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Hotel Reservations Associate Jobs (NOW HIRING)

Rosewood Hotel Group

NY · On-site

$60 - $80/hr

The Reservations Manager will be based full time in our offices in Athens. THE ROLE At Rosewood ... Hotel Group, your voice is heard and valued. We're a community that encourages associates to be ...

Novotel Hotels

Reservations Agent

Miami, FL · On-site

$15.25 - $19.25/hr

Knowledge of hotel services, area, and events. Assist in ensuring all websites and/or collateral ... Monitor phone-calls and assist associates as needed. * File Reservations and back-up. Assist ...

BENCHMARK

$60 - $80/hr

... than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and ... Job Summary The Reservations Manager is responsible for providing oversight of the Reservations ...

AccorHotel

Reservations Agent

Miami, FL

$15.25 - $19.25/hr

Knowledge of hotel services, area, and events. Assist in ensuring all websites and/or collateral ... Monitor phone-calls and assist associates as needed. * File Reservations and back-up. Assist ...

AccorHotel

Reservations Agent

Miami, FL · On-site

$15.25 - $19.25/hr

Knowledge of hotel services, area, and events. Assist in ensuring all websites and/or collateral ... Monitor phone-calls and assist associates as needed. * File Reservations and back-up. Assist ...

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Hotel Reservations Associate information

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How much do hotel reservations associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hotel reservations associate in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Front Desk Associate - The Drey Hotel

Dallas, TX • On-site

The Village Dallas
Traveler Accommodation • 201 - 500 employees
Learn more about The Village Dallasexternal

$13 - $16.75/hr

Full-time

Re-posted 13 days ago

Job description

At The Village Dallas, we want to hire and nurture positively motivated, enthusiastic people in the best way to serve our residents and achieve our goals- and trust us, we have BIG goals! The Village Dallas is a 307 acre residential apartment community with a mixed-use lifestyle project stocked full of good food, fun entertainment, and awesome people. Ready to love where you work? Let's get started!
Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
KEY RESPONSIBILITIES
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
REQUIREMENTS
  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
QUALIFICATIONS
  • Minimum one (1) years previous front desk experience
  • high school diploma or equivalent required; Degree in hotel management is a plus
  • Well-developed leadership skills
  • Ability to give clear, concise instructions
  • Proactive work style
  • Ability to work well under pressure and keep calm in difficult situations
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Village Hospitality is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.

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