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Hourly Remote Live Chat Agent Jobs (NOW HIRING)

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Remote - US Only Country : United States Department : Marketing Reports To : Sales Development ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Chat Lead

Miami, FL · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Chat Lead

Dallas, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Chat Lead

Miami, FL · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Client Experience Agent (EST)

OR · Remote

$42K - $49K/yr

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team ... Monitor and respond to live chat messages, managing multiple concurrent conversations while ...

Showing results 21-40

Hourly Remote Live Chat Agent information

What is the difference between Hourly Remote Live Chat Agent vs Customer Service Representative?

AspectHourly Remote Live Chat AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Required SkillsExcellent written communication, quick typing, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, customer service experience helpfulCustomer service or communication certifications
Industry UsageTech, e-commerce, retail, service sectorsBroadly across many industries including retail, telecom, finance

While both roles involve assisting customers, Hourly Remote Live Chat Agents primarily communicate via online chat, focusing on written interactions, whereas Customer Service Representatives often handle phone calls and in-person inquiries. The chat agent role emphasizes quick, clear written communication in a remote setting, making it ideal for those seeking flexible, online work.

What cities are hiring for Hourly Remote Live Chat Agent jobs?

Cities with the most Hourly Remote Live Chat Agent job openings:

What are the most commonly searched types of Remote Live Chat Agent jobs?

The most popular types of Remote Live Chat Agent jobs are:

What states have the most Hourly Remote Live Chat Agent jobs?

States with the most job openings for Hourly Remote Live Chat Agent jobs include:

Customer Service Rep - Customer Service - Junior (Email & Chat)

The Fountain Group

Remote

$22/hr

Other

Posted 9 days ago


Job description

Remote Customer Support Specialist (Email & Chat) - EST Hours
Pay: $20.00 - $22.00/hour (DOE)
Location: 100% Remote (U.S.)
Schedule: Monday-Friday | 9:00 AM-5:00 PM EST
Duration: 3-Month Contract with Potential Extension or Conversion
The Fountain Group is hiring a Remote Customer Support Specialist for a prominent retail client. This is an excellent opportunity for candidates with customer service, retail, or call center experience who enjoy helping customers through written communication. Recent college graduates with strong communication skills are encouraged to apply.
Please Note: This position supports customers through email and live chat only-no inbound phone calls.
What You'll Do
  • Respond to customer inquiries via email, chat, and written correspondence with professionalism and accuracy.
  • Resolve customer concerns using strong problem-solving and conflict resolution skills.
  • Document all customer interactions within the customer tracking system.
  • Collaborate with Store Managers, District Managers, and corporate teams to resolve customer issues.
  • Escalate sensitive or high-priority concerns when appropriate.
  • Maintain accurate records and follow customer issues through resolution.
  • Support social media moderation activities by responding objectively and following company guidelines.
  • Manage multiple conversations and priorities in a fast-paced environment.
  • Assist with special projects as assigned.
Qualifications
  • 1-3 years of customer service experience in retail, customer support, or a call center environment.
  • Recent college graduates are welcome to apply.
  • Excellent written communication and grammar skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Proven conflict resolution and de-escalation skills.
  • Ability to multitask while maintaining attention to detail.
  • Comfortable using Microsoft Word, Excel, email platforms, and customer service systems.
  • Strong typing skills.
  • Social media moderation experience is a plus.
  • Ability to remain objective and professional when handling sensitive customer interactions.
  • Team-oriented with excellent time management skills.
Remote Work Requirements
  • Reliable high-speed internet connection.
  • Quiet, professional workspace free from background noise.
  • Comfortable participating in video meetings and online collaboration.
Interview Process
  • One 45-minute virtual interview.
    • First 30 minutes with two team members.
    • Final 15 minutes with two additional team members.
Additional Information
  • Fully remote opportunity.
  • Initial 3-month contract with potential for extension.
  • Candidates must be eligible for future conversion if business needs require it.
  • If converted, the anticipated hourly rate is approximately $22.00/hour.

If you're a customer-focused professional who enjoys solving problems and providing exceptional service through written communication, we'd love to hear from you!
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from The Fountain Group and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy.
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