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Hotel Operations Manager Jobs in Summit, NJ (NOW HIRING)

The Michelangelo Hotel

Operations Manager

Manhattan, NY · On-site

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Overview The Operations Manager is responsible for planning and directing operations to improve ...

The Michelangelo Hotel

Operations Manager

Manhattan, NY · On-site

$68K - $70K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Overview The Operations Manager is responsible for planning and directing operations to improve ...

The Michelangelo Hotel

Operations Manager

Manhattan, NY · On-site

$68K - $70K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Overview The Operations Manager is responsible for planning and directing operations to improve ...

Club Quarters

Operations Manager

New York, NY · On-site

$75K - $80K/yr

Our hotel blends contemporary design, natural light, and thoughtful technology to create a calm ... We are seeking a strategic and guest-focused Operations Manager to lead our Front Desk and ...

clubquarters

Operations Manager

New York, NY · On-site

Our hotel blends contemporary design, natural light, and thoughtful technology to create a calm ... We are seeking a strategic and guest-focused Operations Manager to lead our Front Desk and ...

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Hotel Operations Manager information

See Summit, NJ salary details

$31.9K

$58.5K

$98.8K

How much do hotel operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for hotel operations manager in Summit, NJ is $58,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What cities near Summit, NJ are hiring for Hotel Operations Manager jobs?

Cities near Summit, NJ with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Summit, NJ as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,489 per year, or $28.1 per hour.

Operations Manager

Rebel Hospitality New York LLC

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Operations Manager
Location: New York, NY - On-Site, In Person Position
Job Summary: The position is open at an independent, midsize, upscale Boutique Hotel in Manhattan. This position will be directed and supervised by the Director of Operations. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and / or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising the back of the house operating departments in the absence of the General Manager and Director of Operations. This individual may assist the Director of Operations by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates.
Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. The Operations Manager may function to support several areas at the property including Housekeeping, Front Desk, Engineering, Security and Banquets. Exempt managers and supervisors must customarily and regularly direct the work of at least three full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50% of the time and job duties must also involve the use of discretion and independent judgement more than 50% of the time.
Required Skills, Experience and Knowledge
  • At least four-year progressive supervisory experience in the Rooms Department at a Hotel; or a four-year college degree and at least two-year supervisory experience in the Rooms Department at a Hotel; or a two-year college degree and at least three-years of experience in the Rooms Department at a Hotel.
  • Previous supervisory experience in a unionized New York City hotel is required.
  • Must be proficient in Windows Operating Systems.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to convey information and ideas clearly. Job Duties and Functions
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Rebel Hotel Company standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with Rebel Hotel Company's dress code and wearing a nametag when working (per brand standards.)
  • Comply and ensure adherence to Rebel Hotel Company standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid.
  • As applicable to the hotel, ensures the efficient operation of the hotel in the absence of the General Manager and Director of Operations by supervising and supporting the Front Desk, Engineering and Housekeeping departments. Use competencies from Rebel and Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
  • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • As applicable to the hotel, assist the Director of Operations with the creation of financial and operational reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
  • Participate in required MOD coverage as scheduled.
  • Ensure that training in service standards is taking place in each department using the steps to effective training.
  • As needed, assist the Director of Operations in recruiting, hiring and training for Guest Services based on occupancy.
  • Participate in weekly meetings with Front Desk to address oversell settings and react accordingly.
  • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
  • Assist the Director of Operations with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and / or weekly inspection of rooms with the Property Engineer.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • Be familiar with SOPs in all Operations departments.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure that all employees receive fair and equitable treatment according to Rebel Hotel Company SOPs.
  • Complete required corporate training modules and become certified to train those as required.
  • Generally, a promotional opportunity will require relocation to another property.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling of the hotel safe specifically with regard to security
  • Attend all scheduled meetings that take place on the property when you are scheduled.

Must have weekend availability.
  • Working Conditions / Environment
  • The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Job Type: Full-Time
Salary: $75,000
Work Location: On-Site, In-Person Position
Schedule:
  • 8-hour shift
  • 10-hour shift
  • 12-hour shift
  • Day shift
  • Evening shift
  • Relief Overnight shift

Benefits:
  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off

Position Requirements
Education and Experience
  • At least one-year progressive experience in the Rooms Department Hotel; or a four-year college degree and at least one year experience in the Rooms Department at a Hotel; or a two-year college degree and at least two years of experience in the Rooms Department at a Hotel.
  • Previous supervisory experience required.
  • Must be proficient in Windows Operating Systems.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to convey information and ideas clearly. Job Duties and Functions
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Rebel Hotel Company standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with Rebel Hotel Company's dress code and wearing a nametag when working (per brand standards.)
  • Comply and ensure adherence to Rebel Hotel Company standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid.
  • As applicable to the hotel, ensures the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Engineering and Housekeeping departments. Use competencies from Rebel and Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
  • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • As applicable to the hotel, assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
  • Participate in required MOD coverage as scheduled.
  • Ensure that training in service standards is taking place in each department using the steps to effective training.
  • As needed, assist the General Manager in recruiting, hiring and training for Guest Services based on occupancy.
  • Participate in weekly meetings with Front Desk to address oversell settings and react accordingly.
  • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
  • Assist the General Manager with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and / or weekly inspection of rooms with the Property Engineer.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • Be familiar with SOPs in all Operations departments.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure that all employees receive fair and equitable treatment according to Rebel Hotel Company SOPs.
  • Complete required corporate training modules and become certified to train those as required.
  • Generally, a promotional opportunity will require relocation to another property.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling of the hotel safe specifically with regard to security
  • Attend all scheduled meetings that take place on the property when you are scheduled.
  • FSD Certification preferred.
  • Must have weekend availability.

Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Weekends as needed

Work Location: In person
Full-Time/Part-Time
Full-Time
Salary Range
Exempt/Non-Exempt
Exempt
This position is currently accepting applications.

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