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Hotel Reception Supervisor Jobs (NOW HIRING)

Auberge Collection

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

... Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins ... Qualifications * 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel

Mayflower Inn and Spa

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

... Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins ... Qualifications * 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel

Pennyflower

Hotel Front Desk Supervisor

Cincinnati, OH · On-site

$16.25 - $21/hr

You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the ...

THE UMSTEAD HOTEL & SPA

Front Office Reception Agent

Cary, NC · On-site

$15.25 - $18.75/hr

Stays current with developments in the hotel by reviewing the communication tools * Arranges ... Communicates effectively with colleagues, guests, and supervisors. * Ability to work as a team as ...

Comfort Inn

Hotel Management

Pittsburgh, PA · On-site

$32K - $37K/yr

You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the ...

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How much do hotel reception supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hotel reception supervisor in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Hotel Reception Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Front Desk Supervisor

Washington, CT • On-site

Auberge Collection
See more jobs at Auberge Collectionexternal

$17 - $22/hr

Other

Re-posted 21 days ago

Job description

Company Description
Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor.
For more information: auberge.com/mayflower
Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge
Job Description
Embark on a rewarding journey as a Front Desk Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins, personalized service, and efficient problem resolution. In this pivotal role, your leadership will set the tone for our front desk team, creating an atmosphere of hospitality and warmth that leaves a lasting impression on every guest.
  • Oversee and assist in the check-in and check-out processes, ensuring efficiency, accuracy, and a welcoming experience for guests.
  • Supervise front desk staff, providing guidance, training, and support to ensure exceptional customer service and adherence to policies and procedures.
  • Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies or special requests.
  • Resolve guest inquiries, concerns, and issues promptly and professionally, maintaining a positive and hospitable atmosphere at the front desk.
  • Coordinate front desk operations during scheduled shifts, ensuring appropriate staffing levels, task delegation, and smooth shift transitions.
  • Act as a communication hub between guests and other hotel departments, facilitating effective communication to enhance the overall guest experience.
  • Maintain accurate records of guest interactions, transactions, and room availability, and generate reports for management analysis and decision-making.
Qualifications
  • 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel
  • Extensive knowledge of Google Applications including G-mail, Calendar, Tasks, etc.

Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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