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Hotel Reception Front Desk Jobs in Bergen County, NJ

The Rittenhouse Hotel

Front Desk Supervisor

Manhattan, NY

$18.75 - $24.25/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

The Rittenhouse Hotel

Front Desk Supervisor

Hempstead, NY · On-site

$17.75 - $23/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

TITLE Boxing Club

Be Seen First

Front Desk Reception

Ardsley, NY · On-site

$17 - $22/hr

The Front Desk Reception role is integral to ensuring a welcoming and efficient first point of contact for visitors and callers. This position involves managing appointment schedules and handling ...

The Rittenhouse Hotel

Front Desk Supervisor

Garden City, NY

$17.50 - $22.75/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

The Rittenhouse Hotel

Front Desk Supervisor

Pelham, NY

$17.50 - $22.50/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

New

Aliz Hotel Times Square

Front Desk Supervisor

Manhattan, NY

$18.75 - $24.25/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

Aliz Hotel Times Square

Front Desk Supervisor

Manhattan, NY

$18.75 - $24.25/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HHM Hotels

Front Desk Supervisor

Manhattan, NY

$25/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HHM Hotels

Front Desk Supervisor

Manhattan, NY

$23/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HHM Hotels

Front Desk Supervisor

Manhattan, NY

$21/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HHM Hotels

Front Desk Supervisor

Garden City, NY · On-site

$21/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HHM Hotels

Front Desk Supervisor

Manhattan, NY · On-site

$21/hr

Front Desk Supervisor Supervise front desk operations in accordance with established guest service ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

HYATT Hotels

Front Desk Supervisor

Manhattan, NY

$25/hr

Front Desk Supervisor Compensation: $25.00 per hour, Full-Time Supervise front desk operations in ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

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Hotel Reception Front Desk information

See Bergen County, NJ salary details

$10

$17

$22

How much do hotel reception front desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for hotel reception front desk in Bergen County, NJ is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
What are popular job titles related to Hotel Reception Front Desk jobs in Bergen County, NJ? For Hotel Reception Front Desk jobs in Bergen County, NJ, the most frequently searched job titles are:
What job categories do people searching Hotel Reception Front Desk jobs in Bergen County, NJ look for? The top searched job categories for Hotel Reception Front Desk jobs in Bergen County, NJ are:
What cities near Bergen County, NJ are hiring for Hotel Reception Front Desk jobs? Cities near Bergen County, NJ with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Hotel Front Desk Supervisor

Doubletree by Hilton New York-LaGuardia Hotel

East Elmhurst, NY

$17.75 - $23/hr

Full-time

Posted 5 days ago

Job description

$23 - $27
Summary

The primary function of the Guest Services Supervisor is to supervise the front office personnel, including guest reception and PBX. They assume full responsibility for the management of the day-to-day and long-term hotel guest reception and telephone service operations, while maintaining established revenue, expense, and quality standards. Work with Department Managers to ensure an efficient operation that provides levels of service that consistently exceed guests' expectations.

Qualifications

To perform the job successfully, an individual must be able to adhere to each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability necessary to do so. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.


Essential Duties and Responsibilities
  • Supervise and ensure completion of all duties of Front Desk Agents.
  • Maintain key control and Front Desk log book.
  • Review PMS inventory and House Count for availability and rates.
  • Knowledgeable in PEP PMS System.
  • Maintain and market special guest programs.
  • Balance bank daily.
  • Coordinate emergency procedures.
  • Ensure departures are completed and stay-overs are communicated to Housekeeping timely.
  • Complete daily shift checklist.
  • Complete and print all required daily reports, records, and logs as necessary.
  • Identify and sell potential future business upon check-in.
  • Relocate guests to nearby hotels as necessary.
  • Verify daily rate and availability.
  • Handle all administrative tasks as directed by Management.
  • Assist in scheduling Associates' shifts and lunch breaks.
  • Brief Management at the end of all shifts.
  • Supervise and ensure the completion of all duties of all Guest Service Agents.
  • Follow through on all issues and discrepancies pertaining to Guest Services.
  • Serve as Manager On Duty.
  • Sign the closing shift report of all agents and include it in the Night Audit packet.
  • Ensure all transactions are correct; fix discrepancies or report to the FOM/Supervisor.
  • Ensure PBX is answering and transferring calls in accordance with hotel standards.
  • Attend mandatory meetings and hotel functions.
  • Required to cover Night Audit.
  • Comply with all company standards and policies.
  • Ensure the shift recap report is sent to the executive team before leaving the desk.
  • Other duties as required.

(Ref: 749)