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Hr In Hospitality Jobs in Rhode Island (NOW HIRING)

PuroClean

Construction Apprentice

Cranston, RI · On-site

$18/hr

Vision insurance Ready for a new career where you can make $23+/hr plus profit sharing and benefits? Have you cut your teeth in hospitality, but want to escape working all nights and weekends for low ...

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Hr In Hospitality information

What does HR do in the hospitality industry?

HR in hospitality is responsible for recruiting, training, and managing employees in hotels, restaurants, resorts, and other hospitality businesses. They handle employee relations, payroll, benefits administration, and ensure compliance with labor laws. HR also plays a key role in maintaining a positive work environment, supporting staff development, and addressing workplace issues to ensure excellent guest service.

What are the key skills and qualifications needed to thrive as an HR professional in hospitality?

To excel as an HR professional in hospitality, you need a solid background in human resources management, employment law, and hospitality industry practices, usually supported by a degree in HR or hospitality and relevant certifications like SHRM or HRCI. Familiarity with HRIS systems, payroll software, and talent management platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and conflict resolution abilities help build positive workplace environments in diverse, customer-focused settings. These skills are essential for attracting, retaining, and developing talent while ensuring compliance and fostering excellent guest experiences.

What are some common challenges HR professionals face in the hospitality industry, and how can they effectively address them?

HR professionals in hospitality often encounter challenges such as high employee turnover, managing a diverse workforce, and ensuring consistent service standards across shifts. To address these, it's crucial to implement strong onboarding and training programs, foster open communication, and create clear career development paths. Additionally, HR teams frequently collaborate closely with operations managers and department heads to address staffing needs and resolve employee issues promptly, ensuring smooth daily operations and high guest satisfaction.

What is the difference between Hr In Hospitality vs Hotel Front Desk Staff?

AspectHr In HospitalityHotel Front Desk Staff
Primary RoleHuman resources management, recruitment, employee relationsGuest check-in/out, customer service, reservations
Required SkillsHR policies, communication, organizational skillsCustomer service, communication, problem-solving
Work EnvironmentOffice setting within hospitality organizationsFront desk, hotel lobby, customer-facing
CertificationsHR certifications (e.g., PHR, SHRM-CP)None typically required, hospitality training preferred

While both roles are integral to the hospitality industry, Hr In Hospitality focuses on managing employee relations and HR functions, whereas Hotel Front Desk Staff primarily handles guest interactions and reservations. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is HR in hospitality industry?

HR in the hospitality industry refers to Human Resources professionals responsible for recruiting, training, and managing staff such as hotel employees, restaurant workers, and event staff. They handle employee relations, compliance, and benefits to ensure smooth operations in service-oriented environments.

What are popular job titles related to Hr In Hospitality jobs in Rhode Island?

For Hr In Hospitality jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Hr In Hospitality jobs in Rhode Island look for?

The top searched job categories for Hr In Hospitality jobs in Rhode Island are:

Hr In Hospitality jobs near you
Infographic showing various Hr In Hospitality job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Front Desk Agent

Newport, RI

Davidson Hospitality Group
Hospitality Services • 5 - 10K employees

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

54th of 467 rated hospitality employers

People enjoy working here

Good employer

Respectful managers

Learn more about Davidson Hospitality Groupexternal

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 hours ago

Job description

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests. Apply today to be a part of our prestigious team!


Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Summary:

  • Provide exceptional customer service, creating a positive first impression for guests
  • Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
  • Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
  • Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
  • Handle cash and credit card transactions accurately
  • Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!


  • Previous experience in a customer service role, preferably in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Previous cash handling experience required
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Proficiency in computer systems and knowledge of hotel property management software
  • Outstanding organizational and multitasking skills
  • Availability to work flexible schedules, including evenings, weekends, and holidays
  • High School diploma or equivalent

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.


USD $22.00 - USD $22.00 /Hr.
Davidson Hospitality Group logo

About Davidson Hospitality Group

Sourced by ZipRecruiter

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1974

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What Davidson Hospitality Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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