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Hotel General Manager Jobs in Oak Ridge, TN (NOW HIRING)

LBA Hospitality

General Manager

Knoxville, TN · On-site

The General Manager oversees the day-to-day operation of all four major areas of hotel operations ... Ensures that the hotel is operating within budget guidelines from ownership group and quality ...

InTown Suites

General Manager

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General Managers are charged with the primary duty of managing and operating their property to ... hotel information. * Sufficient mathematical skills to prepare forecasts and reports, calculate ...

InTown Suites

General Manager

Knoxville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General Managers are charged with the primary duty of managing andoperatingtheir propertytoprovide ... hotel information. * Sufficient mathematical skills to prepare forecasts and reports, calculate ...

InTown Suites

General Manager

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General Managers are charged with the primary duty of managing andoperatingtheir propertytoprovide ... hotel information. * Sufficient mathematical skills to prepare forecasts and reports, calculate ...

Applebee's Grill & Bar

General Manager

Knoxville, TN · On-site

$58K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an Applebee's General Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. The General Manager is responsible for getting guests and staff excited about ...

Dairy Queen

General Manager

TN

  • Medical

  • Dental

  • Vision

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The ...

Wendy's

General Manager

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Why Wendy's As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is ...

Applebee's

General Manager

Knoxville, TN · On-site

$58K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an Applebee's ® General Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. The General Manager is responsible for getting guests and staff excited about ...

Applebee's Grill & Bar

General Manager

Knoxville, TN

$58K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an Applebee's ® General Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. The General Manager is responsible for getting guests and staff excited about ...

Clean Team

General Manager

Knoxville, TN

General Manager - Commercial Cleaning & Janitorial Services Knoxville, TN We are a growing commercial cleaning, janitorial, and facility services company seeking an experienced General Manager to ...

Clean Team

General Manager

Knoxville, TN · On-site

$90 - $140/hr

General Manager - Commercial Cleaning & Janitorial Services Knoxville, TN We are a growing commercial cleaning, janitorial, and facility services company seeking an experienced General Manager to ...

Jimmy John's

General Manager

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS (cost of goods sold) management, cash ...

Clean Team

General Manager

Knoxville, TN · On-site

General Manager - Commercial Cleaning & Janitorial Services Knoxville, TN We are a growing commercial cleaning, janitorial, and facility services company seeking an experienced General Manager to ...

Capstone Concepts

General Manager

Knoxville, TN · On-site

  • Medical

  • Retirement

  • PTO

We are looking for General Managers, Assistant General Managers, and Café Managers for all locations. Details regarding training will be discussed in interview. CURRENT LOCATIONS: Knoxville ...

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All JobsHotel General JobsHotel General Manager JobsHotel General Manager Jobs in Oak Ridge, TN

Hotel General Manager information

See Oak Ridge, TN salary details

$38.7K

$83.4K

$158.7K

How much do hotel general manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel general manager in Oak Ridge, TN is $83,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $94,200.00 per year, depending on experience, location, and employer.

What does a hotel general manager do?

As a hotel general manager, you ensure that the guests in the hotel are safe, comfortable, and satisfied during their stay. Hotel general managers are responsible for the management of the hotel staff, including cleaning personnel, desk agents, security, and food service employees. You will inspect the property and address any specific needs with the department heads, as well as overseeing budgeting, payroll, purchasing, and operations.

Is a hotel general manager a stressful job?

A hotel general manager role is often considered stressful due to the need to oversee daily operations, handle guest complaints, manage staff, and meet financial targets. The position requires strong leadership, problem-solving skills, and the ability to work long or irregular hours, especially during peak seasons or emergencies.

What does a hotel general manager do?

A Hotel General Manager oversees the daily operations of a hotel, ensuring that all departments—from front desk and housekeeping to food services and maintenance—run smoothly. They are responsible for managing staff, maintaining high guest satisfaction, setting budgets, and implementing policies to maximize profitability. Additionally, Hotel General Managers handle guest concerns, ensure compliance with health and safety regulations, and often play a key role in marketing and sales strategies. Their leadership is crucial for the hotel's reputation and financial success.

What are the key skills and qualifications needed to thrive as a hotel general manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership, financial management, and hospitality operations expertise, typically supported by a degree in hospitality management or business. Familiarity with property management systems (PMS), revenue management tools, and certifications like CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build strong teams and deliver outstanding guest experiences. These skills are vital for ensuring smooth operations, maximizing profitability, and maintaining high guest satisfaction in a competitive hospitality environment.

What are some common challenges hotel general managers face when leading diverse teams?

Hotel General Managers often oversee teams with staff from varied cultural and professional backgrounds, which can create challenges in communication, conflict resolution, and maintaining consistent service standards. Navigating these differences requires strong interpersonal skills and adaptability, as well as implementing effective training and clear policies. Successful GMs foster an inclusive environment where all team members feel valued and motivated, leading to better guest experiences and smoother operations.

