POSITION SUMMARY: Responsibility for providing all necessary Systems Administrator requirements to the IT Department.
ESSENTIAL DUTIES:
- Responsibilities include maintaining and servicing the company's information systems, as well as managing the distribution of computers, printers, and other peripheral equipment.
- Oversee Microsoft Windows applications and systems, ensuring proper installation and maintenance of the organization's local area network hardware and software.
- Handles troubleshooting, router maintenance, user access control, password resets, email setup, system assessments, backups, and restores.
- Train, schedule, and provide directions for Technicians as needed or as directed by Department Director or Systems Administrator.
- Maintains technology policies, standards, checklists, and procedures while overseeing inventory procurement and disposal.
- Ensures software licensing compliance, tracks software versions, maintains logs, mitigates IT risks.
- Keeps networks, workstations, operating systems, and applications running smoothly, ensuring timely updates, patches, and circuit functionality per vendor requirements.
- Maintain user security and email accounts for the business, gaming and tribal business networks. Provide support for switching and routing technology, disaster recovery, network and resource security.
- Provides technical supervision of IT department staff and oversees the day-to-day activities.
- Perform other duties as assigned or directed.
QUALIFICATIONS (Indicate if Qualification is Required or Preferred):
Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.
- Required Education: HS DIPLOMA/2YR DEGREEPreferred Education: N/A
- Work Experience:
- Five (5) years continuous experience as a Systems Administrator.
- Knowledge, Skills, and Abilities:
- Must possess excellent communication (written and verbal) skills, organizational, and planning skills.
- Must be able to work effectively in a fast-paced, high-stress environment.
- Knowledge of and experience with: Must be proficient with Microsoft operating systems, SQL Server 2005/8 and .Net programming environment.
- Professional Licenses & Certifications Requirements:
- Microsoft certification, CompTIA A+ certification, CompTIA Network+ certification or acquire CompTIA A+ and CompTIA Network+ certifications within 6 months of hire.
- Must be 18+ years old and be available for all shifts, including weekends and holidays.
- Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
- Must adhere to all Cliff Castle Casino Hotel policies and procedures.
- Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.