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Hourly Remote Customer Service Representative Jobs in Appleton, WI

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

Our innovative products and reliable services are delivered with convenience, excellence, and ... Provide excellent customer service during all inbound/outbound phone calls while maintaining ...

J. J. Keller

Customer Service Specialist

Neenah, WI · Remote

$23.50/hr

... and remote-friendly culture, with the majority of our associates working from home. J. J. Keller has an opening in our Managed Services department for a Customer Service Representative . This ...

Reid Agency

Remote Entry Level Sales Rep

Appleton, WI · Remote

$500 - $30K/wk

Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ... remote Entry Level Sales Rep position. Benefits Excellent Income Opportunity Bonuses Trips ...

InsuraTec

Sales Representative (Remote)

De Pere, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Menasha, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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How much do hourly remote customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly remote customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Remote Customer Service Representative, and why are they important?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What is an Hourly Remote Customer Service Representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.
What are the most commonly searched types of Remote Customer Service Representative jobs in Appleton, WI? The most popular types of Remote Customer Service Representative jobs in Appleton, WI are:
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What job categories do people searching Hourly Remote Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Hourly Remote Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Hourly Remote Customer Service Representative jobs? Cities near Appleton, WI with the most Hourly Remote Customer Service Representative job openings:
Hourly Remote Customer Service Representative jobs near you

Remote Customer Service and Sales

HMG Careers

De Pere, WI • Remote

$69K/yr

Full-time

Medical, Dental

Posted 21 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them