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Human Relations Agent Jobs in Quebec (NOW HIRING)

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Human Relations Agent information

What is the difference between Human Relations Agent vs Customer Service Representative?

AspectHuman Relations AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or communicationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffices, HR departments, corporate settingsCall centers, retail stores, online support platforms
Employer & IndustryHR departments across various industries, including corporate, healthcare, and educationRetail, telecommunications, hospitality, and other service industries
Search & Comparison IntentUnderstanding HR-related roles, employee relations, conflict resolutionHandling customer inquiries, resolving complaints, providing product info

While both roles involve communication and problem-solving, Human Relations Agents focus on employee and internal relations within organizations, whereas Customer Service Representatives primarily assist external customers with product or service issues. The roles differ in their target audience, work environment, and specific responsibilities, but both require strong interpersonal skills and effective communication.

What can I do with a human relations agent degree?

A degree related to human relations or human resources can lead to careers in employee relations, recruitment, training, and organizational development. Human relations agents often work in corporate settings, using skills in communication, conflict resolution, and HR software to support workplace harmony and compliance.

What is a human relations agent?

A human relations agent is a professional who manages employee relations, mediates conflicts, and promotes a positive work environment within organizations. They often handle communication between staff and management, and may use skills in conflict resolution, communication, and HR policies to support organizational harmony.

What cities in Quebec are hiring for Human Relations Agent jobs?

Cities in Quebec with the most Human Relations Agent job openings:

Infographic showing various Human Relations Agent job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Dangerous Goods Agent

Quebec, QC • On-site

Part-time

Posted 9 days ago


Job description

La selection a ce poste demande une entrevue.
Veiller a l'acceptation, a l'entreposage, a la manutention, au chargement des matieres dangereuses et a l'exactitude et a la conservation des documents connexes exiges par la loi et la politique de FedEx. Reagir aux deversements de matieres dangereuses et repondre aux questions du personnel et des clients sur la manutention des matieres dangereuses. Donner de la formation aux autres employes.
This is an interview position.
To ensure the proper acceptance, storage, handling, loading of dangerous goods and the correctness and retention of related documents required by legislation and Fedex policy. To handle spills of dangerous goods and respond to questions from staff and customers on the handling of dangerous goods. To provide awareness training to other staff.

COMPETENCES REQUISES

Diplome d'etudes secondaires ou l'equivalent.

Six mois d'experience chez FedEx souhaitable

Capacite a taper 25mots par minute

Obtenir et garder toutes les certifications demandees dans le domaine des matieres dangereuses.

Connaitre les lois et reglements qui touchent la manutention des matieres dangereuses, leur etiquetage et leur documentation.

Reussir toutes les formations de base et formations periodiques.

Bien maitriser la communication et les relations humaines

Pouvoirsoulever des charges de 70lb et manoeuvrer, avec l'aide d'un appareil approprie, des colis pesant jusqu'a 150lb.

Posseder un permis de conduire valide et un bon dossier de conduite.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/equivalent

Six months FedEx experience preferred

Ability to type 25 wpm

Ability to complete and maintain all dangerous goods certifications

Knowledge of dangerous goods handling, labeling and documentation requirements

Ability to complete all basic and recurrency training

Good human relations and communications skills

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid G license & have a good driving record


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/equivalent

Six months FedEx experience preferred

Ability to type 25 wpm

Ability to complete and maintain all dangerous goods certifications

Knowledge of dangerous goods handling, labeling and documentation requirements

Ability to complete all basic and recurrency training

Good human relations and communications skills

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid G license & have a good driving record


Preferred Qualifications:

Pay Transparency: Posted 09/03-09/10

Pay:

Additional Details: Temps Partiel, 10h45-18h30,


DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Employment Type: PART_TIME