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Hourly Access Point Representative Jobs in Ohio (NOW HIRING)

Equitas Health

Patient Access Representative

Columbus, OH · On-site

$18.13 - $21.78/hr

Patient Access Representative Established in 1984, Equitas Health is a regional not-for-profit ... Hourly Rate: $18.13-$21.78 Benefits: PTO, Vision, Dental, Health, 401k, Sick time Essential ...

Equitas Health

Patient Access Representative

Columbus, OH · On-site

$18.13 - $21.78/hr

The PRN Patient Access Representative is an on-call or as needed position to provide coverage when ... HOURLY RATE: $18.13-$21.78 BENEFITS: * PTO * Vision * Dental * Health * 401k * Sick time ESSENTIAL ...

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Patient Access Representative

Akron, OH • On-site

Cleveland Clinic
See more jobs at Cleveland Clinicexternal

$16.50 - $21/hr

Full-time

Re-posted 15 days ago

Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 917 frontline employees who took The Breakroom Quiz

Job description

USW Bid Period: 07/30/26 - 08/04/26

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community andtreatingour patients as family.

Caregivers in thePatientRegistrationArea are the first point of contact for many of Akron General's patients.As a Patient Access Representative, you willensurepatients,familiesand visitors have anexceptional experience, from the moment they enter the hospitaltothe time they return home.This position is a great steppingstonetoothers inCustomer Service or departments within the Cleveland Clinic system.

A caregiver in this positionworksnights from 11:00PM - 7:30AM,including every other weekend and holiday.

A caregiver who excels in this role will:

  • Register, schedule and pre-register patients for inpatient,emergencyand outpatient tests and procedures.

  • Educate patientsregardingtheir benefit levels, review eligibility, prepare estimates,advisepatients of out-of-pocket expenses, collect payments, applypaymentsandmaintainsecurity of payments.

  • Completeaccurateface-to-face and phone interviews to obtain demographic, insurance, medical and financial information.

  • Schedule services and provide the physician's office and/or patient withaccuratedate and time information, room availability, physician availability, typical time needed to complete the procedure and/or procedures that conflict with each other.

  • Complete questionnaires toassistdepartments withpreparing forpatients.

  • Utilize the screening tool for self-paypatients todetermineanypossible payersource.

  • Refer patients to financial counselors.

  • Advisepatients ofand generate Advanced Beneficiary Notice (ABN) and/or Assumption of Financial Responsibility (AFR).

  • Obtain, scan and index physician orders.

  • Cross train tostaffall patient access areas.

Minimum qualifications for the ideal future caregiver include:

  • HighSchoolDiploma or GED

  • One year of customer service work experience OR higher education and training

  • Proficiencyin data entry

  • Knowledge of medical terminology

  • Excellent customer service skills

Preferredqualifications for the ideal future caregiver include:

  • One year of hospitalclericalor billing work experience


Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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