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Hourly Remote Customer Service Representative Jobs in Springfield, OR

City of Eugene

Structural Plans Examiner

Eugene, OR · On-site +1

$95K - $129K/yr

... Services Division Position Information: Non-Represented, Non-exempt Work Location: Atrium, 99 W ... remote work should business need allow. Must reside in the State of Oregon and be able to report ...

Omada.ai

Territory Partner (Closer)

Eugene, OR · Remote

$50K - $100K/yr

Strong six-figure earning potential for reps who hit target; top performers earn well beyond ... Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ...

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$19

$27

How much do hourly remote customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for hourly remote customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Remote Customer Service Representative, and why are they important?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What is an Hourly Remote Customer Service Representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.
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Hourly Remote Customer Service Representative jobs near you
Senior Software Developer, Remote Credit Union

Senior Software Developer, Remote Credit Union

Oregon Community Credit Union

Eugene, OR • On-site, Remote

$107K - $134K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Oregon Community Credit Union rating

10.0

Company rating: 10.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we dofrom how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.

OCCU is seeking an experienced Senior Developer to design, build, integrate, and support internally developed software and data systems. This remote role offers a competitive salary range of $107,477$134,347, depending on experience, and requires availability during Pacific Time Zone hours. Finalists must attend an on-site interview in Eugene, Oregon, with travel expenses reimbursed by OCCU. Occasional on-site visits may also be required, with related costs covered by the employer.

About the Role:

As a Senior Developer, youll support OCCUs technology ecosystem by maintaining high-volume applications, building scalable data structures, integrating third-party systems, and helping shape long-term technology strategy. This role is well-suited for a developer who excels in complex environments, enjoys solving data and integration challenges, and is committed to building reliable, high-quality systems.

Key Responsibilities:

  • Design, develop, integrate, and support OCCUs internally built software solutions.
  • Build and maintain relational data structures, stored procedures, ETL processes, and high-availability data infrastructure.
  • Support and enhance proprietary applications, including UI components and back-end workflows.
  • Collaborate with QA to create automated test cases and resolve defects.
  • Document workflows, integration points, and development processes for long-term sustainability.
  • Troubleshoot and resolve Tier 2/3 technical issues and support release activities.
  • Apply Scrum and ITIL methodologies to ensure consistent, high-quality development practices.
  • Partner with Developers, Solutions Architects, Project Managers, and cross-functional teams to deliver reliable, scalable solutions.

What Were Looking For:

  • Minimum of five years of practical or academic development experience, including work with large datasets and high-volume applications.
  • Strong database skills queries, stored procedures, data structures, relational database concepts, performance tuning, and scaling.
  • Experience with ETL processes, data pipelines, and integration with third-party systems.
  • Full-stack development experience in modern programming languages.
  • Strong analytical, communication, and customer service skills with the ability to explain technical concepts clearly.
  • Financial industry or regulated environment experience preferred but not required.

Education requirement:

Enrollment in or completion of a four-year Computer Science degree (with completed database coursework), or equivalent experience demonstrating practical technical skills.

Why Join OCCU:

OCCU offers a comprehensive compensation and benefits package designed to support your well-being and professional growth, including:

  • Low-cost medical, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid time off plus 13 paid holidays
  • Tuition reimbursement for eligible education and training
  • Company-paid long-term disability
  • 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

OCCU is an Equal Opportunity Employer and welcomes applications from all qualified candidates. If youre a skilled developer who thrives on building reliable systems, solving complex technical challenges, and contributing to a mission-driven organization, we encourage you to apply.

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