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Hourly Desktop Support Jobs in Jackson, MS (NOW HIRING)

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

The Help Desk Support Technician will focus on providing IT support to customers, including ... desktop\laptop repair, troubleshooting, and software installation - 3 years • Hardware ...

FMOLHS

IS PC Technician 2

Jackson, MS · On-site

Experience supporting MS operating systems, web-based applications, and remote users. * Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals. Job ...

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

Brown Group Companies

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

U.S. Navy

IT Support Specialist

Gluckstadt, MS

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Madison, MS

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Flora, MS

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Pearl, MS

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Hourly Desktop Support information

See Jackson, MS salary details

$12

$20

$28

How much do hourly desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hourly desktop support in Jackson, MS is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Jackson, MS?

The most popular types of Desktop Support jobs in Jackson, MS are:

What job categories do people searching Hourly Desktop Support jobs in Jackson, MS look for?

The top searched job categories for Hourly Desktop Support jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Hourly Desktop Support jobs?

Cities near Jackson, MS with the most Hourly Desktop Support job openings:

Hourly Desktop Support jobs near you

Technical Support Specialist - Jackson, MS

Canopy Children's Solutions

Jackson, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Canopy Children's Solutions rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: 

  • The voice of our children and families always comes first
  • Relationships matter and our differences make us stronger
  • We take great joy in service to others
  • Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to: 

  • Competitive Compensation
  • 403b Retirement Plan with Match
  • Medical, Dental, Vision Insurance
  • PTO/Vacation
  • Employee Wellness Program and Counseling Services

Technical Support Specialist - Position Overview: 

  • The Technical Support Specialist I assists staff with technical support of desktop/laptop computers, applications, and related technology.
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
  • Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • The position utilizes one-on-one consultancy to end users and Organization Network staff.
  • The position's responsibilities require independent analyses, communication and problem solving skills.
  • Work that is performed requires a strong work ethic, independent thinking, initiative and judgment.

Job Responsibilities:

  • Provide technical support to end users via IT Support system(s).
  • Track, prioritize and document requests using an IT support request system.
  • Manage day to day operations of the IT systems including computers, networks, phone systems, copiers, cell phones, pagers and security systems.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing system, application servers, and administrative systems.
  • Recommends and/or performs upgrades on systems to ensure longevity.
  • Works with Regional Directors, IT management, & procurement staff to purchase hardware and software.
  • Assists with keeping Facility Manual documentation updated with current network configuration information.
  • Keeps location inventory lists updated and accurate.
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Works under Technical Support Specialist II on special projects as assigned by IT management.
  • Assist in developing and maintaining IT systems to include, but not limited to:  System hardware including user stations, servers and network hardware; Communication Systems including phone systems, cell phones and pagers.

Required Qualifications:

  • Associate’s degree in Computer Science, or equivalent trade school certification are required; at least 2 years of IT support experience required. 
  • Experience which should include:  PC maintenance and repair; software installation & maintenance; Network (LAN, WAN & VPN) installation and maintenance; Current Windows operating systems; Internet and e-mail support; Active Directory;
  • Microsoft Server 2008 and above; excellent communication skills both verbal and written. 
  • Phone system experience helpful. 
  • Must be willing to use personal vehicle for Organization travel when required. 
  • Mileage will be reimbursed when applicable.

What Canopy Children's Solutions employees say

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