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Hotel Reception Supervisor Jobs (NOW HIRING)

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide ... Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free ...

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at the WELL Spa Salon at Grand Geneva Resort & Spa, you will provide ... Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free ...

Marcus Corp

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

Front Desk Supervisor If you're eager to showcase your talents in a prestigious, full-service, AAA ... Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free ...

New

The Marcus Corporation

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide ... Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free ...

Grand Geneva Resort

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide ... A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of ...

Auberge Resorts

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Front Desk Supervisor Embark on a rewarding journey as a Front Desk Supervisor, where you'll be the ... Qualifications: * 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel

Hotel Jerome

Manager on Duty

Aspen, CO

Ensure all managers and supervisors are documenting all service issues utilizing the Guest Incident ... Qualifications * 2+ years hotel reception experience in a 4 or 5-star hotel preferred * Experience ...

Auberge Collection

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

... Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins ... Qualifications * 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel

Auberge Collection

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

... Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins ... Qualifications * 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel

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Hotel Reception Supervisor information

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$23K

$49.2K

$70K

How much do hotel reception supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hotel reception supervisor in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Hotel Reception Supervisor jobs?

Cities with the most Hotel Reception Supervisor job openings:

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Infographic showing various Hotel Reception Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Office Supervisor

Novi, MI • On-site

Four Points by Sheraton
See more jobs at Four Points by Sheratonexternal

$18 - $20/hr

Full-time

Re-posted 12 days ago

Four Points by Sheraton rating

4.9

Company rating: 4.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Job Summary
The Front Office Supervisor is responsible for supervising front desk staff, maintaining high standards of customer service, resolving guest concerns, and ensuring the efficient operation of the hotel's reception area. This role helps create a positive guest experience while supporting the Front Office Manager in achieving operational goals.
Key Responsibilities
  •  Supervise the daily operations of the front desk and reception team. 
  •  Welcome guests and ensure efficient check-in and check-out processes. 
  •  Handle guest inquiries, complaints, and special requests professionally. 
  •  Train, mentor, and evaluate front office staff. 
  •  Prepare work schedules and assign daily duties. 
  •  Ensure compliance with hotel policies, procedures, and service standards. 
  •  Monitor room availability, reservations, and occupancy levels. 
  •  Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. 
  •  Manage cash handling, billing, and payment procedures accurately. 
  •  Prepare daily reports, shift handover notes, and operational records. 
  •  Assist with VIP arrivals, group check-ins, and special events. 
  •  Maintain a clean, organized, and welcoming front desk environment. 
  •  Ensure adherence to health, safety, and security regulations. 
Qualifications
  •  Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. 
  •  2–4 years of experience in hotel front office operations, with at least 1 year in a supervisory role preferred. 
  •  Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. 
Skills and Competencies
  •  Excellent customer service and interpersonal skills. 
  •  Strong leadership and team management abilities. 
  •  Effective communication in English; additional languages are a plus. 
  •  Problem-solving and conflict-resolution skills. 
  •  Ability to work under pressure and manage multiple tasks. 
  •  Good organizational and time-management skills. 
  •  Proficiency in Microsoft Office and hotel management software. 
  •  Attention to detail and a professional appearance. 
Working Conditions
  •  Flexible to work rotating shifts, including weekends and public holidays. 
  •  Standing for extended periods may be required. 
  •  Fast-paced hospitality environment with direct guest interaction. 
This job description can be adapted for hotels ranging from budget properties to luxury resorts, with specific responsibilities adjusted to the hotel's size and service standards.

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