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Hourly Sap Help Desk Support Jobs in Georgia (NOW HIRING)

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At NuAxis Innovations, Technology is our Passion. People are our Purpose. We are seeking a motivated Help ...

dekalbcsb

Help Desk Support Spec

Decatur, GA · On-site

$40K/yr

Proven working experience in providing help desk support. * Working knowledge of help desk software, databases, and remote control. * Strong client-facing and communication skills. * Advanced ...

Ask IT consulting

Help Desk Support

Atlanta, GA · On-site

$19.25 - $26/hr

Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests ...

Caresoft Inc.

Help Desk Support Specialist

Atlanta, GA · On-site

$21 - $25/hr

Help Desk Support Specialist Location: Atlanta, GA. 30334(Onsite) Durartion: Long Term Skills: .Minimum years of IT technical support · Strong knowledge and experience installing,configuring ...

r2 Technologies, Inc.

Help Desk Analyst SHINES

Atlanta, GA · On-site

$19.75 - $27/hr

... help desk support to work with child welfare staff to provide technical and non-technical/application support. • Requires good troubleshooting & problem-solving skills. • Must have strong ...

Pearlman Group

Help Desk Support Specialist

Suwanee, GA · On-site

$22 - $25/hr

The Helpdesk Support Specialist reporting to the IT Operations Manager will leverage development best practices to design, develop, and support new internal solutions, maintain and improve existing ...

Pearlman Group

Help Desk Support Specialist

Suwanee, GA · On-site

$22 - $25/hr

The Helpdesk Support Specialist reporting to the IT Operations Manager will leverage development best practices to design, develop, and support new internal solutions, maintain and improve existing ...

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Hourly Sap Help Desk Support information

What is the difference between Hourly Sap Help Desk Support vs SAP Support Specialist?

AspectHourly Sap Help Desk SupportSAP Support Specialist
CredentialsBasic IT certifications, help desk trainingSAP certifications, technical degrees
Work EnvironmentHelp desk, support centers, client sitesCorporate IT departments, SAP environments
Employer & IndustryVarious industries, support service providersLarge corporations, SAP consulting firms
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical SAP support, system troubleshooting

Hourly Sap Help Desk Support primarily focuses on providing immediate technical assistance and troubleshooting for SAP users, often on an hourly basis. In contrast, SAP Support Specialists typically handle more complex, in-depth SAP system issues within corporate environments. Both roles require SAP knowledge, but the Help Desk role emphasizes customer service and quick resolution, while the Support Specialist involves advanced technical skills and system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Georgia? The most popular types of Sap Help Desk Support jobs in Georgia are:
What cities in Georgia are hiring for Hourly Sap Help Desk Support jobs? Cities in Georgia with the most Hourly Sap Help Desk Support job openings:
Hourly Sap Help Desk Support jobs near you

Help Desk Support Spec

Claratel Behavioral Health

Decatur, GA • On-site

$19.50 - $26.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Claratel Behavioral Health is an innovative, community-based behavioral health organization offering a range of mental health services. They are seeking a dedicated Help Desk Support Specialist to provide technical assistance and support to end-users, diagnose issues, and ensure the smooth operation of IT infrastructure.
Responsibilities:
• Provide first-level contact and convey resolutions to user issues.
• Properly escalate unresolved queries to the next level of support.
• Track, route, and redirect problems to correct resources.
• Update customer data and produce activity reports.
• Walk customers through problem-solving processes.
• Assist with administrative tasks related to phone communication, such as updating contact lists and managing voicemail systems
• Follow up with customers, provide feedback, and see problems through to resolution.
• Utilize excellent customer service skills and exceed customers’ expectations.
• Ensure proper recording, documentation, and closure of issues.
• Collaborate with the Workforce Training and Development department to identify training needs and improve training programs
• Recommend procedure modifications or improvements.
• Preserve and grow your knowledge of help desk procedures, products, and services.
• Conduct training sessions on EHR functionality and job dependent applications for staff members.
Qualifications:
Required:
• Proven working experience in providing help desk support.
• Working knowledge of help desk software, databases, and remote control.
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.
• Customer service orientation.
• BS degree in Information Technology, Computer Science, or equivalent training and/or work experience.
Preferred:
• Certification in ITIL, CompTIA A+, Network+, or other relevant certifications.
• Experience with Microsoft Office 365, Windows, and Mac operating systems.
• Familiarity with network management and diagnostic tools.
Company:
Claratel Behavioral Health is a cutting-edge community-based provider of services for developmental impairments and behavioral health. Founded in 1994, the company is headquartered in Decatur, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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