What is the difference between Hotel General Manager vs Hotel Operations Manager?

AspectHotel General ManagerHotel Operations Manager
CredentialsExperience in hotel management, often a degree in hospitality or related fieldExperience in hotel operations, hospitality management, or related certifications
Work EnvironmentOversees entire hotel, including staff, guest services, and financial performanceFocuses on daily operations, staff management, and service quality within specific departments
Employer & Industry UsageCommonly employed in hotels, resorts, and large hospitality establishments

The Hotel General Manager is responsible for the overall success of the hotel, including strategic planning and financial oversight. The Hotel Operations Manager concentrates on managing daily operations and ensuring service standards. While both roles require hospitality experience, the General Manager has broader responsibilities overseeing the entire property.

More about Hotel General Manager jobs
What job categories do people searching Hotel General Manager jobs in Oak Ridge, TN look for? The top searched job categories for Hotel General Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Hotel General Manager jobs? Cities near Oak Ridge, TN with the most Hotel General Manager job openings:
Hotel General Manager jobs near you
Infographic showing various Hotel General Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,441 per year, or $40.1 per hour.

Hotel General Manager - East Tennessee

Gibson Hotel Management, Inc.

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

General Manager
Gibson Hotel Management, Inc. is an award-winning, privately held hotel management, investment, and development company with a proven track record of success. Guided by our core values of integrity, experience, and discipline, we are seeking a driven and people-focused General Manager to lead one of our Marriott properties in East Tennessee.
The ideal candidate is a hands-on leader who inspires teams through positivity, accountability, and goal-oriented leadership. We have a strong team in place that will thrive under the guidance of the right leader.⭐
Competitive pay based on experience, along with a robust benefits package and growth opportunities.
We pride ourselves on cultivating an inclusive, supportive company culture that values open communication, recognition, and professional development. At Gibson Hotel Management, we invest in our people and encourage growth at every stage of their career. We invite you to grow with us as we continue building an exciting future.
Mission Statement
"We are dedicated to: Our team members by fostering their professional growth... Our guests by providing genuine hospitality... Our partners by generating exceptional returns."
Vision Statement
"Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities."
Benefits to Include
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) with match
  • Critical Illness
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Hospital Indemnity
  • Daily Pay
  • PTO
  • Free Telehealth Program
  • Potential Bonus Plan
  • Cell Phone Stipend
Supervision & Monitoring
  • Makes sure front desk staff, executive housekeeper, housekeepers, maintenance person, and van drivers are all performing as specified in detail on their job descriptions
  • Coaches and counsels, hires and fires appropriately in accordance with forecast
  • Reminds front desk clerks daily of the importance of marketing duties such as discount coupons, referring other M. Gibson hotels, marking all walkouts, franchisor promotional items, courtesy call backs, and making notes of any new commercial customers checking in so that a new account can be opened
  • Takes personal ownership for the day-to-day operations of the hotel and quality of service delivered
  • Creates a productive working environment for employees
  • Maintains a positive attitude during interactions with guests, vendors, and employees
  • Deals with employees and guests in a fair and consistent manner
  • Develops a personal schedule and organized system to complete job activities on time
  • Ensures messages are clear and understood and individual communication needs addressed
  • Thinks through questions or problems and determines appropriate solution
  • Considers all liability issues first and foremost before making any decision
  • Covers other areas of the hotel as needed
  • Ensure that guest call back program is in place and repeated
  • Follows M. Gibson Hotels employee handbook for rules and regulations
  • Adheres to all M. Gibson Hotels Standards of Conduct policies & procedures
  • Ensure pantry is stocked and business center and HSIA is in good order
Guest Service & Satisfaction
  • Responds promptly to any guests' inquiries or complaints (if reasonable) by either addressing personally or delegating appropriately
  • Living the guest service philosophy is always first
  • Offers alternate solutions if guest demand cannot be met
  • Shows personal control in front of guests by maintaining a positive attitude, staying calm and patient, avoiding negative language, and never displaying anger
  • Demonstrates a commitment to guest service and takes initiative to engage with guests
  • Acknowledges every guest with eye contact, nod, and greeting
Individual Effectiveness✅
  • Arrives to work on time; gives advance notice when absence is anticipated
  • Is honest with all employees and guests; assists other employees when needed
  • Refrains from eating, drinking, or smoking in the presence of guests
  • Maintains proper grooming, personal hygiene, and wears appropriate uniform (no jean pants) with name tag
  • Is on call 24 hours a day, 365 days a year
  • Addresses all problems and issues with the managing partner of the hotel
  • Works with the assistant general manager to complete assigned duties when necessary
  • Follows a position's job description whenever working that position
  • Maintains excellent communication with employees and the corporate office
Skills and Qualifications
  • High School Diploma or equivalent
  • Degree in Business Administration, Hospitality Management, or related field preferred
  • 2-4 years of hospitality management experience
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Highly organized with strong attention to detail
  • Positive attitude
  • Team-oriented mindset

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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