Service Assistant

Ottawa, ON · On-site

CA$32.08 - CA$37.54/hr

Ottawa Public Library Service: Branch Operations Employment Type: 1 Temporary Full Time Position-Up ... Human Rights Act and the Ontario Human Rights Code. We encourage applications from women ...

Clicksor

HR Assistant

Toronto, ON · On-site

TITLE: HR ASSISTANT POSITION: FULL-TIME DEPARTMENT: ADMIN DEPT-HR TEAM SALARY: TO BE NEGOTIATED ... services, when they need to optimize their online business performance and increase return on ...

Esf

Build and maintain requisitions within Workday Other HR Duties * Assist and coordinate the New ... Customer service * High Work standard & Self-appraisal * Follow up & Use of initiative For ...

City of Toronto

PEOPLE SERVICES ASSISTANT

Toronto, ON

CA$46K - CA$77K/yr

Human Resources * Division & Section: Toronto Shelter and Support Services Division, Program Support * Work Location: Metro Hall, 55 John Street, Toronto, Ontario, M5V 3C6 * Job Type & Duration ...

New

TPA HR Solutions

Human Resources Manager

Toronto, ON · Hybrid

This position is responsible for developing and delivering services that enhance the organization ... * Assist in day-to-date employee relation issues and ensure a fair and consistent approach * Manage ...

Emterra Group

Human Resources Student

Oakville, ON · On-site

$20/hr

Our organization have been deemed to be an"essential service" by providing collection and ... You will assist with recruitment, onboarding, and administrativetasks, while contributing to ...

Otterbein SeniorLife

**Now Offering DailyPay** Overview The Activities Assistant will assist in the coordinating ... We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives ...

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All JobsHuman Service JobsHuman Service Assistant JobsHuman Service Assistant Jobs in Ontario

Human Service Assistant information

See Ontario salary details

$9

$18

$32

How much do human service assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for human service assistant in Ontario is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Human Service Assistant vs Social Worker?

AspectHuman Service AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, healthcare, social service agenciesPublic and private social service organizations
Common Search & ComparisonOften compared for entry-level roles in social servicesMore advanced, requiring higher education and licensure

Human Service Assistants typically support social workers by providing client assistance and administrative support. Social Workers have more advanced responsibilities, including case management and advocacy, often requiring higher education and licensure. Both roles work in similar environments but differ in scope and qualifications.

What jobs fall under human service assistant?

Jobs that fall under the human service assistant role include positions such as social service assistant, case management aide, and community outreach worker. These roles typically involve helping clients access resources, providing support, and coordinating services, often requiring strong communication skills and knowledge of social programs.

What are the most commonly searched types of Human Service jobs in Ontario?

The most popular types of Human Service jobs in Ontario are:

What are popular job titles related to Human Service Assistant jobs in Ontario?

For Human Service Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Human Service Assistant jobs in Ontario look for?

The top searched job categories for Human Service Assistant jobs in Ontario are:

Human Service Assistant jobs near you
Infographic showing various Human Service Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,076 per year, or $18.8 per hour.

Customer Service Assistant

City of Ottawa

Ottawa, ON • On-site

CA$32.08 - CA$37.54/hr

Full-time

Posted 5 days ago

Job description

Requisition ID: 23477

Department: Ottawa Public Library 

Service: Branch Operations 

Employment Type: 1 Temporary Full Time Position-Up to 18 months 

Work Hours: 25 hours per week

Affiliation: CUPE 503 - Library/Full Time - Public Service Job

Salary Information: $32.081  - $37.536  per hour (2026 rates of pay)

Location: Sunnyside Branch, 1049 Bank Street

City: Ottawa, ON 

Job Category: Ottawa Public Library

Application Close: 28/08/2026 

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.

You provide customer service to the library customers in-person, roving the branch, telephone/switchboard and/or through electronic/web chats. You provide assistance with membership services, and support materials and cash handling activities.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of library or customer service experience

KNOWLEDGE
  • Knowledge of customer service techniques and protocols
  • Knowledge and experience with computers, Microsoft Office applications and other equipment including electronic devices
  • Experience with integrated library systems
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures
  • Library circulation procedures and practices
  • Methods and techniques for handling cash
  • Methods and techniques of responding to inquiries and resolving patron complaints
  • General knowledge of Ottawa Public Library policies and procedures
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Effective verbal and written communications and interpersonal skills
  • Reasonable judgment in a professional setting
  • Effectively apply technology to library services and programs
  • To carry out a range of circulation activities, including registration, collecting fees
  • Ability to respond effectively to a range of library service inquiries and resolve complaints
  • Ability to perform routine manual or clerical tasks and manoeuvre book carts and lift boxes up to 40 pounds
  • Ability to handle and account for cash and to prepare bank deposits
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise
  • Perform multiple tasks concurrently
  • Ability to work effectively independently and as a team member
  • Attention to detail.
  • Sound problem solving
  • Efficient time management
  • Flexibility, ability to adjust priorities
  • Strongly committed to quality customer service
  • Strong listening/comprehension skills

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing  
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa's satisfaction.; Police record checks completed by a third-party company will not be accepted.    
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.

The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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