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Hourly Ramp Agent Jobs in Raleigh, NC (NOW HIRING)

Biz Voice Boost

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

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Hourly Ramp Agent information

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$9

$16

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How much do hourly ramp agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for hourly ramp agent in Raleigh, NC is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.74 per hour, depending on experience, location, and employer.

How many hours does an hourly ramp agent work?

Hourly ramp agents typically work full-time schedules that range from 30 to 40 hours per week, often including early mornings, evenings, weekends, and holidays due to the nature of airport operations. Overtime may be required during busy periods or for special projects, and shifts can vary based on airline or airport needs.

What is the difference between Hourly Ramp Agent vs Baggage Handler?

AspectHourly Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety trainingHigh school diploma, safety training
Work EnvironmentAirport ramp, aircraft servicingAirport baggage claim, cargo areas
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job DutiesAircraft marshalling, safety checksBaggage loading/unloading, cargo handling

Both roles involve working on the airport ramp and require safety training. The main difference is that Hourly Ramp Agents focus on aircraft servicing and marshalling, while Baggage Handlers specialize in baggage and cargo handling. They often work together but have distinct responsibilities within airport ground operations.

What are the key skills and qualifications needed to thrive as an hourly ramp agent?

To thrive as an Hourly Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, and OSHA or airport safety certifications can be advantageous. Strong teamwork, communication, and time-management skills help ensure smooth coordination during tight turnaround times. These abilities are crucial for maintaining safety, efficiency, and timely operations in a fast-paced airport environment.

Can you work part time as an hourly ramp agent?

Yes, hourly ramp agents often have the option to work part-time schedules, depending on the employer’s needs and staffing policies. Part-time positions typically require fewer hours per week and may be suitable for individuals seeking flexible work arrangements. Availability for part-time work can vary by airport and company, so it is advisable to check specific job postings or employer policies.

What is an hourly ramp agent?

Hourly ramp agents are ground crew members at airports responsible for handling aircraft on the tarmac. Their duties include loading and unloading baggage, guiding planes in and out of gates, operating ground support equipment, and ensuring the safe and timely movement of aircraft. They typically work in shifts and are paid by the hour. Ramp agents play a crucial role in maintaining airport efficiency and safety, often working outdoors in various weather conditions.

What are some common challenges hourly ramp agents face during their shifts, and how can they be managed?

Hourly Ramp Agents often work in fast-paced and physically demanding environments, frequently exposed to varying weather conditions and tight turnaround times for aircraft. Managing these challenges involves adhering strictly to safety protocols, maintaining clear communication with team members, and using proper lifting techniques to prevent injuries. Building familiarity with airline procedures and equipment, as well as being adaptable to changing schedules, can help new agents adjust and perform efficiently. Teamwork and attention to detail are crucial for successfully handling the dynamic nature of ramp operations.

How much do you get paid as an hourly ramp agent?

Hourly ramp agents typically earn between $12 and $20 per hour, depending on experience, location, and the employer. Overtime pay may apply for additional hours worked, and some positions offer benefits such as training in safety procedures and equipment handling.

Is it hard to get hired as an hourly ramp agent?

Getting hired as an hourly ramp agent can be competitive, as airlines and logistics companies often seek candidates with physical stamina, attention to safety procedures, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but many employers also consider entry-level applicants willing to learn on the job.

What are the most commonly searched types of Ramp Agent jobs in Raleigh, NC?

The most popular types of Ramp Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hourly Ramp Agent jobs?

Cities near Raleigh, NC with the most Hourly Ramp Agent job openings:

Hourly Ramp Agent jobs near you

Customer Service Representative - State Farm Agent Team Member

Vincent Boone - State Farm Agent

Durham, NC • On-site

$39K - $45K/yr

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • Hourly Plus Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With 25 years in business, our award-winning agency is built on a legacy of excellence and community commitment. We currently have a team of six and are growing toward a goal of 9 to 10 dedicated professionals.
We offer a 401k with matching, and provide assistance with other benefits to support our team's well-being. Our office is proud to give back by teaching first-time home buying seminars in partnership with organizations like DHIC and Habitat for Humanity.
Our culture is driven by high performance—we enjoy winning, and we consistently compete among the top regional agencies. If you're motivated by excellence and want to be part of a team that plays to win, we’d love to hear from you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Vincent Boone - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.