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Hourly Remote Collection Jobs in Indiana (NOW HIRING)

Centra

Interactive Virtual Representative I

Columbus, IN · On-site +1

$21.88/hr

Hourly compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family Spanish/English interpreters ...

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Hourly Remote Collection information

What is the difference between Hourly Remote Collection vs Hourly Remote Accounts Receivable Clerk?

AspectHourly Remote CollectionHourly Remote Accounts Receivable Clerk
Primary RoleCollects overdue payments and manages delinquent accountsProcesses invoices, tracks payments, and maintains accounts receivable records
Required SkillsDebt collection, negotiation, communicationData entry, accounting software, attention to detail
Work EnvironmentRemote, often with finance or collections teamsRemote, typically within finance or accounting departments
Common CertificationsNone required but beneficial (e.g., Certified Collections Professional)Basic accounting or bookkeeping certifications optional

Hourly Remote Collection focuses on recovering overdue payments and managing delinquent accounts, while Hourly Remote Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Both roles are remote and involve finance-related tasks, but their core functions differ in focus and responsibilities.

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Hourly Remote Collection jobs near you

Customer Service Representative - Utility Billing

Five Star Solutions

Evansville, IN • Remote

$14/hr

Full-time

Posted 6 days ago

Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 8:00am-10:00pm (EST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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