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Hourly Desktop Support Jobs in Jackson, MS (NOW HIRING)

defi AUTO LLC

Client Support Desk Analyst

Jackson, MS · On-site

$17.75 - $24.50/hr

This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support. By working directly with clients and internal stakeholders, you can help shape ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.

Marmon

IT Support Specialist

Pearl, MS · On-site

Troubleshoot hardware, software, and network issues across desktops, laptops, printers, mobile ... Support day-to-day use of the ERP system (Axis by Aptean), assisting users with data entry, basic ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

The Help Desk Support Technician will focus on providing IT support to customers, including ... desktop\laptop repair, troubleshooting, and software installation - 3 years • Hardware ...

FMOLHS

IS PC Technician 2

Jackson, MS · On-site

Experience supporting MS operating systems, web-based applications, and remote users. * Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals. Job ...

FCCI Insurance Group

Claim Assistant

Ridgeland, MS · On-site

$18.58 - $28.62/hr

Paid Volunteer Time * 401(k) Match & Profit-Sharing The hourly salary range for this role is $18.58 ... desktop technology, including Microsoft Outlook Excellent communication, customer service ...

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

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Hourly Desktop Support information

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$12

$20

$28

How much do hourly desktop support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for hourly desktop support in Jackson, MS is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Jackson, MS?

The most popular types of Desktop Support jobs in Jackson, MS are:

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For Hourly Desktop Support jobs in Jackson, MS, the most frequently searched job titles are:

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The top searched job categories for Hourly Desktop Support jobs in Jackson, MS are:

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Cities near Jackson, MS with the most Hourly Desktop Support job openings:

Hourly Desktop Support jobs near you

Desktop Support Enginner

Crystal Springs, MS • On-site

Axiom Technologies LLC
Network Security • 1 - 10 employees
Learn more about Axiom Technologies LLCexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Details

  • Benefits: No benefits are provided with this contract.
  • Location: Crystal Springs, MS (Onsite)
  • Duration: 3 months
  • Employment Type: 1099 Independent Contractor

SUMMARY
We are looking for an experienced OSS (Onsite Support Services) Technician to provide onsite IT support at our client’s location in Crystal Springs, MS. This is a full-time onsite opportunity for an initial 90-day engagement, with a strong possibility of extension based on business needs and performance.

TECHNICAL SKILLS

  • Provide onsite Level 1 & Level 2 technical support for laptops, desktops, mobile devices, printers, and peripherals.
  • Troubleshoot hardware, software, and operating system issues.
  • Handle incidents, service requests, hardware replacements, and break/fix support.
  • Install, configure, and update Windows operating systems and approved enterprise applications.
  • Perform hardware diagnostics, repairs, and preventive maintenance.
  • Support system imaging, deployment, migration, and refresh activities.
  • Install, configure, and maintain approved software applications.
  • Ensure compliance with software licensing and organizational standards.
  • Perform basic network troubleshooting including LAN, Wi-Fi, VPN, TCP/IP, DNS, and DHCP.
  • Coordinate with remote infrastructure and network teams for escalated issues.
  • Support conference room AV equipment and meeting room technologies.
  • Track IT assets, accessories, and inventory accurately.
  • Manage device issuance, recovery, replacement, and disposal following company procedures.
  • Maintain accurate incident and service request documentation using ITSM tools.
  • Update knowledge base articles when required.
  • Provide regular status updates to the Regional IT Manager.
  • Minimum 2+ years of experience in Desktop Support, IT Support, or Technical Support.
  • Strong troubleshooting experience with Windows 10/11 and Microsoft 365.
  • Experience supporting desktops, laptops, printers, scanners, and peripheral devices.
  • Hands-on experience with ITSM tools such as ServiceNow, JIRA, or similar.
  • Intermediate English communication skills (written and verbal).
  • Ability to work independently in an onsite client environment.
  • Windows 10/11 administration and troubleshooting.
  • Microsoft Office Suite and Microsoft 365.
  • Basic Microsoft 365 administration.
  • Hardware troubleshooting and replacement.
  • TCP/IP, DNS, DHCP, LAN, Wi-Fi, and VPN troubleshooting.
  • Remote support tools such as TeamViewer and AnyDesk.
  • Exposure to SCCM and/or Microsoft Intune is preferred.
  • Experience supporting enterprise environments.
  • Knowledge of Mobile Device Management (MDM) solutions such as Microsoft Intune.
  • Excellent customer service and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Self-motivated and capable of working independently.
  • Strong organizational and time management skills.
  • CERTIFICATIONS
  • CompTIA A+
  • Microsoft Certified Professional (MCP)
  • ITIL Foundation Certification

WORK AUTHORIZATION
Preferred: U.S. Citizens, s, and L2 visa holders.

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