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Hotel Manager In Training Jobs in New York (NOW HIRING)

Highgate Hotels

Hotel Manager

Manhattan, NY

Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance ... Ensure that training in service standards is taking place in each department using the steps to ...

Highgate Hotels

Hotel Manager

Manhattan, NY · On-site

Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance ... Ensure that training in service standards is taking place in each department using the steps to ...

Highgate Hotels

Hotel Mgr

Manhattan, NY

Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance ... Ensure that training in service standards is taking place in each department using the steps to ...

Highgate Hotels

Hotel Manager

Manhattan, NY · On-site

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through ... Ensure that training in service standards is taking place in each department using the steps to ...

Park Lane

Hotel Manager

Manhattan, NY

Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability ... Ensure that training in service standards is taking place in each department using the steps to ...

M Social Downtown

Hotel Mgr

Manhattan, NY

Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance ... Ensure that training in service standards is taking place in each department using the steps to ...

M Social Downtown

Hotel Mgr

Manhattan, NY · On-site

$150K - $160K/yr

Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance ... Ensure that training in service standards is taking place in each department using the steps to ...

Highgate Hotels L.P.

Hotel Manager

Manhattan, NY · On-site

$120 - $190/hr

Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability ... Ensure that training in service standards is taking place in each department using the steps to ...

Park Lane

Hotel Manager

Manhattan, NY · On-site

$165K - $205K/yr

Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability ... Ensure that training in service standards is taking place in each department using the steps to ...

Hospitality Jobs Hotspot

Hotel Manager

New York, NY · On-site

In addition, this individual acts as the main liaison between the client and hotel staff. They ... Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve ...

Erenet

Hotel Manager

New York, NY

In addition, this individual acts as the main liaison between the client and hotel staff. They ... Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve ...

Hospitality Jobs Hotspot

Hotel Manager

New York, NY · On-site

In addition, this individual acts as the main liaison between the client and hotel staff. They ... Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve ...

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Hotel Manager In Training information

What is a hotel manager in training?

A Hotel Manager In Training is an entry-level professional who is learning the skills and gaining the experience needed to manage a hotel or hospitality property. This role typically involves working closely with experienced managers, rotating through various departments such as front desk, housekeeping, food and beverage, and sales to gain a comprehensive understanding of hotel operations. The goal is to prepare trainees for future leadership roles by exposing them to all aspects of hotel management. Programs can last from several months to a year, depending on the employer and the complexity of the property. Successful completion of the training can lead to advancement into supervisory or management positions.

What are the key skills and qualifications needed to thrive as a hotel manager in training?

To thrive as a Hotel Manager In Training, you need a solid background in hospitality management, customer service, and basic business administration, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically expected. Exceptional communication, leadership, and problem-solving abilities help you manage staff and ensure guest satisfaction. These skills and qualities are crucial for maintaining smooth operations, delivering positive guest experiences, and preparing for advancement within hotel management.

What are some typical challenges faced by hotel managers in training during their first few months, and how can they overcome them?

During the initial months, Hotel Managers In Training often face challenges like adapting to the fast-paced environment, balancing operational responsibilities with learning managerial tasks, and quickly building rapport with diverse teams. Success in this role requires strong organizational skills, effective communication, and willingness to seek feedback from experienced staff. Proactively engaging with mentors, observing different departments, and asking questions are key strategies to gain confidence and navigate the learning curve.

What is the difference between Hotel Manager In Training vs Front Desk Supervisor?

AspectHotel Manager In TrainingFront Desk Supervisor
CredentialsHospitality degree or related certification, leadership skillsCustomer service experience, hospitality or related certifications
Work EnvironmentTraining program within hotel management, overseeing operationsSupervising front desk staff, guest services
Employer & Industry UsageHotels, resorts, hospitality chainsHotels, motels, hospitality establishments

Hotel Manager In Training roles focus on developing management skills and understanding hotel operations, often through structured programs. Front Desk Supervisors handle guest services and staff supervision at the operational level. While both roles require hospitality experience, the Hotel Manager In Training position is a stepping stone toward management, whereas the Front Desk Supervisor role is more customer-service oriented.

What are popular job titles related to Hotel Manager In Training jobs in New York? For Hotel Manager In Training jobs in New York, the most frequently searched job titles are:
What job categories do people searching Hotel Manager In Training jobs in New York look for? The top searched job categories for Hotel Manager In Training jobs in New York are:
What cities in New York are hiring for Hotel Manager In Training jobs? Cities in New York with the most Hotel Manager In Training job openings:
Hotel Manager In Training jobs near you
Infographic showing various Hotel Manager In Training job openings in New York as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Hotel Manager

New York City Growth - Highgate Hotels

Manhattan, NY • On-site

$150K/yr

Full-time

Re-posted 19 days ago

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Overview
The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.
Responsibilities
  • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
  • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts.
  • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance.
  • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets)
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel's budget process as required.
  • Oversee and assist in the Highgate Hotel's monthly forecast process as required
  • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
  • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP
  • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
  • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM
  • Ensure complete processing of invoices daily by using the A/P process.
  • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
  • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
  • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended.
  • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
  • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
  • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
  • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
  • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
  • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
  • Complete required corporate training modules, and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.
  • In conjunction with the Director of Sales, conduct daily WBR meeting.

Qualifications
  • At least 6 years progressive experience in a hotel or a related field
  • Bachelor's Degree preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Perform other duties as requested by management.

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