ZipRecruiter

Log In

1

Hr Service Delivery Jobs (NOW HIRING)

AQUALIS

Service Delivery Manager

Florence, SC · On-site

$21/hr

The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a ... Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management ...

AQUALIS

Service Delivery Manager

Savannah, GA · On-site

$21/hr

The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a ... Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management ...

New

AQUALIS

Service Delivery Manager

Orangeburg, SC · On-site

$21/hr

The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a ... Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management ...

Avertium

Service Delivery Manager

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed ... Ensure adherence to HR, legal, financial, ethics, and governance policies. * Enhance operational ...

ADP

Service Delivery Consultant

Alpharetta, GA · On-site

ADP is hiring a Service Delivery Consultant II. * Do you get a crazy amount of joy being able ... and HR. * You'll use your knowledge and/or expertise of tools including; Autopay, PTCS, MR2000 ...

New

Loop Internet

Service Delivery Coordinator

Rochester, NY · On-site

$20 - $28/hr

We are seeking a service delivery coordinator to act as the primary point of contact for field ... The hourly salary for this position is $20.00/hr - $28.00/hr. The actual salary offered may be ...

New

Carvana

Customer Service Delivery Advocate

Tolleson, AZ · On-site

$19 - $22.50/hr

At 1 Month: $20/hr (for team members in good standing) * At 3 Months: $21/hr (as part of our ... Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a ...

Carvana

Customer Service Delivery Advocate

Chandler, AZ · On-site

$19 - $22.50/hr

At 1 Month: $20/hr (for team members in good standing) * At 3 Months: $21/hr (as part of our ... Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a ...

Carvana

Customer Service Delivery Advocate

Tempe, AZ

$19 - $22.50/hr

At 1 Month: $20/hr (for team members in good standing) * At 3 Months: $21/hr (as part of our ... Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a ...

Carvana

Customer Service Delivery Advocate

Chandler, AZ · On-site

$19 - $22.50/hr

At 1 Month: $20/hr (for team members in good standing) * At 3 Months: $21/hr (as part of our ... Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a ...

Carvana

Customer Service Delivery Advocate

Chandler, AZ · On-site

$19 - $22.50/hr

At 1 Month: $20/hr (for team members in good standing) * At 3 Months: $21/hr (as part of our ... Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a ...

next page

Showing results 1-20

People also search for

All JobsHr Service Delivery Jobs

Hr Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do hr service delivery jobs pay per year?

As of Jun 10, 2026, the average yearly pay for hr service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

Which field in HR pays the most?

In HR, executive roles such as HR Director, VP of Human Resources, or Chief Human Resources Officer typically have the highest salaries. These positions require extensive experience, strategic skills, and often advanced certifications like SHRM-SCP or SPHR. Compensation varies by industry and company size but generally exceeds other HR roles due to increased responsibilities.

What does HR service delivery do?

HR Service Delivery involves managing and providing HR services such as employee onboarding, benefits administration, payroll, and employee support. It ensures efficient delivery of HR functions through systems, technology, and process improvements, often using HRIS tools and customer service skills.

What is the highest paid HR position?

The highest paid HR position is typically HR Director or Chief Human Resources Officer (CHRO), responsible for strategic HR leadership and organizational policy. These roles often require extensive experience, advanced degrees, and leadership skills, with salaries reflecting their seniority and scope of responsibility.

What does a typical day look like for someone working in HR Service Delivery?

A typical day in HR Service Delivery involves responding to employee inquiries, resolving HR-related issues, processing documentation such as onboarding forms or benefits changes, and ensuring compliance with company policies. You’ll work closely with HR business partners, payroll teams, and other internal departments to support a seamless employee experience. The pace can be dynamic, with new cases arising throughout the day, so strong time management and adaptability are important. You may also contribute to process improvement projects and provide training or resources to employees, making the role both operationally focused and collaborative.

What is an HR Service Delivery job?

An HR Service Delivery job focuses on providing efficient and effective HR services to employees, managers, and stakeholders. This role involves managing HR processes such as employee support, payroll, benefits administration, and compliance. HR Service Delivery professionals ensure smooth HR operations by using technology, streamlining workflows, and resolving employee inquiries. They play a crucial role in enhancing the employee experience and supporting organizational HR strategies.

What is UKG HR service delivery?

UKG HR service delivery refers to the process of providing human resources support and services using UKG (Ultimate Kronos Group) software solutions. It involves managing employee data, payroll, benefits, and HR workflows through the platform to ensure efficient HR operations. HR professionals working in this area often utilize tools like UKG Dimensions or UKG Pro to streamline service delivery and improve employee experience.

What are the key skills and qualifications needed to thrive in the Hr Service Delivery position, and why are they important?

To thrive as an HR Service Delivery professional, you need strong knowledge of HR processes, compliance, and employee lifecycle management, often backed by a degree in human resources or business administration. Familiarity with HR Information Systems (HRIS), case management platforms, and ticketing systems is typically required, along with certifications like SHRM-CP or PHR being advantageous. Exceptional communication skills, problem-solving abilities, and customer-focused mindset help you stand out in delivering consistent HR support. These skills are crucial for ensuring efficient HR service, high employee satisfaction, and compliance with organizational policies.

