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Hourly Inmate Call Monitoring Jobs in Washington, DC

... hourly pay, mileage reimbursement, health care insurance, and 401K benefit, await the successful ... If you live in the Germantown, Clarksburg, Germantown, Rockville and Damascus area, you may call HR ...

... hourly pay, mileage reimbursement, health care insurance, and 401K benefit, await the successful ... If you live in the Germantown, Clarksburg, Germantown, Rockville and Damascus area, you may call HR ...

... hourly pay, mileage reimbursement, health care insurance, and 401K benefit, await the successful ... If you live in the Germantown, Clarksburg, Germantown, Rockville and Damascus area, you may call HR ...

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Hourly Inmate Call Monitoring information

See Washington, DC salary details

$9

$18

$22

How much do hourly inmate call monitoring jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for hourly inmate call monitoring in Washington, DC is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Washington, DC? The most popular types of Inmate Call Monitoring jobs in Washington, DC are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Washington, DC? For Hourly Inmate Call Monitoring jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Washington, DC look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Washington, DC are:
Business Services Specialist/LIDS Technician

Business Services Specialist/LIDS Technician

Prince William County Government

Woodbridge, VA

$55K - $103K/yr

Other

Posted 15 days ago


Job description

Introduction The Prince William-Manassas Regional Adult Detention Center is seeking a motivated, career-minded professional with exceptional administrative skills and a sharp eye for detail to join our team. As a Local Inmate Data System (LIDS) Technician, you will play a vital role in maintaining critical inmate records, ensuring state compliance, and safeguarding agency funding. If you are ready to serve the public and grow your career within a community-focused, forward-thinking law enforcement agency, apply today to join our dedicated team.

. ESSENTIAL JOB FUNCTIONS: Enter, update, and maintain comprehensive inmate records within the state LIDS database in strict compliance with the Virginia Compensation Board regulations. Evaluate and correct inmate charges, bonds, jurisdiction data, sentencing, confinement codes, and release codes.

Compare data to original court forms to ensure 100% accuracy of all incarceration information. Interpret data in agency's Offender Management System (OMS) to prepare, upload, and download records from the Virginia LIDS database. Perform daily and monthly reconciliations, using advanced knowledge of both systems to input adjustments and ensure perfectly synchronized data.

Oversee daily data loads, data cleaning, and error correction. Research discrepancies to ensure data accurately reflects monthly reportable activity, ensuring proper agency funding from the State of Virginia. Lead the State Compensation Board audit process.

Conduct regular internal audits of inmate files to resolve data discrepancies, prepare for state-mandated LIDS audits, and maintain error-free records. Serve as primary point of contact for LIDS related inquiries as well as coordinate and communicate with LIDS operators across the state of Virginia to synchronize related data. Identify and verify data adjustments, monitor their monetary impact, and execute data expungements following verification by the Records Supervisor.

Take a lead role in training colleagues, assessing their understanding of inmate agency interactions, and teaching proper recording protocols. Other duties as assigned KNOWLEDGE, SKILLS & ABILITIES Administrative Skills - the ability to write, document and keep records accurately. Technical Skills - exceptional accuracy in data entry along with the ability to utilize various electronic devices and software mediums.

Analytical Skills - strong research and math skills to evaluate data adjustments and identify funding impacts. Legal Literacy - ability to read, understand, and interpret legal terminology, court orders, and sentencing structures. Communication Skills - the ability to speak well and convey information clearly.

Ability to function independently with little supervision. . MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS: High school diploma or G.E.D

and 3 years of experience in data entry, records management, administrative work or related field. PREFERRED EXPERIENCE: General knowledge of Virginia criminal law and court procedures; some working knowledge of the courts systems and other jail systems Any knowledge of related public safety computer systems such as LIDS or OMS. SCHEDULE REQUIREMENTS: Typical hours are 8:00 am to 4:00 pm, Monday through Friday (37.5 hours per week)

HIRING RANGE: $34.59 to $46.30 hourly ***Starting hourly rate is based on verified related work experience. Please submit a current resume with application*** FLSA: nonexempt SPECIAL REQUIREMENTS: Must have a valid driver's license. Must pass a criminal history background investigation to include fingerprint and driving record check

Must pass a polygraph examination. Must pass a pre-employment medical assessment. PHYSICAL REQUIREMENTS: Positions in this class typically require reaching, standing, walking, talking, hearing, seeing and repetitive motions.

May also require exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

WHY JOIN US. At the ADC, we take pride in maintaining a safe, secure, and professional correctional environment that serves our community with integrity and respect. As a member of our leadership team, you'll play a direct role in advancing the agency's mission, strengthening financial accountability, and supporting our dedicated staff.

We offer a collaborative work culture, opportunities for professional growth, and the ability to make a lasting impact in local government service. . NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

QUESTIONS: All inquiries related to job postings, application deadlines and the status of applications should be submitted through adcjobs@pwcgov.org. Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.