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Remote (US) EST hours Duration: 3 months Role Overview We are seeking a talented and passionate ... Live Chat and Case Management: Build seamless escalation protocols, including live agent handoffs ...
Quick apply
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Quick apply
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Hourly Remote Live Chat Agent information
What is the difference between Hourly Remote Live Chat Agent vs Customer Service Representative?
| Aspect | Hourly Remote Live Chat Agent | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, online chat platform | Office or remote, phone and in-person interactions |
| Required Skills | Excellent written communication, quick typing, problem-solving | Verbal communication, empathy, multitasking |
| Common Certifications | None typically required, customer service experience helpful | Customer service or communication certifications |
| Industry Usage | Tech, e-commerce, retail, service sectors | Broadly across many industries including retail, telecom, finance |
While both roles involve assisting customers, Hourly Remote Live Chat Agents primarily communicate via online chat, focusing on written interactions, whereas Customer Service Representatives often handle phone calls and in-person inquiries. The chat agent role emphasizes quick, clear written communication in a remote setting, making it ideal for those seeking flexible, online work.
What cities are hiring for Hourly Remote Live Chat Agent jobs?
Cities with the most Hourly Remote Live Chat Agent job openings:
What are the most commonly searched types of Remote Live Chat Agent jobs?
The most popular types of Remote Live Chat Agent jobs are:
What states have the most Hourly Remote Live Chat Agent jobs?
States with the most job openings for Hourly Remote Live Chat Agent jobs include:
$22/hr
Other
Posted 9 days ago
Job description
Pay: $20.00 - $22.00/hour (DOE)
Location: 100% Remote (U.S.)
Schedule: Monday-Friday | 9:00 AM-5:00 PM EST
Duration: 3-Month Contract with Potential Extension or Conversion
The Fountain Group is hiring a Remote Customer Support Specialist for a prominent retail client. This is an excellent opportunity for candidates with customer service, retail, or call center experience who enjoy helping customers through written communication. Recent college graduates with strong communication skills are encouraged to apply.
Please Note: This position supports customers through email and live chat only-no inbound phone calls.
What You'll Do
- Respond to customer inquiries via email, chat, and written correspondence with professionalism and accuracy.
- Resolve customer concerns using strong problem-solving and conflict resolution skills.
- Document all customer interactions within the customer tracking system.
- Collaborate with Store Managers, District Managers, and corporate teams to resolve customer issues.
- Escalate sensitive or high-priority concerns when appropriate.
- Maintain accurate records and follow customer issues through resolution.
- Support social media moderation activities by responding objectively and following company guidelines.
- Manage multiple conversations and priorities in a fast-paced environment.
- Assist with special projects as assigned.
- 1-3 years of customer service experience in retail, customer support, or a call center environment.
- Recent college graduates are welcome to apply.
- Excellent written communication and grammar skills.
- Strong analytical, organizational, and problem-solving abilities.
- Proven conflict resolution and de-escalation skills.
- Ability to multitask while maintaining attention to detail.
- Comfortable using Microsoft Word, Excel, email platforms, and customer service systems.
- Strong typing skills.
- Social media moderation experience is a plus.
- Ability to remain objective and professional when handling sensitive customer interactions.
- Team-oriented with excellent time management skills.
- Reliable high-speed internet connection.
- Quiet, professional workspace free from background noise.
- Comfortable participating in video meetings and online collaboration.
- One 45-minute virtual interview.
- First 30 minutes with two team members.
- Final 15 minutes with two additional team members.
- Fully remote opportunity.
- Initial 3-month contract with potential for extension.
- Candidates must be eligible for future conversion if business needs require it.
- If converted, the anticipated hourly rate is approximately $22.00/hour.
If you're a customer-focused professional who enjoys solving problems and providing exceptional service through written communication, we'd love to hear from you!
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from The Fountain Group and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy.
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About Fountain Group
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Tampa, FL, US
Year founded
2001