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Hourly Remote Customer Service Representative Jobs in Reston, VA

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

AppleOne

Bilingual Customer Support Rep

Manassas, VA · Remote

$17.46/hr

Job Summary We are seeking a Bilingual Customer Support Rep for a contract healthcare customer care ... service quality in a structured remote contact center environment. Equal Opportunity Employer ...

Maximus

Trainer - Call Center (Temporary, Remote)

VA · On-site +1

... for Customer Service Representatives (CSR). This is a seasonal, remote (work at home) position. *Duration of this position is approximately 6-8 weeks must be available to work from September to ...

Globe Life

Be Seen First

Customer Sales Representative - Fully Remote

Arlington, VA · Remote

$60K - $80K/yr

Customer Sales Representative - Fully Remote Remote | Flexible Schedule | Training Provided AO ... Experience in customer service, hospitality, retail, healthcare, banking, administration, sales, or ...

New

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

... best service provider and to ensure that their security the most effective, efficient and ... Kastle's integrated security solution, including access control, video, and remote video monitoring ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

... best service provider and to ensure that their security the most effective, efficient and ... Kastle's integrated security solution, including access control, video, and remote video monitoring ...

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Hourly Remote Customer Service Representative information

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$10

$19

$28

How much do hourly remote customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for hourly remote customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Remote Customer Service Representative, and why are they important?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What is an Hourly Remote Customer Service Representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.
What are the most commonly searched types of Remote Customer Service Representative jobs in Reston, VA? The most popular types of Remote Customer Service Representative jobs in Reston, VA are:
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What job categories do people searching Hourly Remote Customer Service Representative jobs in Reston, VA look for? The top searched job categories for Hourly Remote Customer Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Hourly Remote Customer Service Representative jobs? Cities near Reston, VA with the most Hourly Remote Customer Service Representative job openings:
Hourly Remote Customer Service Representative jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Reston, VA • Remote

$16.25 - $21.50/hr

Contractor

Posted 4 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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