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Hotel Front Office Receptionist Jobs in Wayne, NJ

Hyatt Hotels Corporation

Front Office Manager

New York, NY · On-site

$75.30K - $97.75K/yr

This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications ...

Seville Nomad

Front Office Manager

New York, NY · On-site

This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications ...

OTO Development

Front Office Supervisor

Manhattan, NY · On-site

$30 - $32/hr

... hotel's electronic reservation system, as well as, other computer programs to ensure a seamless ... You have 2+ years' experience working in a front desk/receptionist type role You love working with ...

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How much do hotel front office receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for hotel front office receptionist in Wayne, NJ is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Receptionist, and why are they important?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What are some common challenges faced by Hotel Front Office Receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What does a Hotel Front Office Receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

What are popular job titles related to Hotel Front Office Receptionist jobs in Wayne, NJ? For Hotel Front Office Receptionist jobs in Wayne, NJ, the most frequently searched job titles are:
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Hotel Front Office Receptionist jobs near you

Clinic Receptionist Yonkers New York

Cordial health

Yonkers, NY • On-site

$16.25 - $21.50/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
We are seeking a professional and reliable Front Office Specialist to join our team in the Yonkers, NY area. The ideal candidate will be bilingual in English and Spanish, have strong communication skills, and possess prior experience supporting front office operations. Experience in a medical or healthcare environment is a plus.
Work Schedule
  • Monday through Friday
Requirements
  • Greet and assist patients, visitors, and staff in a warm, professional manner
  • Handle incoming phone calls, messages, and appointment scheduling
  • Manage front desk operations including check-in/check-out, verifying information, and maintaining organized records
  • Support administrative tasks such as filing, scanning, faxing, and document preparation
  • Maintain a clean and organized reception area
  • Coordinate communication between providers, staff, and patients
  • Assist with general office support, special projects, and daily workflow needs
    • Qualifications
    • Bilingual English & Spanish (Required)
    • 1 year of front office, receptionist, or secretarial experience (Required)
    • Experience working in a medical office or healthcare setting (Preferred)
    • Strong verbal and written communication skills
    • Excellent organizational skills and attention to detail
    • Ability to multitask in a fast-paced environment
    • Proficiency with basic computer applications a plus
    Benefits
    We offer a comprehensive benefits package, including:
    • Health Insurance
    • Paid Time Off (PTO)
    • 401(k) with Employer Match
    • Additional benefits discussed during interview

    Apply