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Hourly Customer Service Representative Jobs in Oregon

MFCP INC

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

Mr. Handyman

Customer Service Representative

Tigard, OR · On-site

$15/hr

The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules ...

MTM Transit

Customer Service Representative

Eugene, OR · On-site

$18.50/hr

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Domino's Pizza

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

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All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Oregon

Hourly Customer Service Representative information

See Oregon salary details

$10

$19

$28

How much do hourly customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hourly customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Oregon?

The most popular types of Customer Service Representative jobs in Oregon are:

What cities in Oregon are hiring for Hourly Customer Service Representative jobs?

Cities in Oregon with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

Motion & Flow Control Products, Inc.

Portland, OR • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.
Salary: | DOE
Primary Duties:
  • Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Provides support to the Outside Sales Team.
  • Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
  • Ensure all required documentation is obtained and forwarded to customer.
  • Interface with our suppliers on technical, pricing and delivery issues.
  • Respond to inquiries in a timely manner with good phone selling skills.
  • Assist accounts receivable with payment and credit hold issues.
  • Assist in managing supplier relationships.
  • Ensure that the highest level of customer service is provided promptly and ethically.
  • Generate and maintain accurate required documentation, including quotations.
  • Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Develop ideas that help MFCP improve customer service, systems and procedures.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.
  • Performs other duties as assigned.

Basic Requirements:
  • High school diploma or equivalent.
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
  • Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
  • Experience with distribution and familiarity with our product lines, a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:
Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.
Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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