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Hotel Director Front Office Jobs (NOW HIRING)

Montage International

The Director of Front Office is responsible for managing the day-to-day operations for guest ... Support the hotel's life-safety systems and be prepared at all times for emergency situations.

Montage International

WI · On-site

The Director of Front Office is responsible for managing the day-to-day operations for guest ... Support the hotel's life-safety systems and be prepared at all times for emergency situations.

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As of Sep 12, 2026, the average yearly pay for hotel director front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Hotel Director Front Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Director Front Office

Washington, DC • On-site

Montage International
Traveler Accommodation • 1 - 5K employees
Learn more about Montage Internationalexternal

$95K - $105K/yr

Full-time

Re-posted yesterday

Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Hereto apply internally.
Director of Front Office
SUMMARY
The Director of Front Office is responsible for managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
  • Create, implement and execute department trainings, recruiting and innovative pre-shifts
  • Manage associate engagement, scheduling, payroll, counseling and quarterly department meetings
  • Create and implement profit and flow-through enhancing strategies and programs
  • Review daily financial and labor reports; adjusting the operation as needed to achieve annual budget and forecasts
  • Oversee the arrival and departure experience, ensuring guests expectations are exceeded at all times
  • Analyze monthly P&L, develop strategies and enhance accuracy for long-term financial success
  • Lead by example; support the department operation and provide direct service to guests as needed
  • Oversee departmental matters as they relate to federal, state and local employment, labor and civil rights laws.
  • Ensure all Human Resource standards and procedures are met on a daily basis.
  • Support the hotel's life-safety systems and be prepared at all times for emergency situations.

QUALIFICATIONS
  • Three to five years of hotel management experience
  • Bachelor's Degree required
  • Advanced skills in Word, Excel, PowerPoint, Opera, HotSOS, Rex and Outlook; daily use of nearly all programs will occur

PREFERRED
  • Luxury hotel experience strongly preferred
  • Knowledge and experience in using Birchstreet

PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
The pay scale for the Director Front Office position is $95,000.00 - $105,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

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