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Hourly Rma Coordinator information

What is the difference between Hourly Rma Coordinator vs Customer Service Representative?

AspectHourly Rma CoordinatorCustomer Service Representative
CredentialsTypically requires knowledge of RMA processes, basic technical understanding, and customer service skillsRequires strong communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentOffice setting, often in manufacturing or electronics industriesCall centers, retail, or service-oriented environments
Employer & Industry UsageCommon in electronics, manufacturing, and tech companies handling product returnsUsed across various industries including retail, telecom, and service sectors

The Hourly Rma Coordinator focuses on managing return merchandise authorizations, coordinating product returns, and ensuring proper documentation. In contrast, Customer Service Representatives handle general customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Rma Coordinator specializes in return processes within technical or manufacturing settings, making their responsibilities more technical and process-oriented.

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For Hourly Rma Coordinator jobs in Illinois, the most frequently searched job titles are:

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Cities in Illinois with the most Hourly Rma Coordinator job openings:

Hourly Rma Coordinator jobs near you
Infographic showing various Hourly Rma Coordinator job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 50% Full Time, 45% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Project Coordinator, Systems Integration

Motorola Solutions, Inc.

Chicago, IL • On-site

$45K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 160 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Elgin Experience Center is state of the art facility that is invested in next generation technology. Operations include the manufacture and systems integration of mission-critical systems.
Job Description
As a project coordinator, you will play a key role in guiding the successful execution of the system staging bay processes. You will foster strong relationships with work partners at all levels and provide regular updates on progress to ensure expectations are aligned, while collaborating with internal teams and ensuring smooth project execution.
Key Responsibilities
  • Leader Standard Work: Support standard daily, weekly, and monthly tasks including prioritizing the cable loft queue, adjusting schedule, assignment of project pods, maintaining Build Project Priority Sheet, and updating documentation in pods.
  • Post Shipment & Delivery: Manage holds on material, obtain project manager approval for shipping, maintain post-shipment material skids, and oversee process.
  • Event Pod Support: Coordinate activities required for demos with Project Manager inputs.
  • Meeting Support: Actively participate in PL/Bay Project Reviews and Pod kick-offs.
  • Material and Order Management: Support project requirements for RMA process, non-demand lines, and track incoming materials.

Additional Qualified Skills
  • Workspace Tools: Proficiency in complex calendar management; intermediate proficiency in data tracking. Google Workspace preferred.
  • Cross-Functional Communication: Ability to build trust and communicate effectively with both hourly plant workers and cross-functional team leads.
  • Adaptability: Solution-oriented mindset capable of pivoting when priorities or schedules shift unexpectedly.
  • Education: Associates Degree preferred.
  • Experience: 3+ years working in a cross-functional organization. Experience in project coordination and Oracle system preferred.

Target Base Salary Range: $45,000 - $74,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MM4
#LI-ONSITE
Basic Requirements
  • High school diploma or equivalent.
  • 3+ years of experience in a manufacturing or distribution environment.
  • Legal authorization to work in the U.S. indefinitely.

This position requires to be on-site at our Elgin, IL facility.
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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