ZipRecruiter

Log In

1

Housing Case Manager Jobs in Silver Spring, MD (NOW HIRING)

Facets

Housing Case Manager

Alexandria, VA · On-site

$47K - $50K/yr

Housing Case Manager REPORTS TO: Case Manager Supervisor, Next Steps Program CATEGORY: Full-Time/Non-Exempt/Permanent LOCATION: In-Person, Alexandria, Virginia Position Summary: FACETS is looking for ...

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

next page

Showing results 1-20

All JobsHousing Case JobsHousing Case Manager JobsHousing Case Manager Jobs in Silver Spring, MD

Housing Case Manager information

See Silver Spring, MD salary details

$15

$23

$30

How much do housing case manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for housing case manager in Silver Spring, MD is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $24.86 per hour, depending on experience, location, and employer.

What does a housing case manager do?

A housing case manager provides services to adults and at-risk youth who are homeless or otherwise in need by assisting them throughout the process of applying for program assistance and finding a safe and affordable apartment or house. As a housing case manager, you provide emotional support to clients while helping them plan their finance and life goals through a structured program. Qualifications include previous work experience with low-income families, mental health services, or misguided youth. You must understand the resources and systems available through city, state, or national organizations and have a compassionate nature to help people progress from being homeless to becoming self-sufficient.

What is a housing case manager?

Housing Case Managers are professionals who assist individuals and families in securing and maintaining stable housing. They work with clients to assess their needs, develop individualized housing plans, connect them with resources such as financial assistance or supportive services, and advocate on their behalf with landlords and agencies. Housing Case Managers often serve populations at risk of homelessness or those transitioning out of shelters, ensuring ongoing support and helping clients achieve long-term housing stability.

What are the typical challenges faced by housing case managers when supporting clients with diverse backgrounds?

Housing Case Managers often work with clients from a wide range of backgrounds, many of whom may be experiencing homelessness, mental health issues, or financial instability. One common challenge is building trust with clients who have experienced trauma or systemic barriers, which requires patience and strong interpersonal skills. Additionally, navigating complex housing systems and coordinating with multiple service providers can be demanding, requiring excellent organizational abilities and advocacy skills. Despite these challenges, the role is highly rewarding, as Case Managers play a vital part in helping individuals and families achieve housing stability.

What are the key skills and qualifications needed to thrive as a housing case manager, and why are they important?

To thrive as a Housing Case Manager, you need a solid background in social work or human services, case management experience, and often a relevant degree such as a bachelor's in social work or a related field. Familiarity with client management databases, housing assistance programs, and government regulations is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support diverse clients. These skills are crucial for navigating complex housing systems, securing resources, and promoting long-term housing stability for clients.
More about Housing Case Manager jobs
What are popular job titles related to Housing Case Manager jobs in Silver Spring, MD? For Housing Case Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Housing Case Manager jobs in Silver Spring, MD look for? The top searched job categories for Housing Case Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Housing Case Manager jobs? Cities near Silver Spring, MD with the most Housing Case Manager job openings:
Housing Case Manager jobs near you

Housing Case Manager

Facets

Alexandria, VA • On-site

$47K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

POSITION: Housing Case Manager
REPORTS TO: Case Manager Supervisor, Next Steps Program
CATEGORY: Full-Time/Non-Exempt/Permanent
LOCATION: In-Person, Alexandria, Virginia
Position Summary:
FACETS is looking for mission-driven Housing Case Manager to join our team serving families experiencing homelessness or at-risk of homelessness in region 1 of Fairfax County. You will serve as Case Manager for the Next Steps Family Program, an emergency shelter and prevention program located in scattered site apartments in Alexandria, VA and will provide housing-related services to families participating at the shelter, as well as aftercare for those recently exited from Shelter, and homeless prevention and diversion services in the community. If you’re a fast learner, enthusiastic, highly motivated, skilled in providing services in the community, and bring excellent data entry and organizational skills come join our team. Bachelor’s degree required. MSW is a plus.
About the Organization:
FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap-around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.
Duties and Responsibilities:
  • Assess housing barriers of families who are homeless or at-risk of homelessness to determine housing and service needs.
  • Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine household needs, goals, and eligibility.
  • Understand and utilize the Housing First model to provide housing stabilization services by preventing homelessness and diverting households from emergency shelter.
  • Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain housing and educate tenants of their rights and responsibilities.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., operations staff, tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
  • Determine appropriateness of household for receipt of rapid rehousing funds and recommend amounts and track use of these funds.
  • Advocate for and actively assists families and individuals in obtaining services (e.g. mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
  • Conduct weekly home inspections for Next Steps Family Shelter participants, including teaching households how to maintain an apartment.
  • Travel and make shelter and home visits as well as work an adjusted work schedule including evenings and weekends as necessary.
  • Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
  • Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
  • Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
  • Performs other duties as assigned.

Required Skills/Abilities:
  • Bachelor’s Degree required preferably in a human service-related field.
  • Social work/case management experience with homeless and/or at-risk populations, or experience working in an emergency shelter setting, or other similar case management experience.
  • Knowledge of and belief in “Housing First” and “Rapid Re-Housing” philosophy and strategies.
  • Ability to work independently in a fast-paced environment and manage a caseload with minimal supervision.
  • Excellent data entry and data quality skills to establish and maintain case records and to facilitate data collection.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
  • Bilingual Spanish/English.
  • Ability to work a flexible schedule.
  • Ability to schedule and manage workload.
  • Must pass criminal background and Child Protective Services background checks.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.

Salary:
  • $47,000.00 - $50,000.00 per year.
  • FACETS offers a competitive salary commensurate with qualifications/experience.

Benefits:
  • Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
  • Paid Basic Life Insurance with an option to buy additional coverage.
  • 403(b) retirement plan options with generous matching.
  • Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
  • Flexible Spending Accounts (FSAs) for healthcare and dependent care.
  • Long-Term Disability, Short-Term Disability 100% employer-paid.
  • Free Employee Assistance Program (EAP).
  • Reimbursement of work-related expenses including portions of mileage, cell phone, and data expenses.
  • On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.
How to Apply:
Interested candidates may apply by sending a resume and cover letter to employment@facetscares.org.
Equal Employment Opportunity M/F/D/V.
FACETS is proud to be an EOE/ADA employer that values diversity.
ADA Statement: FACETS will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Any person in need of accommodation should contact Human Resources directly for assistance.