A perk you'll enjoy from day one: ย
Complimentary breakfast and lunch options, always-stocked snacks, and convenient on-site ย ย
parking. ย
OUR COMPANY ย
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and ย ย
Business IT Support services to some of the world's largest industry leaders. We deliver ย ย
forward-thinking solutions based on multi-domain architecture. ย
Customer satisfaction and commitment to superior service quality are our top priorities, ย ย
alongside investing in and supporting our partners and employees. ย
We are a truly international IT provider, delivering services with global simplicity and trusted ย ย
transparency. ย
WHAT YOU WILL DO ย
As a Warehouse Asset Technician, you will play a critical role in bridging warehouse ย ย
operations with hands-on technical support. This position combines logistics expertise with IT ย ย
hardware diagnostics, repair coordination, and team leadership responsibilities in a fast
paced, high-impact environment. ย
You will: ย
Lead standard creation and ensure adherence across global asset technician teams ย
Act as a point of escalation for process, technical, and operational queries ย
Provide hardware support for a wide range of devices, including Apple and Windows ย ย
products ย
Deliver software support across macOS and Windows environments (including Boot ย ย
Camp and Parallels)
Triage assets and diagnose hardware or cosmetic issues, recommending appropriate ย ย
repairs ย
Troubleshoot internal systems and resolve day-to-day operational challenges ย
Manage repair timelines, partner deadlines, and ensure high-quality completion ย ย
standards ย
Compile repair data and provide performance reporting to management ย
Maintain accurate asset tracking and update customer portals with real-time status ย
Prepare assets for shipment, including picking, packing, labeling, and coordinating with ย ย
couriers ย
Receive, inspect, and process inbound shipments; stock inventory appropriately ย
Assist with loading and unloading shipments and warehouse material handling ย
Conduct cycle counts and support ongoing inventory audits ย
Partner with regional and global inventory teams for alignment and process ย ย
consistency ย
Support new hire equipment deployment and regional logistics coordination ย
Oversee e-waste processing, donation logistics, and proper disposal practices ย
Travel to customer sites within the region for urgent technical or logistical requests ย
Work efficiently in a fast-paced, team-driven environment while maintaining high data ย ย
integrity standards ย
Take on additional tasks or special projects as assigned by site leadership ย
WHAT YOU NEED TO SUCCEED ย
Previous experience leading or mentoring a team in a fast-paced or high-demand ย ย
environment ย
Experience in logistics, warehousing, IT support, or hardware repair (preferred) ย
Strong technical aptitude with a willingness to learn device repair and troubleshooting ย
Familiarity with Apple and Windows operating systems ย
Proficiency with Microsoft Office and Google Workspace (especially Excel/Sheets) ย
Excellent time management skills with the ability to prioritize and make quick decisions ย
Strong written and verbal communication skills ย
High attention to detail and commitment to data accuracy ย
A proactive, customer-focused mindset with strong problem-solving abilities ย
Ability to work independently while contributing effectively to a team ย
Flexible and adaptable approach to changing priorities and customer needs ย
Comfortable being hands-on with inventory, equipment handling, and warehouse ย ย
operations ย
Ability to lift and move equipment in a warehouse environment
DESIRABLE SKILLS ย
Experience with inventory management or asset tracking systems ย
Background in IT hardware repair or technical environments ย
Knowledge of global logistics or multi-region operations ย
Experience working with ticketing or queue management systems ย
EOS BENEFITS ย
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. ย ย
Our comprehensive benefits package includes: ย
Health, Vision, and Dental Insurance (starting the 1st of the month after your start ย ย
date) ย
Occasional overtime and bonus opportunities for hourly employees ย
10 days of Paid Time Off (PTO) annually ย
12 paid holidays ย
6 sick days (available immediately) ย
401(k) retirement plan (available after 90 days) ย
Complimentary onsite parking ย
Access to electric vehicle (EV) charging stations ย
Complimentary breakfast and/or lunch options ย
Onsite snacks and beverages ย
Employee discounts through partner programs ย
Career progression and certification support ย
Flexible scheduling options ย
Career pathway to IT technician roles ย
COMPENSATION DISCLAIMER ย
The EOS pay range for this position is a general guideline and not a guarantee of ย ย
compensation. Factors considered include responsibilities, experience, education, skills, ย ย
internal equity, and market data.
EQUAL OPPORTUNITY STATEMENT ย
EOS IT Solutions is committed to fostering a diverse and inclusive workplace. We are proud to ย ย
be an equal opportunity employer and welcome applicants regardless of gender, gender ย ย
identity, age, religion, race, national origin, political beliefs, sexual orientation, disability, ย ย
marital status, or any other non-merit factor.
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