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Hourly Remote Live Chat Agent Jobs (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

About the job Live Chat Agent Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our

Alta HR Consulting Group

Live Chat Agent

Manhattan, NY · On-site

$17 - $22.75/hr

Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers through online chat platforms. This role is ideal for someone who communicates clearly, types quickly,

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat

Gotham Biotech

Online Chat Representative

Portland, ME · Remote

$24 - $27/hr

This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital

[solidcore]

Client Experience Agent

OR · Remote

$15.75 - $21.25/hr

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack

SS&C

Manager, Investor Services - PA2026Q2GCC036-

OR · Remote

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial

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All JobsHourly Remote Live Chat Agent Jobs

Hourly Remote Live Chat Agent information

What is the difference between Hourly Remote Live Chat Agent vs Customer Service Representative?

AspectHourly Remote Live Chat AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Required SkillsExcellent written communication, quick typing, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, customer service experience helpfulCustomer service or communication certifications
Industry UsageTech, e-commerce, retail, service sectorsBroadly across many industries including retail, telecom, finance

While both roles involve assisting customers, Hourly Remote Live Chat Agents primarily communicate via online chat, focusing on written interactions, whereas Customer Service Representatives often handle phone calls and in-person inquiries. The chat agent role emphasizes quick, clear written communication in a remote setting, making it ideal for those seeking flexible, online work.

What cities are hiring for Hourly Remote Live Chat Agent jobs? Cities with the most Hourly Remote Live Chat Agent job openings:
What are the most commonly searched types of Remote Live Chat Agent jobs? The most popular types of Remote Live Chat Agent jobs are:
What states have the most Hourly Remote Live Chat Agent jobs? States with the most job openings for Hourly Remote Live Chat Agent jobs include:
Hourly Remote Live Chat Agent jobs near you
Live Chat Agent

Live Chat Agent

AYS

Atlanta, GA • On-site

$15 - $20/hr

Other

Posted 22 days ago

Job description

About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

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