Front Office Supervisor
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
New
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
New
$12.75 - $16/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...
$12.75 - $16/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...
Spring, TX · On-site
$12.75 - $16/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location ...
Spring, TX · On-site
$12.75 - $16/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location ...
The Woodlands, TX · On-site
$13.50 - $17/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location ...
New
The Woodlands, TX · On-site
$13.50 - $17/hr
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location ...
New
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$14.25 - $19.50/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$14.25 - $19.50/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$13.50 - $17.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$13.50 - $17.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$14 - $18.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$14 - $18.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
$14 - $18.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Houston, TX · On-site
$14 - $18.25/hr
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Houston, TX · On-site
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
$9.84 - $10.46
1% of jobs
$10.46 - $11.08
3% of jobs
$11.08 - $11.71
11% of jobs
$12.04 is the 25th percentile. Wages below this are outliers.
$11.71 - $12.33
19% of jobs
The median wage is $12.90 / hr.
$12.33 - $12.95
18% of jobs
$12.95 - $13.57
9% of jobs
$13.57 - $14.20
9% of jobs
$14.53 is the 75th percentile. Wages above this are outliers.
$14.20 - $14.82
8% of jobs
$14.82 - $15.44
8% of jobs
$15.44 - $16.06
7% of jobs
$16.06 - $16.69
5% of jobs
$9
$13
$16
To thrive in a Hotels Communications (Hotels Com) role, candidates should possess excellent written and verbal communication skills, a background in hospitality or communication studies, and proficiency in customer service practices. Familiarity with hotel management software, email platforms, content management systems, and social media tools is often required. Strong interpersonal skills, problem-solving ability, and attention to detail help individuals stand out in this dynamic position. These qualities ensure effective guest engagement, smooth handling of inquiries or crises, and support a positive reputation for the hotel or hospitality brand.
A Hotels Communications professional is typically responsible for crafting and distributing guest messaging, managing internal communication channels, handling guest inquiries or complaints, and collaborating with the marketing or front desk teams. Daily tasks may include writing announcements, updating social media feeds, responding to guest reviews, and coordinating with other departments to ensure consistent messaging. This role often requires balancing multiple projects and prioritizing urgent communication needs while maintaining a warm, professional tone at all times. The position is integral to both guest satisfaction and the smooth internal operations of the hotel.
A Hotels.com job typically refers to a position at Hotels.com, a travel booking company under Expedia Group. Employees work in various roles such as customer service, marketing, technology, and business development. These jobs focus on helping travelers find and book accommodations, improving the platform, and supporting hotel partners. Depending on the role, employees may work remotely or at offices worldwide. Benefits often include travel discounts, career growth opportunities, and a dynamic work environment.

6.8
Based on 145 frontline employees who took The Breakroom Quiz
40th of 108 rated hotels
Omni Houston Hotel
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Omni Houston features the finest in Houston accommodations with sensational views of Downtown Houston and the beautiful resort-style pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all the excitement that Houston, has to offer.
The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Houston Hotel may be your perfect match.
Position Overview:
The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling guest issues and forwarding along as needed.
Key Responsibilities:
* To be thoroughly acquainted with all check-in policies and procedures.
* To be experienced with various guest scenarios.
* To be familiar with all technical equipment related to the Front Desk.
* To be familiar with all hotel facilities and offerings.
* To understand the influence and importance of all departments on the Front Desk.
* Responsible for the training of new associates.
* Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
* Understand and be able to perform rooms control duties.
* Broad knowledge of Epitome, Synergy and Vingcard systems.
* Familiar with all reservation special packages.
* Understand all radio codes and emergency procedures.
* Complete other duties as assigned by management.
Qualifications:
* Previous cash handling experience preferred.
* Must have prior hotel front office experience in a luxury hotel.
* Ability to stand for prolonged periods of time is required.
* May require working overnight shift, working weekends and potentially holidays.
* Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office) strongly desired.
* Attain a high propensity for customer service.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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Traveler accommodation
10,000+ Employees
Dallas, TX, US
1958