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Hourly Ramp Agent Jobs in Raleigh, NC (NOW HIRING)

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Hourly Ramp Agent information

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$9

$16

$20

How much do hourly ramp agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hourly ramp agent in Raleigh, NC is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Hourly Ramp Agent vs Baggage Handler?

AspectHourly Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety trainingHigh school diploma, safety training
Work EnvironmentAirport ramp, aircraft servicingAirport baggage claim, cargo areas
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job DutiesAircraft marshalling, safety checksBaggage loading/unloading, cargo handling

Both roles involve working on the airport ramp and require safety training. The main difference is that Hourly Ramp Agents focus on aircraft servicing and marshalling, while Baggage Handlers specialize in baggage and cargo handling. They often work together but have distinct responsibilities within airport ground operations.

What are the key skills and qualifications needed to thrive as an Hourly Ramp Agent, and why are they important?

To thrive as an Hourly Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, and OSHA or airport safety certifications can be advantageous. Strong teamwork, communication, and time-management skills help ensure smooth coordination during tight turnaround times. These abilities are crucial for maintaining safety, efficiency, and timely operations in a fast-paced airport environment.

What are hourly ramp agents?

Hourly ramp agents are ground crew members at airports responsible for handling aircraft on the tarmac. Their duties include loading and unloading baggage, guiding planes in and out of gates, operating ground support equipment, and ensuring the safe and timely movement of aircraft. They typically work in shifts and are paid by the hour. Ramp agents play a crucial role in maintaining airport efficiency and safety, often working outdoors in various weather conditions.

What are some common challenges Hourly Ramp Agents face during their shifts, and how can they be managed?

Hourly Ramp Agents often work in fast-paced and physically demanding environments, frequently exposed to varying weather conditions and tight turnaround times for aircraft. Managing these challenges involves adhering strictly to safety protocols, maintaining clear communication with team members, and using proper lifting techniques to prevent injuries. Building familiarity with airline procedures and equipment, as well as being adaptable to changing schedules, can help new agents adjust and perform efficiently. Teamwork and attention to detail are crucial for successfully handling the dynamic nature of ramp operations.
What are the most commonly searched types of Ramp Agent jobs in Raleigh, NC? The most popular types of Ramp Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hourly Ramp Agent jobs? Cities near Raleigh, NC with the most Hourly Ramp Agent job openings:
Hourly Ramp Agent jobs near you
Infographic showing various Hourly Ramp Agent job openings in Raleigh, NC as of May 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,778 per year, or $16.2 per hour.

Customer Service Representative - State Farm Agent Team Member

Chad Richards - State Farm Agent

Clayton, NC • On-site

$45K - $50K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Health insurance

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chad Richards - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.