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SUMMARY: National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a Residential Specialist who will be responsible for monitoring the smooth operation of the program. This position assures a safe and drug free environment and provides Life Skills and 12 Step Education. This is a full-time evening, (3pm-11:30pm; Wednesday- Sunday), hourly position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
§ Monitor therapeutic milieu and patient activities
§ Conduct random and regular walk-through the program
§ Respond to patient's crises and emergencies as needed
§ Demonstrate empathy, compassion, and respect for patients in all interactions
§ Maintain objectivity towards all patients and make decisions based on accurate information.
§ Maintain observation of all patient areas to include, dining room, living room, group rooms, patio, and bedrooms to monitor patient activities
§ Transport patients to outside activities, night AA meetings and appointments as needed
§ Monitor patients leaving and returning from pass
§ Organize transportation for patients as necessary, including Taxi Voucher/Medicaid Cab Procedures
§ Communicate with staff in staff meetings regarding patient participation and patient's progress
§ Provide patient milieu information in staff log
§ Document behavioral changes and any behavioral management issues employed with the patient in Welligent and shift log as appropriate
§ Meet at least monthly with supervisor for supervision
§ Attend morning shift report to give and receive patient milieu
§ Attend residential staff, clinical problem-solving meetings, as scheduled
§ Document significant patient issues in staff log, patient health record (Welligent) and complete Incident Reports as needed in Welligent
§ Responsible for monitoring and facilitating patient recreation, free time, job function and mealtimes
§ Present and facilitate Life Skills training and 12 Step Education
§ Provide information on AA/NA to patients through 12 step education
§ Conduct orientation for new patients based on program handbook
§ Maintain urine testing schedule and follow standard procedures in monitoring, documenting and transporting urine to urinalysis facility
§ Document in Urine Log and prepare specimens for labs. (refer to company policy for laboratory information) Take stat urine as needed
§ Conduct random search of possessions of patients returning from pass
§ Conduct random weekly urinalysis of residents, as directed by Residential Manager/Supervisor/Coordinator
§ As applicable, administer medications including medication pass to patients and count medications at shift change. (Only if successfully completed 32-hour Medication Aid Training) For applicable programs, distribute medication to patients for self-administration according to procedure
§ Document all medications; report errors or problems to supervisor
§ Ensure all equipment in sound working condition and reports any problem to supervisor
§ Ensure new patients have items needed for the first night at the program (i.e., toiletries, linens etc.)
§ Maintain smooth operation of the program through resident community structure
§ Remain awake throughout shift
§ During night shift, make bed checks of all patients at appropriate times
§ During night shift, use Bed Checklist and note times of rounds, including
a. Insure "lights out" rules are followed
b. Confront inappropriate patient behavior and documents intervention
§ Respond to medical/psychiatric/behavioral emergencies in an appropriate manner and contacts supervisor, Program Director as needed. Call 911 or employ Taxi Voucher/Medicaid Cab Procedures in non-emergencies
§ Communicate with supervisor and staff regarding patient related issues
§ Complete shift with a shift note in staff log to indicate any changes in status of patients and/or facility
§ Assist Administrative Assistant / Receptionist by breaking down charts and store properly, copying program forms and creating intake
§ Monitor visitors during weekend visitation, and
a. Require all visitors to sign in and wear visitor badge
b. Assure no visitor enters if under the influence of drugs and/or alcohol
c. Check all resident packages brought into visitation for patients by visitors
d. Monitor activities of patients and visitors to assure program and site/church rules are enforced
§ Maintain ethical standards and continued professional growth, including
a. Abide by Program and NCTR policy and procedures.
b. Ensure all CARF standards are instituted and maintained
c. Promote, in public and private contacts, the quality standards and ethical practices of NCTR staff.
d. Continue professional growth by attending workshops, trainings and staff trainings to increase skill and knowledge and set appropriate example for staff
e. Maintain current licensure/certification including CES, CPR, First Aid, and 32-hour Medication AID training, Narcan
f. Maintain professional boundaries with staff and patients
g. Perform other duties as assigned by supervisor
KNOWLEDGE AND SKILLS:
§ Ability to prepare and maintain required documentation
§ Ability to comply with state and federal regulations regarding confidentiality
§ Ability to work and communicate with others. Strong written and verbal communication skills
§ Ability to maintain appropriate boundaries with patients
§ Possess a thorough knowledge of various treatment methods and experience working with diverse populations.
§ Strong computer aptitude, including, but not limited to use of email, HRIS timekeeping, documenting in an Electronic Medical Record (EMR)
§ Comfortable driving a 15-passenger van
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, climbing stairs, standing, carrying, lifting up to 15 pounds, listening, speaking, typing, reading, and writing.
WORK ENVIRONMENT:
This position works in a congregate care environment. This is an on-site direct care position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Employees may be exposed to infectious diseases/illness. Appropriate preventive measures should be taken, including being up to date with vaccinations and practicing good infection control protocols.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.
NCTR is an Equal Opportunity Employer
Requirements
§ High School diploma or equivalent
§ Certification as a substance abuse counselor (CSAC-A, CAC, CSAC), or ability to obtain within 6-months of employment, required
§ Minimum two (2) years experience working in a substance abuse treatment setting preferred
§ Knowledge of substance use treatment and of 12 Step recovery process preferred
§ Possess valid driver's license and safe driving record
§ Certified in First Aid and CPR, Medication Management a plus
§ Bilingual (Spanish/English) a plus