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Hourly Inmate Call Monitoring Jobs in South Carolina

Florence County SC

Correctional Officer

Effingham, SC

$44K - $57K/yr

Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of ... those who call the County home, by encouraging innovation and economic opportunities, and by ...

Beaufort County, SC

Correctional Corporal

Beaufort, SC · On-site

$29.66 - $38.42/hr

Salary: $29.66 - $38.42 Hourly Location : Beaufort Job Type: Full-Time Job Number: 202400529 ... for, monitors location and activity of inmates. * Activates inmate phone accounts; places inmate ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$15/hr

... and 2+ monitors. * Employee responsible for all setup costs (except where required by law ... Compensation listed may reflect a combination of hourly pay rate and location pay differential. The ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC

$15/hr

... and 2+ monitors. * Employee responsible for all setup costs (except where required by law ... Compensation listed may reflect a combination of hourly pay rate and location pay differential. The ...

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Hourly Inmate Call Monitoring information

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What are the most commonly searched types of Inmate Call Monitoring jobs in South Carolina?

The most popular types of Inmate Call Monitoring jobs in South Carolina are:

What are popular job titles related to Hourly Inmate Call Monitoring jobs in South Carolina?

For Hourly Inmate Call Monitoring jobs in South Carolina, the most frequently searched job titles are:

What job categories do people searching Hourly Inmate Call Monitoring jobs in South Carolina look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in South Carolina are:

What cities in South Carolina are hiring for Hourly Inmate Call Monitoring jobs?

Cities in South Carolina with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in South Carolina as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution.

Correctional Officer

Florence County SC

Effingham, SC

$44K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Description

The Correctional Officer maintains the safety, security and welfare of inmates, staff and the general public through effective and efficient inmate management and daily maintenance activities.  

Essential Functions:

  • Performs manual and computer booking procedures for inmate admissions and releases, including inmate searches, showering, photographing, fingerprinting, storing of property, etc.
  • Supervises the activities of inmates throughout the Detention Center facility and grounds, enforcing inmate rules and regulations. Conducts formal and informal head counts.
  • Monitors cells during lockdown period; performs cell searches.
  • Inspects housing unit for cleanliness and safety; requests maintenance of inmate facilities and monitors maintenance activities as needed.
  • Monitors the security of the Detention Center and surrounding grounds.
  • Maintains daily shift report logs and ensures all inmate paperwork is complete and accurate.
  • Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of supplies and equipment.
  • Ensures that all inmates are properly dressed; coordinates inmate activity associated with showers, TV, visitation, use of the telephone, laundry, canteen, meals, attorney meetings, inmate programs, etc.
  • Issues supplies and mail to inmates as needed.
  • Assists medical staff with inmates and distributing medication.
  • If designated as Transportation Officer, will secure and transport inmates to and from court, doctors’ offices, hospitals, attorney’s offices, funerals, etc.
  • Responds to situations, which pose a threat to inmates, staff or the public.
  • Reviews, processes, and prepares various records and reports including shift reports, inmate request forms, incident reports, warrants, booking reports, search and seizure forms, etc.
  • Operates a vehicle and a variety of equipment such as a computer, restraining devices, fingerprint kit, I.D. camera, security control panels, radio, alarm, air pack, etc.
  • Conducts visual and auditory surveillance.

Non-Essential Functions:

  • Attends required periodic training sessions and seminars.
  • Provides court testimony as required.
  • Performs all other related duties as required.

Qualifications: Education and Work Experience

  • Requires a high school diploma, successful completion of prescribed course of study at the S.C. Criminal Justice Training Academy and possess related certification(s), or an equivalent combination of education, training and experience.
  • Must possess a valid state driver’s license.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to perform basic physical activities and communicate effectively to carry out essential job duties. 
  • Must be able to reach, bend, stoop, carry, move and lift 150 lb. objects regularly.
  • Correctable vision sufficient to read monitors, labels, and drive safely.
Company Description

Vision

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Mission

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

Benefits
  • South Carolina Retirement System
  • Annual Leave
  • Sick Leave
  • Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability
  • Life Insurance
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Flexible Spending Account
  • Onsite Employee Health Clinic
  • Onsite Employee Workout Facility
  • Tuition Reimbursement Program
  • South Carolina Deferred Compensation Program
  • Employee Assistance Program (EAP)
  • Supplemental Insurance Options
  • Discounted rates at local fitness facilities