Overview
We are seeking a Senior Field Operations Engineer / Utility Manager to support large-scale telecom infrastructure across the continental United States. This role is responsible for managing relationships with utility providers supporting inline amplifier (ILA) sites located approximately every 50–60 miles along major fiber routes.
The Utility Manager ensures utilities are properly coordinated, documented, and maintained while supporting operational reliability, compliance, and efficiency across a distributed telecom network.
This position is primarily remote but includes periodic travel to field sites, utility offices, and municipal locations.
What You’ll Do
Utility Coordination & Field Operations
- Serve as the primary liaison with local electric utility providers supporting ILA and telecom sites
- Submit, track, and manage utility applications and documentation requirements
- Coordinate with utilities to resolve service, permitting, and infrastructure issues
- Conduct site visits to review utility scope, as-built documentation, and one-line diagrams
- Visit municipal or utility offices as needed for permitting discussions and issue resolution
Telecom Power & Infrastructure Support
- Support understanding and oversight of AC/DC power systems used in telecom environments
- Assist in identifying and resolving power-related operational issues in field deployments
- Collaborate with engineering teams on utility design, capacity, and infrastructure requirements
Documentation & Reporting
- Draft correspondence, applications, and formal utility documentation
- Maintain accurate records of utility interactions, applications, and approvals
- Support reporting of utility-related issues and status updates to leadership
What You Bring
Required Skills & Experience
- 3–10 years of experience in field operations, utility coordination, telecom infrastructure, or related engineering roles
- Strong experience working with utility providers (electric, municipal, or cooperative)
- Understanding of AC/DC power systems and telecom/network infrastructure environments
- Experience with permitting, ROW (right-of-way), or construction coordination
- Strong organizational skills with ability to manage multiple priorities and deadlines
Soft Skills
- Excellent communication and interpersonal skills
- Strong collaboration mindset across technical and non-technical teams
- Ability to proactively identify and resolve field or utility issues
- Comfortable working in fast-paced, deadline-driven environments
- Ability to keep stakeholders informed and escalate issues appropriately
Work Environment
- Hybrid of remote office work and periodic field travel
- Exposure to outdoor environments during site visits (PPE required)
- Collaborative team including engineers, construction managers, finance, and administrative partners
- Fast-moving operational environment supporting a nationwide telecom network
Nice to Have
- Experience with telecom providers (Lumen, CenturyLink, AT&T, Verizon, etc.)
- Background in OSP (Outside Plant), fiber networks, or long-haul infrastructure
- Experience with utility permitting or interconnection processes
- Exposure to energy efficiency or infrastructure optimization initiatives
Why This Role
- Flexible, remote-friendly structure with field variety (Travel: ~25% (U.S. field and utility site visits)
- Exposure to large-scale national telecom infrastructure
- Opportunity to work directly with utilities and infrastructure partners
- Dynamic role with a mix of technical, operational, and coordination responsibilities
Travel: ~25% (U.S. field and utility site visits)
Employment Type: Contract
U.S. Citizenship Required