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Hourly Ramp Agent Jobs in Wisconsin (NOW HIRING)

Unifi

Airport Customer Service Agent - ATW

Appleton, WI

$15/hr

Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

CWA Airline Customer Service Agent

Mosinee, WI · On-site

$15.25 - $20.50/hr

Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Airport Customer Service Agent - MSN (PT)

Madison, WI · On-site

$15.50 - $21/hr

Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ... Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts ...

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What are the key skills and qualifications needed to thrive as an Hourly Ramp Agent, and why are they important?

To thrive as an Hourly Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, and OSHA or airport safety certifications can be advantageous. Strong teamwork, communication, and time-management skills help ensure smooth coordination during tight turnaround times. These abilities are crucial for maintaining safety, efficiency, and timely operations in a fast-paced airport environment.

What are some common challenges Hourly Ramp Agents face during their shifts, and how can they be managed?

Hourly Ramp Agents often work in fast-paced and physically demanding environments, frequently exposed to varying weather conditions and tight turnaround times for aircraft. Managing these challenges involves adhering strictly to safety protocols, maintaining clear communication with team members, and using proper lifting techniques to prevent injuries. Building familiarity with airline procedures and equipment, as well as being adaptable to changing schedules, can help new agents adjust and perform efficiently. Teamwork and attention to detail are crucial for successfully handling the dynamic nature of ramp operations.

What are hourly ramp agents?

Hourly ramp agents are ground crew members at airports responsible for handling aircraft on the tarmac. Their duties include loading and unloading baggage, guiding planes in and out of gates, operating ground support equipment, and ensuring the safe and timely movement of aircraft. They typically work in shifts and are paid by the hour. Ramp agents play a crucial role in maintaining airport efficiency and safety, often working outdoors in various weather conditions.

What is the difference between Hourly Ramp Agent vs Baggage Handler?

AspectHourly Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety trainingHigh school diploma, safety training
Work EnvironmentAirport ramp, aircraft servicingAirport baggage claim, cargo areas
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job DutiesAircraft marshalling, safety checksBaggage loading/unloading, cargo handling

Both roles involve working on the airport ramp and require safety training. The main difference is that Hourly Ramp Agents focus on aircraft servicing and marshalling, while Baggage Handlers specialize in baggage and cargo handling. They often work together but have distinct responsibilities within airport ground operations.

What are the most commonly searched types of Ramp Agent jobs in Wisconsin? The most popular types of Ramp Agent jobs in Wisconsin are:
Hourly Ramp Agent jobs near you
Airport Agent - Ramp and Customer Service

Airport Agent - Ramp and Customer Service

Envoy Air Inc.

Green Bay, WI • On-site

$15.20/hr

Part-time

Medical, Life

Posted 21 days ago

Envoy Air rating

5.8

Company rating: 5.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best in aviation at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

NEW PAY RATE - $15.20 / HR
Responsibilities
How will you make an impact?
Responsibilities
  • Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
  • Load, unload, sort as a baggage handler and appropriately transfer passenger baggage on the ramp, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft, clean and service aircraft lavatories
  • Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with Amercian Airlines by communicating appropriate information about their trips and belongings
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Qualifications
Who are we looking for?
Requirements
  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
  • Must be willing and able to work outside in variable weather conditions
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
  • Abe to communicate in a clear, polite, and friendly manner
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship
  • Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
#EnvoyOversight
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

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