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Hourly Remote Operations Manager Jobs in Waterloo, IL

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

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Hourly Remote Operations Manager information

See Waterloo, IL salary details

$28.7K

$58.8K

$109.8K

How much do hourly remote operations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for hourly remote operations manager in Waterloo, IL is $58,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $71,800.00 per year, depending on experience, location, and employer.

How does an Hourly Remote Operations Manager typically coordinate with distributed teams across different time zones?

An Hourly Remote Operations Manager often works with team members located in various regions, making effective communication and coordination essential. To address time zone differences, managers typically rely on asynchronous communication tools like project management platforms and shared documents, while also scheduling regular check-ins at mutually convenient times. Flexibility, clear documentation, and setting expectations for response times help ensure smooth operations. These practices allow for continuous workflow and foster team cohesion despite geographical distances.

What are the key skills and qualifications needed to thrive as an Hourly Remote Operations Manager, and why are they important?

To thrive as an Hourly Remote Operations Manager, you need strong leadership, organizational, and problem-solving skills, typically supported by experience in operations management or a related field. Familiarity with remote collaboration tools (like Slack, Zoom, or Asana), workflow management platforms, and sometimes certifications such as Six Sigma or PMP are commonly required. Excellent communication, adaptability, and the ability to motivate remote teams are standout soft skills. These competencies are crucial for ensuring efficient operations, maintaining team productivity, and achieving organizational goals in a remote work environment.

What does an Hourly Remote Operations Manager do?

An Hourly Remote Operations Manager oversees daily business operations for a company or team while working remotely and being paid on an hourly basis. Their responsibilities often include managing schedules, coordinating tasks, monitoring performance metrics, and ensuring smooth workflow across remote teams. They may also handle communication between departments, resolve issues as they arise, and implement process improvements. This role requires strong organizational and leadership skills, as well as proficiency with remote collaboration tools.

What is the difference between Hourly Remote Operations Manager vs Remote Operations Coordinator?

AspectHourly Remote Operations ManagerRemote Operations Coordinator
CredentialsExperience in operations, relevant certifications (e.g., PMP), strong communication skillsSimilar experience, often entry to mid-level, may require basic certifications
Work EnvironmentRemote, overseeing multiple teams or processes, strategic focusRemote, supporting daily operations, task coordination
Employer & Industry UsageUsed across industries like e-commerce, tech, logisticsCommon in customer service, tech support, and administrative sectors
Search & Comparison IntentPeople comparing managerial roles in remote operationsIndividuals seeking operational support or coordination roles

The Hourly Remote Operations Manager typically has more strategic responsibilities and requires relevant experience and certifications. In contrast, the Remote Operations Coordinator focuses on supporting daily tasks and coordination. Both roles are remote and vital for efficient operations, but they differ in scope and seniority.

What cities near Waterloo, IL are hiring for Hourly Remote Operations Manager jobs? Cities near Waterloo, IL with the most Hourly Remote Operations Manager job openings:
Infographic showing various Hourly Remote Operations Manager job openings in Waterloo, IL as of July 2026, with employment types broken down into 1% As Needed, 46% Full Time, 49% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,773 per year, or $28.3 per hour.

IT Manager - Network Operations

Enterprise Holdings

Saint Louis, MO • On-site, Remote

$79K - $106K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 171 rated vehicle equipment hire


Job description

Overview
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours This position will require employees to come on site to one of our St. Louis campus locations a few times per year for meetings/events or as needed. #LI-REMOTE
Responsibilities
As an IT Manager on the Network Operations team, you will be responsible for leading the day-to-day operations of the team, providing overall guidance and supervision. You will ensure all members of assigned technical teams are effective and fully utilized, and provide leadership in key interactions with others to define, analyze, and deliver customer solutions. You will be responsible for building trust to influence peers and others to break down barriers and drive results. Here, you'll have the opportunity to work across multiple teams to help deliver innovative solutions in support of Enterprise Mobility's technology strategy. You will need to collaborate with leaders and teams throughout IT to ensure alignment and partnership.
As an IT Manager, you will be responsible for defining the goals, objectives, processes, and resources to support the overall Network Operations. This is an ideal role for a leader looking for an opportunity to make a significant impact, and develop and grow in a team-oriented environment. You'll have the chance to work with senior leaders in the organization, so collaboration and influence skills will be key.
  1. Leadership & Team Management:
    • Oversee and manage a team of network engineers with a focus on agility and continuous improvement, providing 24/7 support
    • Provide leadership, guidance, and support to ensure effective team performance and development
    • Coordinate with senior management and other departments to align NetOps objectives with organizational goals
    • Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages
    • Handle escalations, both internal/external, and manage support from different levels, which includes quarter backing P1 incidents
    • Manage tools, systems, and procedures to ensure dynamic management of issues and customer management
    • Ability to balance risk with business priorities and applies the appropriate sense of urgency to issues
  1. Network Infrastructure Oversight:
    • Provide overall expertise with all Network Operations functions
    • Supervise network operations across 9 data centers (7 in North America and 2 in Europe), including managing Cisco IOS, Arista and Nexus devices, Palo Alto firewalls, F5 load balancers, and Infoblox DDI appliances
    • Manage WAN connectivity for multiple corporate campuses and over 6,000 branches in North America. Oversee the use of VMWare VeloCloud routers and Meraki APs and switches.
  2. Break/Fix and Service Delivery:
    • Oversee the resolution of break/fix issues and ensure high standards of service delivery
    • Act as an escalation point for complex issues and outages impacting high-revenue locations
    • Partner with third-party providers for tier 1 support and manage escalation processes
  1. Project Management:
    • Lead and coordinate larger network projects, ensuring timely and successful completion
    • Collaborate with project teams to plan, execute, and monitor network infrastructure projects
  1. Operational Excellence:
    • Identify, influence, and drive opportunities to further our cloud networking objectives
    • Own and drive multiple simultaneous efforts and roadmaps within the area through close coordination with various IT teams and external vendors
    • Develop and implement processes and procedures to optimize network operations and improve efficiency
    • Monitor performance metrics and ensure compliance with service level agreements (SLAs)
    • Ensure continual process improvement within the Network Operations, including but not limited to: automation of Network Operations tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration task

Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must reside in the United States (does not include Alaska or Hawaii)
  • Must be able to work a schedule within U.S. Central Standard Time core business hours.
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • 6+ years of related experience
  • 2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc.
  • Must be able to work 4 pm CST to 1 am CST.
  • Experience and knowledge of network technologies that support LAN/WAN, cloud, and broadband (VPN, DHCP, DNS, VLANS, as well as others not listed)
  • Experience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP
  • Experience of working in an Agile/Scrum development environment and working within sprint teams, using tools such as Jira and Confluence
  • Exceptional communication skills, including the ability to articulate technical concepts to a non-technical audience

Preferred:
  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience with the following Network Technologies is preferred:
  • Prefer experience working in a large technology/ network environment
  • Awareness and understanding of AWS or Azure technologies, products, and services
  • Awareness and understanding of core networking concepts and technologies
  • Ability to challenge current solutions, determine appropriate solutions, and ensure there is alignment across the organization
  • Adept at improving outcomes through proactive coaching and development at all levels
  • JIRA and SeriveNow background

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