More about Hr Service Delivery jobs
What cities are hiring for Hr Service Delivery jobs? Cities with the most Hr Service Delivery job openings:
What are the most commonly searched types of Hr Service Delivery jobs? The most popular types of Hr Service Delivery jobs are:
What states have the most Hr Service Delivery jobs? States with the most job openings for Hr Service Delivery jobs include:
What job categories do people searching Hr Service Delivery jobs look for? The top searched job categories for Hr Service Delivery jobs are:
Hr Service Delivery jobs near you
Senior Technical Program Manager (HR Service Delivery Optimization)

Senior Technical Program Manager (HR Service Delivery Optimization)

Chewy

Plantation, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity:
The HR Systems & Solutions team is seeking an experienced Senior Technical Program Manager (TPM) to join the Service Delivery Optimization (SDO) function. We are looking for someone who will lead complex, multi-functional programs that drive process improvement, optimize HR service delivery, and integrate technology solutions into scalable business operations.
You will work with leaders in HR, IT, Finance, and Operations to align service delivery needs with organizational approaches. You will ensure program governance, partner alignment, and operational excellence. The ideal candidate is a strategic yet hands-on leader with deep expertise in HR technology (Workday preferred), program management, and service delivery optimization.
This is a highly visible role requiring creativity, analytical skills, technical fluency, and the ability to influence across all levels of the organization. You will thrive in a fast-paced environment, manage ambiguity with confidence, and drive measurable outcomes that improve the Team Member and customer experience!
What you'll do:
  • Service Delivery Optimization: Uphold Delivery Optimization standard as a center of quality, productivity, and reliability.
    • Analyze processes and implement simplification, efficiency, and engagement improvements
    • Define and track metrics/dashboards to measure service performance and drive continuous improvement
    • Act as a role model in collaborator engagement, driving alignment and cultivating a strong network of leaders; Listen and understand what motivates stakeholders, partners and customers
  • Project Management: Lead cross-team and/or multi-phase projects from design through implementation with a focus on security and scalability.
    • Define clear problem statements, program objectives, success criteria, and benchmarks that align with enterprise strategies
    • Govern program portfolios by identifying risks, managing dependencies, and ensuring timely delivery.
    • Deliver HR technology programs across all phases of planning, readiness, and launch
    • Lead documentation management across the lifecycle, ensuring all scope, timeline, and approach changes are captured
    • Maintain detailed project records and produce timely reports and presentations
    • Conduct risk and milestone assessments, creating mitigation plans for portfolio derailments.
    • Own delivery outcomes, ensuring technical service performance meets or exceeds expectations
  • Communication: Lead the communication strategy across programs, providing executive-ready summaries of health, progress, risks, and issues.
    • Serve as the central point of communication and reporting for program health, risks, and milestones
    • Develop data-driven reports, dashboards, and recommendations to inform decision-making
    • Conduct research and analysis, develop and present recommendations to senior management to effectively drive overall program management and implementation activities
    • Adjust messaging for diverse audiences and communicate objectively on program status. Drive objectivity over subjectivity in the program status reporting process.
  • Resource & Capacity Management: Monitor critical project pipeline volume and complexity, balancing active initiatives against team capacity.
    • Monitor equitable allocation of resources across OP1 priorities, business-as-usual (BAU), and ad-hoc initiatives
    • Track workload sustainability, backlog growth, and demand signals to identify risks of overextension
    • Provide capacity insights to leadership, enabling proactive resourcing decisions and long-term workforce planning

What You'll Need:
  • Bachelor's degree in Business, Information Technology, HR Systems or related field or equivalent experience
  • 7+ years of relevant and successful program management experience leading highly complex projects in HR, IT, or enterprise technology initiatives
  • Proven track record of delivering large-scale, cross-functional programs from strategy to execution
  • Strong technical proficiency with HR systems (Workday, UKG Pro WFM preferred) and cloud-based platforms
  • Expertise in program governance, risk management, process optimization, and capacity planning
  • Excellent prioritization, organizational and facilitation skills
  • Experience with Agile methodologies and the use of modern Cloud technologies and systems
  • Proficiency in Jira, Confluence, Smartsheet, MS Project, Tableau, and Excel
  • Extensive knowledge of the system development life cycle and solution strategies
  • Exceptional critical thinking, communication, and executive presentation skills
  • Demonstrated ability to influence and build consensus across business leaders
  • Ability to thrive in a fast-paced, ambiguous environment with shifting priorities
  • Ability to travel up to 25% as required for program delivery and engagement (minimal expected)

Bonus:
  • PMP, Agile, or Six Sigma certifications.
  • Background in HR transformation or large-scale enterprise operations
  • Strong experience in resource modeling and portfolio demand management
  • Advanced knowledge and experience with Workday (Core HCM, Benefits, Payroll, Compensation, Recruiting, etc.), UKG PRO WFM (time and labor management) Data Visualizations (Excel, Tableau) and HR technologies

The base salary range for this role is $118,500 - $189,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chewy logo

About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

View All Chewy Jobs

Apply