Title: Technical Writer 1 - TW1
Location: Birmingham, AL 35203
Duration: 3 years
Shift: Standard
Pay Rate: $28.00 hourly on W2
Position Overview
- As part of the Clients Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.
Key Responsibilities
- Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
- Maintain and update existing articles and knowledge base ahead of fix version releases.
- Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
- Research and synthesize user feedback to improve overall content performance.
- Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
- Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
- Compose technical concepts into succinct one-pagers for executive leadership.
Required
- Qualifications 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field 1-3 years of experience creating engaging written communication
- Superior understanding of language and grammar principles (APA and MLA)
- Familiarity with data analytics, Power BI, and application development concepts
- Excellent time management, organizational, and problem-solving skills Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
- Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint Preferred
- Qualifications bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field
- Familiarity with standard UX/UI principles Experience with video editing software, including Camtasia, Premiere Pro, and After Effects.