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Hpe Server Support Jobs (NOW HIRING)

Jarrett

Network & Server Support

Orrville, OH · On-site

Network & Server Support Employment Type: Full-time, In-Person, After-hours on-call required ... Physical server hardware management and troubleshooting (Dell, HPE, or similar) Storage * Hands-on ...

Metasys

HP DMA Consultant (100% remote)

Austin, TX · Remote

... Supporting clients across North America Unique offerings such as quick-start and upgrade factory No ... This includes HPE Server Automation (SA) standalone installation in dev and pre-prod as DMA ...

Wipro Technologies

VMware Server Admin

Phoenix, AZ · On-site

$80K - $158K/yr

Manage and support Windows Failover Clusters on Windows Server 2022 and 2025 platforms. * Perform HPE server maintenance activities, including SPP updates, firmware upgrades, and iLO upgrades.

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How much do hpe server support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hpe server support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What is HPE Server Support?

HPE Server Support refers to the technical assistance and services provided by Hewlett Packard Enterprise (HPE) for their range of servers. This support includes troubleshooting hardware and software issues, providing firmware and driver updates, and assisting with server installation and configuration. HPE Server Support can be accessed through phone, online chat, or the HPE support portal, and may include on-site service depending on the support contract. It helps businesses maintain server reliability, security, and performance.

What are the key skills and qualifications needed to thrive as an HPE Server Support specialist?

To thrive as an HPE Server Support specialist, you need in-depth knowledge of server hardware, networking, operating systems, and troubleshooting methodologies, often supported by a degree in IT or related certifications like HPE ASE or CompTIA Server+. Familiarity with HPE management tools, firmware, remote monitoring systems, and ticketing platforms is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills. These competencies ensure timely and efficient resolution of server issues, minimizing downtime and supporting business continuity for clients.

What are some common challenges faced by HPE Server Support professionals, and how can they be effectively addressed?

HPE Server Support professionals often encounter challenges such as troubleshooting complex hardware and firmware issues, managing urgent system outages, and staying current with rapidly evolving technologies. To address these, it’s essential to maintain strong documentation practices, leverage HPE’s official knowledge base, and collaborate closely with both internal IT teams and external vendors. Regular training and proactive monitoring can also help prevent issues and ensure efficient resolution, supporting overall system reliability and uptime.

What is the difference between Hpe Server Support vs Hpe Storage Support?

AspectHpe Server SupportHpe Storage Support
CertificationsHPE Server certifications, CompTIA Server+HPE Storage certifications, CompTIA Storage+
Work EnvironmentData centers, server rooms, IT departmentsData centers, storage facilities, IT departments
Employer & Industry UsageIT service providers, enterprise IT, hardware vendorsIT service providers, enterprise IT, hardware vendors
Common Search & ComparisonYesYes

Hpe Server Support specialists focus on maintaining and troubleshooting HPE servers, ensuring hardware and system performance. Hpe Storage Support professionals handle storage solutions, managing data storage hardware and resolving storage-related issues. While both roles require technical certifications and work in similar environments, their focus areas differ, with server support centered on computing hardware and storage support on data storage systems.

What are popular job titles related to Hpe Server Support jobs?

For Hpe Server Support jobs, the most frequently searched job titles are:

Infographic showing various Hpe Server Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Network & Server Support

Orrville, OH • On-site

Jarrett
See more jobs at Jarrettexternal

Full-time

Re-posted 25 days ago

Job description

Network & Server Support

Employment Type: Full-time, In-Person, After-hours on-call required

Location: Orrville, OH

Job Category: Information Technology

Jarrett is seeking an experienced and versatile infrastructure professional to serve as the primary point of support for all server and network systems — covering hardware, operating systems, virtualization, storage, and network infrastructure. Our server environment is built on Windows Server with virtualization managed through Microsoft Hyper-V.

The ideal candidate is a hands-on technical professional with deep knowledge across server and networking disciplines — someone who can move fluidly between troubleshooting a network switch, provisioning a new virtual machine, tuning storage performance, and planning capacity upgrades.

Key Responsibilities

  • Serve as the primary resource responsible for day-to-day administration, support, and maintenance of all server and network infrastructure.
  • Manage and maintain Windows Server environments, including physical and virtual machines hosted in Microsoft Hyper-V.
  • Support all Hyper-V virtualization operations — VM provisioning, live migration, clustering, snapshots, replication, and resource optimization.
  • Administer and optimize enterprise storage arrays, including capacity planning, LUN management, performance tuning, and troubleshooting.
  • Design, configure, and maintain network infrastructure including switches, routers, firewalls, and VLANs across LAN/WAN environments.
  • Plan and execute server upgrades, hardware refreshes, OS updates, and patching cycles with minimal disruption to operations.
  • Monitor infrastructure health using appropriate tools and respond proactively to alerts, performance degradation, and capacity thresholds.
  • Develop, maintain, and regularly test backup and disaster recovery procedures for all critical systems and data.
  • Troubleshoot and resolve server, network, and storage incidents; document root cause analysis and corrective actions.
  • Maintain thorough and up-to-date documentation of infrastructure configurations, network topology, and change history.
  • Evaluate and recommend hardware, software, and infrastructure improvements to support organizational growth and reliability goals.
  • Coordinate with vendors and third-party service providers for hardware procurement, support contracts, and technical escalations.
  • Enforce infrastructure security through patch management, access controls, and adherence to security policies.
  • Provide after-hours support for critical incidents and scheduled maintenance windows as required.

Required Qualifications

Server & Virtualization

  • Advanced Windows Server administration (2016/2019/2022)
  • Expert-level proficiency with Microsoft Hyper-V, including clustering, live migration, and replication
  • Experience with Windows Server Failover Clustering (WSFC)
  • Active Directory, DNS, DHCP, and Group Policy administration
  • Physical server hardware management and troubleshooting (Dell, HPE, or similar)

Storage

  • Hands-on expertise with enterprise storage arrays (SAN/NAS)
  • Experience with iSCSI, Fibre Channel, or SMB/NFS protocols
  • LUN provisioning, RAID configuration, and storage performance analysis
  • Capacity planning and lifecycle management for storage systems
  • Familiarity with major storage vendors (Dell EMC, NetApp, HPE, or similar)

Networking

  • Strong command of TCP/IP, routing protocols, and switching fundamentals
  • Configuration and management of enterprise switches, routers, and firewalls
  • VLAN design, inter-VLAN routing, and network segmentation
  • VPN configuration and remote access solutions
  • Network monitoring, traffic analysis, and troubleshooting (SNMP, Wireshark, etc.)

General

  • 3+ years in a server and network administration or infrastructure support role
  • Strong troubleshooting skills across hardware, OS, networking, and storage layers
  • Experience with enterprise backup solutions and disaster recovery planning
  • Willingness and availability to provide after-hours on-call support
  • Clear written and verbal communication; strong documentation habits

Preferred Qualifications

  • Microsoft certifications (MCSA, MCSE, or Azure equivalent)
  • Networking certifications (CompTIA Network+, CCNA, or equivalent)
  • Experience with PowerShell scripting for infrastructure automation
  • Familiarity with System Center Virtual Machine Manager (SCVMM)
  • Exposure to Azure Hybrid or Azure Stack HCI environments
  • Experience with ITSM platforms and structured change management processes

Work Environment

This role involves working in and around data center and server room environments. The candidate must be able to lift and rack server and networking equipment as needed. Reliable availability for both scheduled maintenance windows and unscheduled emergency response outside of standard business hours is a firm requirement of this position.

To learn more about Jarrett, check us out at www.gojarrett.com!

Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.