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Cleveland Clinic Jobs Information

What is it like to work at Cleveland Clinic?

Cleveland Clinic is known for its patient-centered culture, prioritizing collaboration and teamwork to deliver exceptional care. The organization's structure is designed to foster a multidisciplinary approach, with teams of healthcare professionals working together to address complex medical cases. Working at Cleveland Clinic may appeal to those seeking a challenging and rewarding career in healthcare, with opportunities to contribute to groundbreaking research and innovative medical practices.

Do workers at Cleveland Clinic get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 110 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Cleveland Clinic pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 140 people who took the Breakroom Quiz between January 2026 and July 2026.

At Cleveland Clinic, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 138 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from Cleveland Clinic?

Only some people who work part-time can get health insurance.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Cleveland Clinic?

Most people who work part-time get paid time off.
74% of people who work part-time say they get paid time off
Based on data from 43 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Cleveland Clinic affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 124 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get paid time off at Cleveland Clinic?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 154 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 62% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 69 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at Cleveland Clinic worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Cleveland Clinic workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 169 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Cleveland Clinic workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 146 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Cleveland Clinic?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 126 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Cleveland Clinic managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at Cleveland Clinic spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to take sick days at Cleveland Clinic?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 135 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Cleveland Clinic job good for students?

Most students say this is a good place to work if you’re studying.
84% of students report this is a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Cleveland Clinic good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cleveland Clinic feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 133 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cleveland Clinic get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 117 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Cleveland Clinic?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 145 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cleveland Clinic enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 126 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cleveland Clinic recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 154 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Cleveland Clinic?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 147 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Cleveland Clinic?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 139 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Cleveland Clinic’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 135 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Cleveland Clinic is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 131 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular titles at Cleveland Clinic?
What are the most popular cities for Cleveland Clinic jobs?
What are the most popular states for Cleveland Clinic jobs?
What are the most popular categories at Cleveland Clinic?
Infographic showing various job openings at Cleveland Clinic in the United States as of July 2026, with employment types broken down into 5% As Needed, 88% Full Time, 3% Part Time, and 4% Nights. Highlights an 100% Physical job distribution.
Surgery/Special Unit Coordinator

Surgery/Special Unit Coordinator

Cleveland Clinic

Columbus, OH • On-site

$16.47 - $23.61/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

Cleveland Clinic rating

7.3

Company rating: 7.3 out of 10

Based on 895 frontline employees who took The Breakroom Quiz

301st of 882 rated healthcare providers

Job description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you willbe responsible forall scheduled and unscheduled procedures,admissionsand/or appointments. This role is essential tomaintainingthe organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic.

A caregiver in this positionworksfull-time| days| Mon-Fri| 8:30am-5:00pm.

A caregiver who excels in this role will:

  • Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.

  • Validate patient physician information andensureaccuratecollection.

  • Identifypatients in need of financial counseling to ensureappropriate paymentof services.

  • Triage appointments, based on diagnosis, patient preferences, and physician specialty.

  • Coordinate services and provide special instructions as requested by patients, internalphysiciansand referring physicians.

  • Perform scheduling both intra- and inter-departmentally as requested by physician orders.

  • Receive orders and processes asindicatedby provider and schedules according to protocol.

  • Ensure accuracy of all data includingappropriate CPTcoding and case information (side, equipment, etc.).

  • Serve asliaisonwithadmittingofficeregardinghospital reservations, update admissioninformationandcancelreservations.

  • Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity.

  • Communicate with patients and their families to provide detailed instructions, directions, and resources available.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma/GED

  • 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insuranceprocessingor appointment/scheduling

  • OR 3 years of customer service concierge experience

  • Working knowledge of computerized appointment/or scheduling systems, patient billing, insuranceprocessingor other related office functions to coordinate patient access

  • Knowledge of Microsoft Word and Excel applications

  • Proficiencyin use of personal computer (PC) and general knowledge of PC based systems and software

Preferred qualifications for the ideal future caregiver include:

  • In-depth knowledge of medical terminology and/or CPT/ICD coding

Physical Requirements:

  • Requires frequent standing, walking and sitting for extended periods of time.

  • Lifting and carrying up to 25 lbs.

  • Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.

  • Normal or corrected vision.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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